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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (32,131)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Boutique Bien-être

Feb 10, 2025  on Shopify

Je tiens à remercier "Madame Villanelle" pour son aide précieuse sur Dsers - AliExpress Dropshipping Partner via la plateforme Messenger. J’avais une problématique de connexion qui durait depuis plusieurs jours, et grâce à son expertise et sa patience, j’ai enfin pu la résoudre. Elle a pris le temps de vérifier chaque détail et de me guider étape par étape dans les démarches à suivre. Son professionnalisme et sa réactivité m’ont été d’une grande aide. Un grand merci pour son accompagnement efficace !

Holiday Rizz

Feb 10, 2025  on Shopify

I had the pleasure of interacting with Zoe on this app, and I can't express enough how helpful she was. From the moment I reached out, Zoe was incredibly attentive, providing clear and thoughtful responses to all my questions. Her patience and knowledge truly made my experience seamless and enjoyable. She went above and beyond to make sure I had everything I needed, offering insightful advice and practical solutions that really made a difference. Thank you, Zoe, for your exceptional support—you're a real asset to this app!

ARIDA

Feb 10, 2025  on Shopify

great service

ALTUS LOFT

Feb 10, 2025  on Shopify

Dsers Customer Support is Awesome. Lucy did great giving me a hand with mapping variants.

LeCoinDuPâtissier

Feb 10, 2025  on Shopify

Useful app, needed. Nice a quick support.

Defined Style

Feb 10, 2025  on Shopify

I had an issue and reached out to customer service, where Krystal assisted me. The service was amazing!

Acqua Smile

Feb 09, 2025  on Shopify

Amazing and outstanding help from Blanca she helped me resolve my difficult and confusing problem with my DSer's account. Thank you!

My Store

Feb 09, 2025  on Shopify

amazing work quick responses and easy to under stand love it !

Talk Aesthetic

Feb 09, 2025  on Shopify

Representative was very helpful and efficient!

Haubainerie Store

Feb 09, 2025  on Shopify

ca a repondu a toutes mes qustion merci bcp

Hanbelle

Feb 09, 2025  on Shopify

I had some trouble syncing my Shopify orders to the platform but the staffs are very helpful guiding me through all the steps with ease. Definitely recommended!

Stärkere Strähnen

Feb 09, 2025  on Shopify

I appreciate Elora's help

linusSays

Feb 09, 2025  on Shopify

Elora was THE nicest MOST helpful and informative agent on dsers. she is quick and responds quicky w great screen shots.

NOJ

Feb 09, 2025  on Shopify

die Sandy hat mir sehr weitergeholfen. Am Anfang dachte ich, es wird nichts daraus, weil es nur per Chat ist. Abber es ging so schnell und einwandfrei. Ich bin mehr als positiv überrascht. Vielen Dank!!

Feline Style

Feb 09, 2025  on Shopify

I recently had the pleasure of interacting with the DSers customer support team, and I must say, they truly went above and beyond to assist me! I was facing an issue with my order, and their team responded promptly, listening attentively to my concerns and offering tailored solutions. Their expertise and professionalism were evident throughout our conversation. Thanks to their dedication and support, the issue was resolved swiftly, and I was able to continue with my business seamlessly. The level of personalized attention and care I received was impressive, to say the least! Kudos to the DSers customer support team for their outstanding service! Their commitment to customer satisfaction is genuinely appreciated, and I highly recommend DSers to anyone seeking a reliable and supportive partner for their online business needs!

Gadget Treasure

Feb 09, 2025  on Shopify

Outstanding

Velisia Milano

Feb 09, 2025  on Shopify

Merci à Blanca de m'avoir aidé rapidement et d'avoir été patiente pour régler mon problème. je recommande.

The LITFOLD

Feb 09, 2025  on Shopify

Great Service, From Elora, Easy to work with.

Lizard Vigilante

Feb 08, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Great Experience – Thanks, Myra & DSers! DSers has been a huge help for LizardVigilante.com! The platform makes sourcing and managing products so much easier, and Myra’s support has been fantastic. The products I’ve found through DSers are really resonating with my customers, and I’m seeing great results. Definitely recommend it to anyone looking for a reliable way to sell!

Auruu

Feb 08, 2025  on Shopify

Thanks for your help Holly! I was dealing with that issue all day and you gave me a simple solution. I appreciate you.

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