The DSers Partner. Celia was very quick to respond and was very patient with me. I believe we figured out the issue and will continue to save the page after entering my tags. Celia was happy to help me again if needed! Thank you for your support!

Celia was helpful the whole time & was very, very, very patient with me ( take note there's 3'very' ) because she did an awesome job guiding me the whole time, until i got it right. GOOD JOB CELIA keep it up!!! Please keep CELIA & give her a Raise$$$ she is an asset to your company. :)

Chloe is amazing!

Holly is awesome and very helpful!

I had some technical issues and Lacey helped me solve them! She was very fast responding and clear with her instructions and very kind. Great support!

Muy buena atención al cliente. Ayudó mucho en el primer pedido que mi tienda online ha tenido.

They helped me fix the issue quickly! Thank you!

perfect. Esfania is best.

Helpful Guys, I'm waiting for your response

siempre que los contacto resuelven mis dudas! todo genial! excelente soporte tecnico

They are cooperative

Sean Hutcheson Sr. Outstanding Customer Support Experience I want to take a moment to recognize Teresa from DSers for her truly outstanding customer support. As a new seller facing my very first order issue, I was understandably stressed and disappointed. Teresa immediately stepped in with patience, kindness, and professionalism. She carefully explained the limitations of AliExpress shipping filters, walked me through alternative ways to search for U.S.-based suppliers, and even took the extra initiative to search for replacement suppliers on my behalf. What stood out most was her genuine care and encouragement. Instead of rushing me to a refund, she reassured me, asked me to hold on while she explored every possible option, and made sure I felt supported throughout the entire process. Her communication was clear, timely, and compassionate, which made a frustrating situation much easier to manage. Teresa went above and beyond what I expected from customer support. She treated my concern as if it truly mattered—and that level of dedication makes all the difference, especially for new sellers. DSers is fortunate to have her on their support team. If you ever get the chance to work with Teresa, you are in excellent hands. I would rate her 5 out of 5 stars without hesitation and highly recommend her support to anyone using DSers. Thank you again, Teresa, for your hard work, professionalism, and genuine kindness.

Very kind and helpful support. She was patient, clear, and made the whole process easy. Really nice experience, thank you!

I recently contacted DSers support (Teresa) regarding a cancelled orders issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support! Show less

merci agent Shayla super geniale qui aide rapidement un grand merci a toi

Expérience parfaite ultra réactive je remercie énormément Rita.

Merci á Luna pour le bonne service elle a pris le temps pour m'aider

Merci infiniment à Rita pour son excellent service !! En quelques minutes, elle m'a aidé à régler mon problème. Merci beaucoup Rita !!

Excellent customer support — responsive, professional, and always helpful. Their team makes the experience smooth and reliable.

Support is awesome - very responsive with simple and easy instructions Many thanks