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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,131)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

SHAKIRA

Jan 15, 2025  on Shopify

great work thanks

Our Family Store

Jan 15, 2025  on Shopify

I recommend DSers because it is easy to use, and their customer service is exceptional.

The Kids Bazaar

Jan 15, 2025  on Shopify

Great customer service.. Zoe is with good knowledge

Home Tronics Direct

Jan 15, 2025  on Shopify

I unfortunately had to delete my account and had Lucy to assist me. Very professional and extremely helpful. Thank you Lucy

Breath Boost

Jan 15, 2025  on Shopify

Super service, thank you Zoe

Clicnow

Jan 15, 2025  on Shopify

El servicio de atención al cliente es excepcional, en mi caso Blanca, me ayudo con mi primer pedido, muy recomendable

Attire Blue

Jan 15, 2025  on Shopify

Great support team for any issues related to the app. I was facing some issues post-installation of the app and Zoe helped and guided me through that whole process. Good work!

Paw Boss Shop

Jan 15, 2025  on Shopify

Awesome support . Blanca is amazing . Always so helpful.

Shop Jobie

Jan 15, 2025  on Shopify

Marie was fantastic! She showed amazing patience and understanding and walked me through the numerous questions to help get my issue resolved. I'm new to Dsers and had no idea where to find products to import to my store and her knowledgable, caring, and joyful attitude was refreshing! Jo Baumgartner Shop Jobie

Best Pet Central

Jan 14, 2025  on Shopify

Great support! Thanks for your help

Finery Squared

Jan 14, 2025  on Shopify

I am a rookie in this space, I waited too long to process my client's order. It was cancelled. I connected with Fiona in Ali Express, she was understanding, knowledgeable, and patient with me. Fiona helped me to understand the process and directed me in the right direction. As far as I am concerned, she is a STAR, good job Fiona!!!

Cuddlio

Jan 14, 2025  on Shopify

Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!

FootyTutor

Jan 14, 2025  on Shopify

Great tool to help automate the fulfillment process and the customer support is excellent. Great experience for me.

Zerifo

Jan 14, 2025  on Shopify

Fui atendido pela Olivia muito rapidamente! Foi muito atenciosa, objetiva e me ajudou a resolver o meu problema 100%!

Happy Tails supply

Jan 14, 2025  on Shopify

Sandy was very supportive and resolved my query very efficiently. Great customer service! Thank you Sandy.

The Science Hut

Jan 14, 2025  on Shopify

DSers is an absolute game-changer for eCommerce businesses. This app is packed with features that streamline the dropshipping process, making it more efficient and less time-consuming. One of the standout features is its ability to process bulk orders in just a few clicks. Instead of spending hours placing orders manually, it can fulfill hundreds of orders simultaneously, saving valuable time that I can be reinvested into growing your business. The supplier management feature is another big plus. DSers allows you to connect with multiple suppliers seamlessly, ensuring you always have a reliable source for products. This feature also provides the flexibility to switch suppliers quickly if needed, which is crucial for maintaining consistent stock levels and customer satisfaction. Product mapping is intuitive and user-friendly, allowing you to map multiple suppliers to one product easily. This ensures that you have backup options if a supplier runs out of stock or if shipping delays occur, which can be a lifesaver during peak seasons. DSers’ integration with Shopify is smooth and hassle-free. The app syncs order details in real time, reducing errors and making inventory management a breeze. The analytics and reporting tools are also incredibly helpful, offering insights into sales performance and helping me make data-driven decisions. Lastly, the customer support is top-notch, especially Rin who always goes the extra mile to ensure you get the support you need. The DSers team is always ready to assist, providing quick and effective solutions whenever I encounter issues. I highly recommend this app to anyone looking to optimize their dropshipping operations and scale their business.

GLASSARI

Jan 14, 2025  on Shopify

Ich hatte heute ein Problem bezüglich des Lagerbestandes eines Produktes von mir und wusste einfach nicht weiter. Die liebe Vivian hat mir gottseidank so großartig weitergeholfen und mir jederzeit tolle antworten auf meine fragen gegeben mit screenshots, damit ich ein noch besseres verständnis habe. sie ist eine ausgezeichnete kunden-supporterin und leistet tolle arbeit. vielen dank vivian! :)))

Magpox

Jan 14, 2025  on Shopify

Great service!

Madeco Jardin

Jan 14, 2025  on Shopify

Merci - vous êtes très rapide à répondre à notre demande - c'est très efficace, cela nous rassure /

Lovesexrobots

Jan 14, 2025  on Shopify

Questions are answered with lightning speed. Thank you Raphael for your patience and humane attitude! Bravo.

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