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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,027)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Roovy

Jun 16, 2025  on Shopify

Needed help from Dsers this morning and I was fascinated how quick and efficient I was helped. not to mentioned super friendly!! Nothing but highly recommending Dsers.

Loja Orion

Jun 15, 2025  on Shopify

Elora solved my problem quickly and efficiently. Great service. Thank you Elora!

Tranquil Inspired Treasures

Jun 15, 2025  on Shopify

Sandy on DSers was so helpful as I was stuck trying to log in as it had been a while since I had gone on the site. She quickly helped me .. walked me through it and verified I was done and set. She made my morning a blessing.

The Boxing Vault

Jun 15, 2025  on Shopify

Customer service was amazing, thank you so much for the help Blanca. 10/10

Gizmoverse

Jun 15, 2025  on Shopify

Zoe is super helpful and provided immediate support. Extremely quick and made my work easy!

OBRANO

Jun 15, 2025  on Shopify

That's good app and partner for shopify and any other businesses

Encontro de Luz

Jun 14, 2025  on Shopify

Foi incrível o atendimento de ajuda, além de ter sido muito rápido !! A Luna foi muita atenciosa e solicita !! Parabéns viu , estou muito satisfeita com o atendimento !!

Fashion Passion Uprise

Jun 14, 2025  on Shopify

Awesome work with your guidance and expertise...appreciate it so much you rock!!

Tech Cozinha

Jun 14, 2025  on Shopify

Sandra arrasa demais!!

EMPORIUM CONNECTION

Jun 14, 2025  on Shopify

Top products and the work team is very kind. Fast reponse. Sandra helped me a lot. I'm very happy to join it.

Ece's Pet

Jun 14, 2025  on Shopify

Rick was amazing and so helpful. It took just a minute for him to help me. Thank you so much Rick.

M & M Global

Jun 14, 2025  on Shopify

“Excellent Support from DSers!” I had an issue where my product showed as sold out, even though inventory was available. The DSers team quickly helped me identify the problem—a variant mapping issue with AliExpress—and guided me step-by-step to fix it. Their support was fast, helpful, and really knowledgeable about how Shopify and AliExpress work together. Now my product is working perfectly, and orders are going through smoothly! Highly recommend DSers for anyone doing dropshipping.

Glowing Dyminds

Jun 13, 2025  on Shopify

so easy to get my order through they are amazing

Outdoor Escapes Unlimited

Jun 13, 2025  on Shopify

I have used this service several times when my advisors are not available to help me and this messenger service has always resolved my issues . today was no different helpful knowledgeable and resolved my issue professional and quick , [email protected], https://outdoorescapesunlimited.com/

Barrett Bay

Jun 13, 2025  on Shopify

amazing app and amazing support, raphael provided immediate and effective help

Pet Gear Haven

Jun 12, 2025  on Shopify

Very helpful! Nice to get visual answers.

WiseTails

Jun 12, 2025  on Shopify

Amazing customer service! Sandy was able to walk me through with the steps I needed to fix issues with my accounts. She was very polite, patient and responded very quickly with my questions. Great job!

Hello Marlena

Jun 12, 2025  on Shopify

Rita was extremely helping with my shipping questions. Thanks so much Rita!!!

Easy Home

Jun 12, 2025  on Shopify

Celia me brindó un excelente servicio, estuvo pendiente todo el tiempo y me ayudo con todas las dificultades que tenía para procesar la orden de un cliente. quedo totalmente satisfecha con el servicio al cliente que recibí.

VibrantGoods

Jun 12, 2025  on Shopify

I had an issue with the app, and the rep who handled my case did a fantastic job of fixing the problem. Fiona was excellent in handling the situation. I am glad that people like her work at DSers.

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