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Customer reviews: Webgility x QuickBooks Desktop

Develop by Webgility

Reviews (397)

Overall rating
4.9

What Merchants Think

The overall sentiment for "Webgility x QuickBooks Desktop" is highly positive among merchants. Reviewers consistently praise its ability to streamline and automate data entry tasks between e-commerce platforms like Shopify and accounting software like QuickBooks Desktop. Both first-time users and long-time customers note that the app saves them significant amounts of time and hassle, making their bookkeeping processes more efficient and accurate.

Key Strengths

  • Seamless integration with QuickBooks Desktop and Shopify
  • Automation of inventory syncing and order processing
  • Outstanding and responsive customer support team
  • User-friendly interface and intuitive onboarding process
  • Customizable to fit specific business needs and workflows
  • Significantly reduces manual data entry and potential errors

Common Concerns

  • Limited support for certain features such as purchase orders and invoices
  • Slight learning curve for initial setup and understanding all functionalities
  • Occasional need for manual entry, particularly for complex taxation scenarios

Final Thoughts

Overall, "Webgility x QuickBooks Desktop" is a well-regarded and effective tool for businesses looking to integrate their online sales with QuickBooks Desktop. While some users find initial setup slightly challenging, the exceptional customer support helps alleviate these issues. The application's ability to automate and streamline processes is noteworthy, making it an invaluable asset for small to medium-sized businesses.

COCOON

Sep 10, 2024  on Shopify

Faizan Sheikh was so helpful in quickly integrating our newest marketplace channel. This is the 4th channel we have integrated with Webgility as our brand expands, so does Webgility! The back end service is so quick and friendly. I don't have much time to spend on this type of integration and Faizan made it easy.

GuardianBell.com

Sep 08, 2024  on Shopify

This app has saved us countless hours of manual entry. The company is super responsive and great to work with. They answer questions quickly, they jump on meetings and screen shares, as needed. The interface is relatively easy to use once you learn it. Would definitely recommend.

Sunspot Supply

Aug 28, 2024  on Shopify

We’ve been loyal Webgility users for years, initially with our Magento system and now with our recent switch to Shopify. Throughout our journey, Webgility has consistently made processing orders a breeze. Their seamless integration with QuickBooks has been a game-changer, saving us countless hours of bookkeeping and ensuring that our financials are always accurate and up-to-date. What truly sets Webgility apart is their outstanding customer service. Whenever an issue arises, their team is quick to assist, and their support is second to none. A special shoutout to David Pond, who was instrumental in our transition from Magento to Shopify. His expertise and dedication ensured that everything went smoothly, and we couldn’t be more grateful for his help. Overall, Webgility has exceeded our expectations, and we highly recommend their services for anyone looking to streamline their order processing and bookkeeping. Thank you, Webgility, for your excellent product and superb customer support!

Seabox Depot

Aug 25, 2024  on Shopify

Webgility's QB Desktop Sync is fantastic! It's intuitive and user-friendly, making our tasks much easier moving forward. It's a great solution for connecting and reflecting our online transactions directly in QuickBooks. The support team has been exceptional, providing us with a comprehensive guide on the integration process and assisting us every step of the way. Thank you, Webgility, for making this experience so smooth and efficient!

Babies on the Boulevard LLC

Aug 18, 2024  on Shopify

Very helpful service for reconciling large numbers of transactions and payouts from Shopify with QuickBooks. Friendly and knowledgeable support staff!

Original Moxie

Aug 14, 2024  on Shopify

Preitit was super helpful in getting the Shopify Sales Chanel added to the exact specifications that we needed. We always appreciate how quick and thorough the service is and if there are parts of the process we need more clarification Webgility is always willing to explain further.

St. Zita's Cupboard

Aug 06, 2024  on Shopify

Overall very good app to use with QB. It doesn't sync everything and it takes some getting use to but it is a useful app. The people are very kind as well. They will help you with whatever questions you have.

Montres Carlo

Aug 05, 2024  on Shopify

A great experience using Webgility as always. The support team is fantastic. Mr. Prerit, in particular, has been incredibly helpful and knowledgeable about both QuickBooks and Webgility, and always providing professional support. Thank you for the excellent service, Mr. Prerit. All the best!

EBP Inc

Aug 01, 2024  on Shopify

Kshitij helped me set up my Shopify site with QuickBooks in a most professional way. I have been using Webgility for years and cannot imagine my life without it. The seamless integration and efficient setup have greatly improved my business operations. Highly recommended!

