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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (6,140)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

cosmo elix

Feb 11, 2025  on Shopify

Lydia is the best support person i have ever talked to , she is brilliant and very kind , i recommend auto ds to give her promotion as she is definetely the right person

Lovely Furry Friends

Feb 11, 2025  on Shopify

good

eve

Feb 11, 2025  on Shopify

great....so nice and solved the issue. Clary thank you.

Envycenter.ch

Feb 11, 2025  on Shopify

Merci pour votre accompagnement et votre aide. Vous avez été disponible et patiente. Merci pour votre aide à résoudre de manière compréhensible le problèmes

Gonsac

Feb 11, 2025  on Shopify

Gloria was a great help to me following the latest DSers update. She was able to quickly provide me with the solution that solved the problem I was having. Keep her!!!

Flare Finds

Feb 10, 2025  on Shopify

I had an amazing experience with the customer support team! From the moment I reached out, they were incredibly responsive and helpful. They took the time to understand my issue thoroughly and guided me through the solution step by step. Not only did they resolve my problem quickly, but they also made sure I felt confident moving forward with the information provided. Their professionalism and friendly attitude made the entire process stress-free. I highly recommend their support service to anyone looking for reliable assistance!

FurreverBuddies

Feb 10, 2025  on Shopify

Thanks for your help Celia. I appreciate your patience and everything was clarified right away.

Felidra

Feb 10, 2025  on Shopify

Gloria was very helpful in live chat support - Thank You!

Boutique Bien-être

Feb 10, 2025  on Shopify

Je tiens à remercier "Madame Villanelle" pour son aide précieuse sur Dsers - AliExpress Dropshipping Partner via la plateforme Messenger. J’avais une problématique de connexion qui durait depuis plusieurs jours, et grâce à son expertise et sa patience, j’ai enfin pu la résoudre. Elle a pris le temps de vérifier chaque détail et de me guider étape par étape dans les démarches à suivre. Son professionnalisme et sa réactivité m’ont été d’une grande aide. Un grand merci pour son accompagnement efficace !

Holiday Rizz

Feb 10, 2025  on Shopify

I had the pleasure of interacting with Zoe on this app, and I can't express enough how helpful she was. From the moment I reached out, Zoe was incredibly attentive, providing clear and thoughtful responses to all my questions. Her patience and knowledge truly made my experience seamless and enjoyable. She went above and beyond to make sure I had everything I needed, offering insightful advice and practical solutions that really made a difference. Thank you, Zoe, for your exceptional support—you're a real asset to this app!

ARIDA

Feb 10, 2025  on Shopify

great service

ALTUS LOFT

Feb 10, 2025  on Shopify

Dsers Customer Support is Awesome. Lucy did great giving me a hand with mapping variants.

LeCoinDuPâtissier

Feb 10, 2025  on Shopify

Useful app, needed. Nice a quick support.

Defined Style

Feb 10, 2025  on Shopify

I had an issue and reached out to customer service, where Krystal assisted me. The service was amazing!

Acqua Smile

Feb 09, 2025  on Shopify

Amazing and outstanding help from Blanca she helped me resolve my difficult and confusing problem with my DSer's account. Thank you!

My Store

Feb 09, 2025  on Shopify

amazing work quick responses and easy to under stand love it !

Talk Aesthetic

Feb 09, 2025  on Shopify

Representative was very helpful and efficient!

Haubainerie Store

Feb 09, 2025  on Shopify

ca a repondu a toutes mes qustion merci bcp

Hanbelle

Feb 09, 2025  on Shopify

I had some trouble syncing my Shopify orders to the platform but the staffs are very helpful guiding me through all the steps with ease. Definitely recommended!

Stärkere Strähnen

Feb 09, 2025  on Shopify

I appreciate Elora's help

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