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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,217)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

PourToutou

Sep 18, 2025  on Shopify

Rin à bien travaillé, top comme service

Rkshoppers

Sep 18, 2025  on Shopify

this chat was amazing and made day happy to fix my issue. I found the solution very quick with few minutes

BetterProducts4You

Sep 18, 2025  on Shopify

The rep was very patient and answered many questions and made things easy

amns

Sep 17, 2025  on Shopify

helpful

L'Univers Du Chat

Sep 17, 2025  on Shopify

Excellent service client ! L’agent DSers qui m’a assisté a été très professionnel et réactif. Il a rapidement compris mon problème et m’a guidé étape par étape jusqu’à la solution. Très satisfait de l’aide reçue, merci !

Hope Love Pink

Sep 17, 2025  on Shopify

I had been working on a problem for hours with Shopoify chat help. They couldn't figure it out and suggested I go to DSers help. Cyril was able to help me so quickly. He was very helpful and knowledgeable. He made it easy to understand what he needed from me to fix the problem. Thank you so uch Cyril.

NATURPAK

Sep 17, 2025  on Shopify

Excelente aplicación para gestionar desde shopify! la recomiendo mucho

Hearth And Bloom

Sep 17, 2025  on Shopify

fantastic service

Playful Planet

Sep 17, 2025  on Shopify

aurora is very helpful!

Global 1

Sep 16, 2025  on Shopify

rita muito competente e atenciosa, resolve problemas

CAMPERWILF® STORE

Sep 16, 2025  on Shopify

Una atención al cliente 10/10, me ha atendido Zico y me ha resuelto mi incidencia con un pedido súper rápido y efectivo. Muchas gracias a personas como él! Todo resulta más cómodo y sencillo.

Usedleon

Sep 15, 2025  on Shopify

suporte de qualidade obrigado fiona pela atenção

Elongation Official

Sep 15, 2025  on Shopify

thanks maria

PamsOutdoorSupplies

Sep 14, 2025  on Shopify

I just finished a session with Cyril and he helped me tremendously with my problem. It was also stress free witch is unusual to say the least. I'm not good with this stuff but he explained it so I could understand it.

Birdies & Co

Sep 14, 2025  on Shopify

Great service. Thanks Sandy

Pink Girlies

Sep 14, 2025  on Shopify

Lar Deleon

Sep 14, 2025  on Shopify

Excelente atendimento!!!

Alegida store

Sep 14, 2025  on Shopify

Best overall experience with DSerd. Especially with Kimi. Always prepared to help and solve the problem.

Sprint Solutions

Sep 14, 2025  on Shopify

thanks KIMI with the great assiste saved me a lot of time

Embroidery

Sep 14, 2025  on Shopify

I'm extremely grateful to Fiona for her incredible assistance and wonderful level of customer support. Fiona, thank you so much!

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