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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,142)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Use Milane

Dec 02, 2024  on Shopify

app ótimo com suporte 24/7! recomendo! tive um problema grande que foi prontamente resolvido pela atendente Vivian.

DOCAFÉ Premium Selection Coffee

Dec 02, 2024  on Shopify

Very good customer service! :)

Insidejobtoys

Dec 02, 2024  on Shopify

Good advice and solved the problem quickly. Thank you very much.

MassCam

Dec 02, 2024  on Shopify

Dsers custom service is the best I have ever experienced. Very quick replies and so helpful!

UNIQUESALESX

Dec 02, 2024  on Shopify

Excellent assistance from Myra , solved the problem really quick and I had my issue solved in minutes !

Jolly Box

Dec 02, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ Exceptional Service Beyond Expectations! I can’t express enough how incredible LENA has been throughout this entire process. They didn’t just meet expectations—they absolutely shattered them! From the moment we connected, their warmth, dedication, and professionalism were evident. What stood out the most was their genuine care. They took the time to understand my needs in detail, offering thoughtful solutions and going out of their way to ensure everything was perfect. It’s rare to find someone so committed to excellence and truly passionate about what they do. Every interaction was an absolute pleasure. LENA handled everything with grace, efficiency, and a level of expertise that made me feel completely at ease. They made what could have been a stressful experience into something truly enjoyable. Thank you, LENA, for your kindness, hard work, and for going the extra mile. You’re a star, and I’ll be singing your praises to everyone I know!

Aoxun

Dec 02, 2024  on Shopify

感谢Selena的耐心解答,帮我顺利发出了订单,有在线客服的帮助真的太好了

Cozy Lounge Deals

Dec 02, 2024  on Shopify

I spoke with Sandy and she helped a great lot with what I needed help with. Honestly, I am glad she answered because she was informative and super helpful in my dilemma. I'm glad DSers have people her around.

Lumiveo

Dec 02, 2024  on Shopify

Support works great as before, quickly solves problems that arise

Cherrypick Store

Dec 02, 2024  on Shopify

Need to workout something with the customer service and I was assisted by Raphael. He was amazing! I was really stuck with an issue, but he guided me through everything step by step and made it so easy to understand. He even sent screenshots, which was super helpful because I could see exactly what to do. On top of that, he was really friendly and patient the whole time, even when I asked a few extra questions. It only took about 5 minutes to fix my problem, and I couldn’t have done it without his help. Seriously, great customer service! Thanks again, Raphael!

TinyTruck

Dec 02, 2024  on Shopify

The customer service at DSER was fantastic! My rep was super helpful, friendly, and quick to resolve my issue. They made the whole process so smooth and easy. Definitely a 5-star experience!

OASIS

Dec 01, 2024  on Shopify

Rita was amazing and patient with me when i encountered a few problems on dsers. Thank you Rita!

EZSELLZ.COM

Dec 01, 2024  on Shopify

⭐⭐⭐⭐⭐ I’m very new to this, so I tend to have a lot of questions that need to be explained in a simple and clear way. Maria was incredibly kind and patient with me. She took the time to provide precise answers and explained everything in a way that made it easy for me to understand. Her guidance gave me the confidence to make the suggested changes. I truly appreciate her support!

Reliable Bands

Dec 01, 2024  on Shopify

the app is free to use better then other fake overprices fulfillment apps like AutoDS or Zendrop or any other apps. they dont charge any fee and customer service is very quick and helpfull. Rita from DSers team helped with sync issue of orders , she is gem and very helpfull. i recommend this to all even if u r starting or at advanced level dsers is must have app for dropshipping business.

Blue Sweetie

Dec 01, 2024  on Shopify

Rita able to solve my issue very quick, excellent support.

MAHO

Dec 01, 2024  on Shopify

I had an good customer service experience. Rita was helpful and answered all my questions and patiently helped me navigate things I was having trouble with so make sure we could get to a solution that worked well.

Dr Outlet

Dec 01, 2024  on Shopify

Fui muito bem atendida! sempre prontos para ajudar, eu amo o atendimento de vocês obrigada

Cozy Currents

Dec 01, 2024  on Shopify

really helpful and quick to respond, thank you!!

NovaAL

Dec 01, 2024  on Shopify

The Best Support. Thanks for All Staff

Trail Quest

Dec 01, 2024  on Shopify

Zico is of tremendous help. Thank you Zico you have taken us through like a pro

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