The platform is simple and easy to use. And the rates are better than any other option I've found online - and I did A LOT of research. Extremely beneficial for Australian business with needs to ship to and from the US.

Great experience solving an edge case with Emily and the tech support team. They went above and beyond to figure out what was my problem and solving it within a day. Having been using easyship for almost a year now and really loving the platform and service.

Easy to use and support service is very good.

提示我要是从中国发货就无法使用

Very happy with Easyship. Brilliant company to use for anyone shipping International parcels (or within the UK). Fab customer service and very easy to set up on the website. Customers can select a preferred shipping method, with or without taxes/duties etc. Always quick and responsive to any contact. Can't fault Easyship in any way.

Easyship has been providing us with shipping solutions for over five years now. The platform is user-friendly and integrates seamlessly with various e-commerce sites. Shipping rates are customized for each parcel, which is especially valuable for handling non-standard cargo. The intuitive dashboard offers a comprehensive overview of all shipments, tracking information, and delivery statuses. Over the years, Easyship has simplified many procedures to be more customer-friendly, like making the insurance claims process very intuitive (though thankfully, these cases are rare). The customer support team is responsive and helpful, with special thanks to our customer success manager, Chris, who is our main point of contact for any customizations or improvements we need. If you want to make your shipping logistics easy and efficient, Easyship is definitely the right platform to choose.

I made a test door-to-door shipment with this company on february, 16 from US to Mexico. Delivery time was specified 6-8 working days. After more than month of waiting my package I thought that I need to forget about my package but unexpectedly I received it after 46 days, on april 4th. Better is later than never.

Once innovative with excellent customer service, but now nowhere close to that. The interface is clumsy and confusing, and they seem focused on making your life difficult to enforce their $49/month plan. I would have never imagined that printing an A6 format in 2024 would require a $49/month subscription. These guys are simply out of touch with their market since late 2022, based in the US and totally in the clouds. You'd be better off using Interparcel, FastCourier, etc., which offer direct plugins and don't charge monthly fees to print an A6. Oh, and as a new addition since 2023: customer service is now hiding behind the fact that the courier doesn't offer live tracking. Basically, despite having tracking, if you use the normal service, Easyship will not help you anymore if the package isn't delivered. For that, they've created an extra service at an extra cost. It's very fishy, and in the end, they offer less than the normal carrier directly. Finally, don't bother insuring your package, as their insurance team in the US is dedicated to taking weeks to answer you and fully involved in doing everything not to pay the claim... I assume the insurance company being in the US doesn't care too much about Australian Consumer Rights.

I would definiely recommend not to use. They charge you for basic features other softwares offer for free. They incentivize you with a 30$ credit if you connect your shopify store but you don't actually receive the credit. Support is literally non-existent. Sent 3 messages only got 1 reply 3 days later.