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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

Reviews (32,065)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Wizzr

Mar 04, 2025  on Shopify

Sandy was very helpful. Speedy and efficient. Thank you.

Rovers Realm

Mar 04, 2025  on Shopify

Sandi was very prompt in responding to my questions. I am a new store owner and had many questions. She answered them and also helped me complete my 1st order thanks again Sandi

Gemany

Mar 04, 2025  on Shopify

muito bom o app, simples e funcional, suporte via mensage muito eficaz e rápido

Lost Lake Outdoor Company

Mar 04, 2025  on Shopify

Fiona was extremely helpful in addressing my questions about failed orders. She quickly found a solution, and I’m very pleased with the customer support!

Feel the Anime

Mar 03, 2025  on Shopify

Esfania was very helpful and fast response. Solved my problem in minutes.

Love Forever Yours

Mar 03, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing Customer Support Experience! I had an excellent experience with DSers' customer support, thanks to Teresa! She was patient, prompt, and thorough in resolving all of my issues. Her willingness made the entire experience enjoyable. The level of support I received encourages me to continue using DSers. I Highly recommend this app for both its applications and customer service!

PrimeSphere

Mar 03, 2025  on Shopify

Steel Vintage Bikes

Mar 03, 2025  on Shopify

Love the app. Easy to use and awesome support 24h! Usually very fast and helpful (also super friendly).

MrGee General Store

Mar 03, 2025  on Shopify

Aimee from DSers team help me through understanding how Dsers work with my store, she get my 5 Stars!

All Fun In One

Mar 03, 2025  on Shopify

I had problem finding a replacement suppliers urgently and being new to this I didn't know how to, so I got very fast and efficient help and was able to move forward with the orders. I'm so grateful for the service.

Oceane Vetments™️

Mar 03, 2025  on Shopify

Zico from DSers has been a huge help with my products, making things so much easier. But the real standout is their support service. I had a minor issue, and within a 2-minute live chat with Zico, it was already sent to the tech team for resolution. Outstanding support—fast, efficient, and highly effective!

ALMYSA

Mar 03, 2025  on Shopify

Bin sehr zufireden. Der Kundenservice ist auch ausgezeichnet. Probleme werden sofort gelöst!

Pattes Calines

Mar 03, 2025  on Shopify

Zico is a 5 star customer supporter, is what Client Support should be ! An example !

Plineco

Mar 03, 2025  on Shopify

Very good support

Cannalicht

Mar 03, 2025  on Shopify

Vivian helped me a lot. Thank you so much

Fairy Tail Shop

Mar 02, 2025  on Shopify

Lydia is the best thank you dsers !

Bellarezza

Mar 02, 2025  on Shopify

Very nice, very good and fast support

Cory's Custom Creations

Mar 02, 2025  on Shopify

Wendy was wonderful to work with and was able to easily answer my questions and address my concerns.

Zephix

Mar 02, 2025  on Shopify

Neva one of the best customer service I ever had !

H&J rock store

Mar 02, 2025  on Shopify

Zico was very helpful and patient, and talked me through step by step and solved my problem.

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