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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,036)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Olyvara

May 03, 2025  on Shopify

would like to thank you for your help and the detailed explanations regarding the shipping of my products to different countries. Your information has clarified how to manage shipping options and ensure my customers can order without any issues. Your support has been very helpful, and I truly appreciate your assistance.

MyGlossyShops

May 02, 2025  on Shopify

Hi, I just wanted to share that Zico from the Support Team DSers was incredibly helpful with my issue. He was very kind, professional, and took the time to answer all my questions clearly. I really appreciate his support — he did an excellent job! He showed a lot of patience and made sure I fully understood everything.Thanks to him, my issue was resolved quickly and smoothly.I truly appreciate the excellent customer service and professionalism he provided. Best regards, Corina Moraru

PINKMOON France

May 02, 2025  on Shopify

Great application and great support! Very good job

OkTok

May 02, 2025  on Shopify

They have Good Customer support

BigToe Socks

May 01, 2025  on Shopify

I was helped by Celia and she was fast with her responses and put up a screenshot so I could fully understand what she was trying to explain to me what I needed to do to fix my issue. And what she showed me worked perfectly. Thanks again Celia.

Belle & Bold

May 01, 2025  on Shopify

After trying several apps to manage fulfillment and listings, I decided to go with DSers - it's easy, reliable and their customer service is good. Had a great experience today with Leah - thanks.

ViktigaPrylar.se

May 01, 2025  on Shopify

The support is very helpful, as for now! 5/5

Alantis

May 01, 2025  on Shopify

Thank you, Frankie, for helping me get my orders paid for and start the shipping. I was really lost on why the orders weren't fulfilled. Also, for helping me getting them automated from this point on. Thank you so much!!

FYNZIO

Apr 30, 2025  on Shopify

Thank you Chloe! You really help me a lot. Now I have the confidence to continue my dropshipping journey!

Amiees

Apr 30, 2025  on Shopify

Great app, works great most of the time! Zico from support was a great help!

MOMO'S BOUTIQUES

Apr 30, 2025  on Shopify

Tienda Coolness

Apr 30, 2025  on Shopify

Soluciones y respuestas rápidas y correctas en tiempo y forma, recomendado como socio.

Heroes Geek

Apr 29, 2025  on Shopify

Very good, Zico helped me

AirFit

Apr 29, 2025  on Shopify

Good service

nova glam essentials

Apr 29, 2025  on Shopify

costumer support amazing im so impressed

FETZON

Apr 28, 2025  on Shopify

Works great, good integration with AliExpress and Temu.

coreX

Apr 28, 2025  on Shopify

Esfania did a great job, though the issue was not resolved due to Tiktok's end but were able to explain and did her best to help me out.

My attractive Self

Apr 28, 2025  on Shopify

great customer service. Very fast and kind. Thanks Amelia you helped me a lot

Radiance Revolution

Apr 28, 2025  on Shopify

Huge thanks to Kimi for quickly and efficiently solving an internal error. Great customer service!

Brielle Emporium

Apr 28, 2025  on Shopify

Thank you Rita for our great service in helping me through the questions I had . You did so by providing resources such as screenshots which were very helpful. Thanks for your patience.

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