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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

Reviews (32,065)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Frosted Dog

Mar 09, 2025  on Shopify

Outstanding Customer Service Experience with Zico at DSers Dropshipping I would like to take a moment to recognize the exceptional customer service I received from **Zico at DSers Dropshipping**. After struggling with an **API issue with AliShipping for days**, which resulted in multiple **order cancellations**, I was feeling frustrated and unsure how to resolve the issue. That all changed when I connected with **Zico**. In just **15 minutes**, Zico was able to **efficiently diagnose and resolve** the issue that I had been unable to fix on my own after **four hours of troubleshooting**. Thanks to their expertise, my **orders are now successfully placed**, and my **stress level is back to normal**. This was truly **one of the best customer service interactions I have ever had**. Zico was not only **knowledgeable and solution-oriented** but also **patient, professional, and highly effective**. Their dedication to customer satisfaction reflects **DSers' commitment to excellence**, and I am incredibly grateful for their support. Thank you, **Zico**, for going above and beyond—I truly appreciate your help! Dennis G Gerard Founder | Frosted Dog Company

EZYGRIP

Mar 09, 2025  on Shopify

⭐⭐⭐⭐⭐ Excellent Service from Raphael! I had a great experience working with Raphael from Dropshipping Hub. He was extremely efficient, professional, and knowledgeable. He helped me with my product quickly and made the entire process smooth and hassle-free. His attention to detail and responsiveness were impressive. I highly recommend working with him if you need reliable support for your dropshipping business!

BubblPro

Mar 09, 2025  on Shopify

Sandy from customer support was very helpful and solved my connection issue for my shopify very fast. Thank you!☺️

OptiChoice

Mar 09, 2025  on Shopify

hello, i highy recommend 'Rin" for his clear and fast reply which really helped me to clear my worries about my subscription .

Quick Weave “Toppers” By Sharon Llc

Mar 09, 2025  on Shopify

RIN was very knowledgeable and efficient Thank you RIN for your help

VAMPIO

Mar 08, 2025  on Shopify

I became very helpful Informations in only few Seconds! Very helpful!

MySmartLoom

Mar 08, 2025  on Shopify

Thank you so much for all your help and support throughout this issue. I truly appreciate your patience and guidance in troubleshooting the problem. I understand that this might be something on Shopify's side, and I will reach out to them for further assistance. I really appreciate the time and effort you’ve taken to assist me—I’m grateful for your support!

Lusty Banana

Mar 08, 2025  on Shopify

The Pet Shack

Mar 08, 2025  on Shopify

i am soo very happy with my customer service with dsers , I could not run my website without them , so compassionate , caring and professional..thankyou soo veryy much!!!!

Styleverse

Mar 08, 2025  on Shopify

DSers helps out a lot regarding my products. It simplifies life by a WHOLE lot. But the real gem is their support service. I had a little problem, and in a live chat with Zico in 5 minutes, it was sent out to be resolved by the tech team. Outstanding support and very fast and effective. Glad I installed this app.

Dreamzzz

Mar 08, 2025  on Shopify

Customer service is great, Aimee was very helpful

Fore Aces

Mar 08, 2025  on Shopify

Zico was very helpful assisting me fulfill my first Tik Tok order!

Davand Global

Mar 08, 2025  on Shopify

Aimee was very helpful attaending to my queries and gave me the ultmost attention, patience and support i needed. I will recommend this app 100%.

Positive Life

Mar 08, 2025  on Shopify

Excellent fast and knows what they are doing , Very happy with the support

SOHURA

Mar 08, 2025  on Shopify

Very fast response, and flawless customer service!

healthhairandskincare

Mar 08, 2025  on Shopify

Excellent help.....a god send for the dumb

Miocanto

Mar 08, 2025  on Shopify

Atendente Perfeita, Obrigada Maria.

Adele

Mar 07, 2025  on Shopify

Thank you very much Hayley!!!you sorted out my problem very quick.

GetPrepVibes

Mar 07, 2025  on Shopify

Clear guidance, with fast reaction.

LOPERTO

Mar 07, 2025  on Shopify

sooo good

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