DIT Tires

Jul 31, 2024  on Shopify

I am very happy with webgility services. Great guidance and perfect application that helps syncing Quickbooks and shopify

Bassaholics

Jul 29, 2024  on Shopify

I would recommend this app to any business that requires syncing their online store with Quickbooks Desktop! Orders are automatically posted to quickbooks from our Shopify web site and inventory is synced. No more redundancy and all data entry is automated. Saving time to get out on the Lake and Fish! Dan Norman President Bassaholics, Inc.

Nash Fuel

Jul 16, 2024  on Shopify

We have been using Webgility's services and we are thoroughly impressed by their efficiency and professionalism. The team at Webgility handles our needs quickly and effectively, ensuring that all our technical issues were met with precision. Not only was their service prompt, but it was also surprisingly affordable, making it a great value for the quality provided. We would highly recommend Webgility to any company seeking reliable and cost-effective solutions for their business needs. - Nashlift

Biodermis

Jul 16, 2024  on Shopify

We have two Shopify stores that we were previously manually entering all of the orders into QB desktop before fulfillment. With Webgility, we now have all orders automatically entered into QuickBooks and once we ship, then Shopify is automatically updated with the tracking information and marking the order as fulfilled. This is saving us countless hours each month and now high-volume order days are just as easy to manage as lower volume days. David, our implementation consultant, was great to work with. He really sought to understand our processes and setup Webgility to work within our process and get the most out of the automation. Due to the way we prefer to work, we were not able to turn on all of the automation features Webgility has to offer, but we still are saving a ton of time vs. our previous manual process, and removed potential for manual errors. We are now ready to scale the business!

Star Medical Supply, LLC

Jul 10, 2024  on Shopify

Webgility has to be the best user friendly optimization process used on my Shopify store. I highly recommend the product. Needless to say the staff at Webgility is awesome to work with, friendly and available to help at all hours of the day. They are absolutely amazing to work with. Very Highly recommend!

HawkGrips

Jul 09, 2024  on Shopify

I have been very pleased with both Kshitij & Faizan who have been the implementation team at Webgility (WG) helping us out. We have had WG for years but never really understood the capability with it. We just learned about the power of WG & they have been wonderful getting us up to speed and always willing to get on the phone and answer our questions. Sometimes there are tech glitches but they do always stand by and work with us to get us a solution. I am not an accountant (I'm just on the calls to learn) & I am learning so much from WG guys and their team. It will be a great timesaver for us when we are fully optimized. Customer service is 5 star. Tech can scare many esp when it comes to $$$ but when you have a good tech team to support you, it helps so much!

MobileTech Ltd.

Jul 09, 2024  on Shopify

I searched the internet for something that would work with my on-premise Quickbook and Shopify for a few years and have tried many apps to find out that they didn't do the complete automation I needed for my organization. Yes, it was very disheartening, but I decided to re-key in my search features and I've found Webgility and went through a demo and it did what I've been needing an application to do for a few years now. I'm not located in North America, so a lot of the previous applications needed for me to be within the US, even though I was told by the salesperson, that shouldn't be an issue. I'm grateful for Prerit and my great onboarding and ongoing support by the team at Webgility. Thank you again.

Renso Foods

Jul 08, 2024  on Shopify

The Webgility is really working great. I'd like to thank you Faizan and the team for the wonderful support during our implementation. The QuickBooks integration is fantastic and easy.

Cwench Canada

Jul 07, 2024  on Shopify

Faizan was incredibily helpful when getting our Webgility up and running to match Shopify to QuickBooks Desktop. We changed how we wanted to record items, and it didn't phase him and he was able to explain everything simply.

Sangin Instruments

Jul 02, 2024  on Shopify

I have been using Webgility wth QuickBooks for the last five years and really like the app. The setup is relatively easy and the data that tranfers is exactly what I need. I am just now starting to use it with Netsuite and hope that this connection will be just as seamless. Any time I have needed support they have been very helpful and resolved my problems. I highly recommend this for easy downloads from your online store.

DennyMike's

Jul 02, 2024  on Shopify

Prerit was an excellent person to do the onboarding with very experienced and knowledgeable about the product. I don't know why I waited so long to switch to Webgility this is so much easier to use than the previous company I was with. I would definitely recommend Webgility to other people looking for this type of product.

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