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Customer reviews: Early Bird: Preorder & Restock

Develop by Shopside

Reviews (24)

Overall rating
4.8

What Merchants Think

The "Early Bird: Preorder & Restock" app is generally well-received by merchants. Many appreciate its ease of use, functionality, and the exceptional support provided by the team, particularly co-founder Josiah. Merchants note the app's positive impact on sales and customer satisfaction, especially for managing preorders and restocks efficiently. The presence of dedicated and prompt customer support is frequently highlighted as a key factor in the app's popularity.

Key Strengths

  • Excellent customer support with swift and knowledgeable responses.
  • Seamless integration with existing store setups.
  • Effective management of preorders, restocks, and inventory tracking.
  • User-friendly interface and straightforward installation.
  • No sales commission, increasing profitability for merchants.

Common Concerns

  • Issues with inventory going into negative without clear backorder indications.
  • Limitations due to Shopify's restrictions for phone and in-person preorders.
  • Some merchants experience difficulties in product availability across channels.
  • Concerns regarding the app's affordability for new businesses.
  • Isolated reports of technical issues affecting sales channels.

Final Thoughts

Overall, "Early Bird: Preorder & Restock" is a valuable tool for merchants looking to enhance their preorder and restocking operations. Its strengths in customer support and seamless functionality make it a commendable choice for many businesses, despite some limitations inherent to the Shopify platform. With a majority of positive feedback, it is evident that the app is a substantial asset for stores aiming to elevate their inventory management and customer satisfaction.

lemerlegolf

Sep 05, 2024  on Shopify

The app provides all the features I expected, and Jay at support has been incredibly responsive and shows great professionalism.

FitazFK

Aug 27, 2024  on Shopify

Early Bird saved the day! Highly recommend. Easy to install, no coding needed. We were in a tough spot with a delayed shipment right before one of our busiest sales days. We had run out of stock of our most popular upsell, which could have made us lose sales. Setting up Early Bird was quick and simple, especially with the support team's help. We managed to recover over $100K+ in sales over which kept our customers happy and accountant happy. Best of all, Early Bird doesn’t charge a commission on sales, unlike other apps in this category. Highly recommend it.

Robbii Designs

Aug 19, 2024  on Shopify

We've been using the Pre Order and Restock app on Shopify, and it has been an invaluable tool for our business! The app is incredibly handy, allowing us to manage pre-orders and restocks seamlessly. It has significantly improved our inventory management and customer satisfaction. Highly recommend this app to any Shopify store looking to streamline their operations and enhance the shopping experience for their customers!

PRIVACY CLO

Aug 18, 2024  on Shopify

Love this App! The Early Bird team have made the onboarding super easy and have provided the best training for my team via loom to easily work through campaigns. Easy ROI with $6k in our first week campaign :) 10/10 for me!

Suave Floral

Jul 10, 2024  on Shopify

I run a small flower shop and been looking for a way to know how many people would want to purchase special flowers from overseas. Since they have a higher MOQ than local suppliers. Was recommended this app by a friend as they have a free plan. Very easy to set up and use the app so far. I like how it allows my customers to pay a small deposit to reserve their flowers, since I only stock limited quantities.

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