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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

Reviews (32,124)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Toda Meiga

Feb 28, 2025  on Shopify

Gostei muito do atendimento da Blanca, ela foi super atenciosa, prestativa, preocupada, rápida e me ajudou a fazer a inclusão da url e o mapeamento das variantes para ativar o botão "Realizar Pedido" Parabéns pelo atendimento eficiente.

Mon Espace Récréatif

Feb 28, 2025  on Shopify

Great service. I had to contact them twice and they have been amazing. Very kind. Thank you Teressa :)

RevivO2

Feb 27, 2025  on Shopify

A lot of thanks to Teresa from DSers for the great support

RoyalBandana™

Feb 27, 2025  on Shopify

Very good application and excellent customer service: fast and efficient. I would recommend

Wag Nest

Feb 27, 2025  on Shopify

Holly was great! Solved all my issues very quickly and was very helpful

Chada's Online Store

Feb 27, 2025  on Shopify

R4 Nintendo Switch ITA

Feb 27, 2025  on Shopify

miglior customer service da Estrefania Bravissima!!

Real Healthy Haven

Feb 27, 2025  on Shopify

This was my first time using DSers for trouble shooting, i was surprise how prompt they were in responding to my questions and concerns. Lydia was very helpful, supportive and provided me a lot of information and helped me to navigate the platform. I had a great experience. Thanks Lydia.

Collar Kingdom

Feb 27, 2025  on Shopify

Sandy me atendio ofreciendo una gran atencion al cliente ayundame con mis problemas. super buenos trabajadores muy profesionales.

myguy

Feb 27, 2025  on Shopify

Really patient service! Blanca did a great job

Bee Variety

Feb 26, 2025  on Shopify

This is my very first to know about deser. I also want to know more about this site. I am happy because you guys answer my question any time I ask. Thanks for the good service.

D'Shop

Feb 26, 2025  on Shopify

I had a very pleasant experience in customer service, helped by Chloe, very friendly and quick response, as well as a solution.

Urbanspoils

Feb 26, 2025  on Shopify

Krystal was very helpful and her response was prompt and informative. She was able to correct the issues I had on DSers. Thank you Krystal :)

Lux Conceito

Feb 26, 2025  on Shopify

O aplicativo é excelente! Uso há mais de 2 anos em minha operação de dropshipping e tem sido ótimo! Sandra me ajudou rapidamente, e me esclareceu a cerca de um problema que eu tive. Nota 10/10 para o atedimento! Muito obrigado!

Lox London

Feb 26, 2025  on Shopify

Superb customer service. I spoke to Selena when I ran into a small issue. She was very knowledgable and helped me within minutes. Couldn't ask for more!

Deals Store

Feb 26, 2025  on Shopify

I had an excellent experience using DSers for my dropshipping business, and I can't say enough about the amazing customer service I received from Aurora. DSers has been an incredibly valuable tool for managing my orders, automating processes, and helping my business run more smoothly. The platform is user-friendly and has helped me scale my operations efficiently. When I had questions or needed support, Aurora went above and beyond. She was knowledgeable, patient, and took the time to walk me through every step, ensuring I fully understood how to make the most of the platform. Her friendly and professional approach made my experience so much more pleasant, and I felt well taken care of. If you're considering DSers, I highly recommend it for streamlining your business, and if you get the chance to work with Aurora, you're in great hands!

Luxiq

Feb 26, 2025  on Shopify

Incredible support with great automation.A MUST for any ds store

TinySafeGuards

Feb 26, 2025  on Shopify

DSers - AliExpress Dropshipping Partner was so helpful when I was stuck. They answered me within 2 minutes, sent me screen shots to show what I needed to do. They were patient whilst I tried to fix the problem and was very understanding. Happy with the service for sure.

PLAY AXIS ZONE

Feb 26, 2025  on Shopify

Rin is so nice to introduce the upgrade plan of dsers. thx a lot. i think this will help me sync something to my store.

Vesera

Feb 26, 2025  on Shopify

Sandy helped me very well with some supplier issues, thanks a lot Sandy!

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