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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

Reviews (32,040)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Glowlith

Mar 14, 2025  on Shopify

Super app, very easy to use and the customer service is very responsive. In less than 5 minutes, they were able to solve a small problem I had, thank you

Deborah Loft

Mar 14, 2025  on Shopify

A person named Zico gave me awesome support via 24/7 messenger chat. Thank you !

Dangy

Mar 14, 2025  on Shopify

Top for assistence and quality.very raccomanded!!!!

Everyday Women Essentials

Mar 14, 2025  on Shopify

Rfimp was very kind, patient and helpful. I had no idea what I was doing. Super grateful for the help. Thank you.

N&T Store

Mar 14, 2025  on Shopify

Amazing Support, I'm really. Thanks for help Neva U are Real G, Also Dsers support they actually good

PointRelief™

Mar 14, 2025  on Shopify

Es ist ganz simple und einfach anzuwenden, es wird viel Arbeit erspart. Neva ein/e Support Mitarbeiter/in hat mir heute sehr weitergeholfen und mir so einige Kopfschmerzen erspart, dafür bin ich unendlich dankbar! Sehr empfehlenswert!!!

Raw Life Kitchen

Mar 13, 2025  on Shopify

"I can't say enough about the amazing customer service I received from Frankie at DSers! I had an issue with a customer order because the original supplier was out of stock, and Frankie spent nearly two hours helping me find a solution. He not only located another supplier but also updated my store settings so future orders wouldn't be delayed. His patience, knowledge, and dedication to resolving my issue were outstanding. This level of support makes a huge difference for small business owners like me. Thank you, Frankie, for going above and beyond!"

Cart and Deals

Mar 13, 2025  on Shopify

I am new to Dsers. I contacted today and Dsers adviser Vivian helped me and explained me a few things which I wasn't sure about. I would give her a 5 star rating for her support. Really helpful.

Nurturestyle

Mar 13, 2025  on Shopify

Fantastic App ,professional stuff, fast response, Adele whom I talked to helped me with my order.

PRIYOM

Mar 13, 2025  on Shopify

Dear Lena, I would like to thank you again for your friendly manner in which you looked after me and helped me with patience and calm in a professional manner. Thank you very much, I am very satisfied. I give you 10 stars, 5 stars is less for your great personality

Elouvia

Mar 13, 2025  on Shopify

Chloe the legend was great, helping and answering immediately

Gal Gadget

Mar 13, 2025  on Shopify

Thanks for the help very quickly.

Goddess Of Shine

Mar 13, 2025  on Shopify

I'd had to contact DSers a couple of times for issues with my items. First time, the connection got lost but I received an email from the agent to describe how to solve the problem. Second time, Chloe was wonderful!! She stayed on the line with me until I understood where the issues were resulting from. I even tried to push an item while she was still helping me and it worked perfectly. She was very patient with me too...

Unik Store

Mar 13, 2025  on Shopify

linarro

Mar 13, 2025  on Shopify

Maria was amazing today, she helped me to find my DSers accound so that I can make orders for my custumers. 100 % happy with her help

Baby Stork

Mar 13, 2025  on Shopify

DSer has made drop shipping additional items for my store so much easier. I made a silly mistake and missed some setting but live chatted with the team. Maria did an absolutely amazing job on live chat resolved my settings and solving my issues.

My Store

Mar 13, 2025  on Shopify

amazing service will help you in any situation

Chandocat

Mar 13, 2025  on Shopify

Magnificent support at dsers

Catholic Art Gifts

Mar 13, 2025  on Shopify

Zico

d'Ampezzo

Mar 12, 2025  on Shopify

Zoe has just helped me solve a problem I was having with my orders processing. Quick and effective responses :)

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