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Customer reviews: Early Bird: Preorder & Restock

Develop by Shopside

Reviews (24)

Overall rating
4.8

What Merchants Think

The "Early Bird: Preorder & Restock" app is generally well-received by merchants. Many appreciate its ease of use, functionality, and the exceptional support provided by the team, particularly co-founder Josiah. Merchants note the app's positive impact on sales and customer satisfaction, especially for managing preorders and restocks efficiently. The presence of dedicated and prompt customer support is frequently highlighted as a key factor in the app's popularity.

Key Strengths

  • Excellent customer support with swift and knowledgeable responses.
  • Seamless integration with existing store setups.
  • Effective management of preorders, restocks, and inventory tracking.
  • User-friendly interface and straightforward installation.
  • No sales commission, increasing profitability for merchants.

Common Concerns

  • Issues with inventory going into negative without clear backorder indications.
  • Limitations due to Shopify's restrictions for phone and in-person preorders.
  • Some merchants experience difficulties in product availability across channels.
  • Concerns regarding the app's affordability for new businesses.
  • Isolated reports of technical issues affecting sales channels.

Final Thoughts

Overall, "Early Bird: Preorder & Restock" is a valuable tool for merchants looking to enhance their preorder and restocking operations. Its strengths in customer support and seamless functionality make it a commendable choice for many businesses, despite some limitations inherent to the Shopify platform. With a majority of positive feedback, it is evident that the app is a substantial asset for stores aiming to elevate their inventory management and customer satisfaction.

MPM Hobbies

Feb 04, 2025  on Shopify

It will let the customer purchase into zero and negative amounts without indicating that any purchase of an item when the inventory goes from zero or below will be a backorder. Basically, if a product has an inventory of 1 it will allow the customer to purchase 4, in a single order, without indicating that 3 will be a backorder. The customer is left unaware that 3 items are not in stock, and we the merchants are stuck dealing with this. They require you to check "continue selling when out of stock" to enable the backorder function but did not take into account going zero or below in inventory on a single purchase. Not to mention Google lists your products in stock when inventory is zero or below because of the "continue selling when out of stock" requirement to use the backorder function.

The Poop Coffee

Dec 14, 2024  on Shopify

"Your products are marked as unavailable for the Buy Button channel." "Error enabling availability. Try again" Here is a direct quote from the two week Shopify investigation into a full lost week of sales in the lead up to Christmas (aka the best time for ecommerce in the year): "The issue you encountered with your store was related to the Early Bird app. As previously shared, based on our logs, this is the only app that was installed and modified your product. This app changed the subscription settings for your product, which affected its availability across different sales channels, including the Buy Button channel." THIS APP IS MALWARE - STAY AWAY FROM IT ONE DEFINITION OF RANSOMWARE: "a type of malware that permanently blocks access to the victim's personal data unless a "ransom" is paid." Didn't work as required, changed all my product settings (without me knowing) and when I uninstalled it found a way to make the settings permanent and cost me way more in sales by disabling customer checkout and payments than it promised to make unless I signed up to their subscription even though it doesn't bloody work.

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