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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,133)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

SL Silvia Decorações

Dec 16, 2024  on Shopify

Atendimento nota 1.000 Mil

A and S Chic

Dec 16, 2024  on Shopify

esfania e una persona fantastica ha chiarito tutti i miei dubbi gli do 5 stelle per la sua gentilezza e professionalita

Inovision france

Dec 16, 2024  on Shopify

je recommande fortement "dsers" plus particulièrement Zoey ,très pro, très a l'écoute, elle m'a beaucoup aider

Double Fancy

Dec 16, 2024  on Shopify

Thanks for the advice for Lucy. She taught me how to map the product with the supplier. I appreciate her kindness and detailed instruction.

The Magic Pillowcase

Dec 16, 2024  on Shopify

I had an issue with my shopify store showing my products as "sold out" and the support team took great care of me! they already knew exactly what was going on and how to fix it, they were very kind and walked me through step by step to solve the problem. amazing service

Hearvix Australia

Dec 16, 2024  on Shopify

Great service and highly trusted. Was great use and when we closed the relevant store, Blanca in support was an immediate help in assisting us to close the account. Very efficient and no hassle at all.

Tes Enhance

Dec 16, 2024  on Shopify

Zoe is very nice,She help me a lot

Books & More Boutique Shop

Dec 16, 2024  on Shopify

Great customer service. I still don't know how they did it or what they did, but at least MY customer is now taken care of. :)

Firefly Corner

Dec 16, 2024  on Shopify

Everything is great, Rita helped me when there were problems, I recommend her

My dream JP

Dec 16, 2024  on Shopify

Gostei muito da atenção do Raphael, me ajudou muito! estou começando a vender e preciso muito deste suporte.

UrbanGuerillaPhilly

Dec 16, 2024  on Shopify

Elenora is Awesome!! She helped me figure out how to map products for my Shopify stoe Urban Guerilla Life style!! She was very professional and able to solve my problem with mapping for merchandise and walking me through the entire process!! Elenora is the Best!! Thank You so much!!

Nordiq

Dec 16, 2024  on Shopify

Many thanks to Lena for her efficiency and speed

InovaShip

Dec 16, 2024  on Shopify

I was very pleased with the clear and efficient way in which Rin converted the entire process. This demonstrates the high level of commitment and professionalism of the DSers team. Rin, know that this type of service makes all the difference and strengthens the trust in partners like you.

BeUrBestBeautiful.com

Dec 15, 2024  on Shopify

Chrissy was my agent today and she helped me to better understand the process thoroughly. I am now more knowledgeable and equipped on how to engage and work with suppliers to retain customers. Thank you .

Pain To Beauty

Dec 15, 2024  on Shopify

Chole is amazing.

thetrailbackpack

Dec 15, 2024  on Shopify

Checking with DSERS live help is really helping I talk to Chloe and she was a great help and got me information that I needed. thank you Chloe

TeaSori

Dec 15, 2024  on Shopify

I was lost trying to fulfil an order. Chrissy was on top of it for me. She got me pointed in the right direction and I completed the fulfilment. Great job. Excellent help.

Active Everyday Life

Dec 15, 2024  on Shopify

Thanks to Aurora!! I am very new and Aurora assisted me to the end!! Great customer service!

The Cosmic Pearl

Dec 15, 2024  on Shopify

Vivian provided stellar customer service. This was my first encounter as a newbie in the ecommerce business and DSers should be absolutely delighted with her performance. Tech support is a challenging job and Vivian is an exemplary asset of the DSers family - I hope I have the opportunity to have her assist me if I ever need support in the future!

Aurelène

Dec 15, 2024  on Shopify

I got stuck on a part of the order fullfillment. Aurora helped me really well.

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