Hayley from the support team has been very helpful. Thank you!

Chloe helped me with the issue I was having with orders. The response was fast and she answered all my questions patiently. Thank you.

I had a great experience with the DSers customer support agent, Grace. The agent was incredibly helpful, patient, and quick to resolve my issue. They understood exactly what I needed and guided me through the process clearly and professionally. It made a big difference having someone that responsive and knowledgeable. Really appreciate the support!

Zico is absolutely helpful. Well correspondence, well knowledge with problem that I was faced to, Zico sorted problem immediately and provided advice with further causes. I definitely recommend him to whoever first Dsers user.

Excellent Customer Support – Tess Saved Me Hours of Stress! As a newcomer to Shopify and dropshipping, I ran into a technical issue while setting up my store that I just couldn’t figure out. I spent countless hours researching online, watching YouTube tutorials, and trying different fixes—none of which worked. It honestly left me with several sleepless nights. Eventually, I decided to reach out to DSers customer support, and I’m so glad I did. Tess responded quickly and was incredibly friendly and helpful. She provided detailed, step-by-step instructions with screenshots, making the solution crystal clear. Within 10 minutes, my issue was completely resolved. Looking back, I wish I had contacted DSers support right away instead of trying to do it all on my own. The support team is knowledgeable, efficient, and kind. Next time, I’ll definitely go to DSers first! Thank you, Tess, and the DSers team!

Very fast at replying and gave me extra tips and advice on how to configure my store properly. I felt looked after and cared for through my whole process. it took less than 10 minutes and ive figured out how to solve my problem thanks to you. Thanks again Rfimp

i had a very good experience with blanca she was very helpful

Sandy was a life saver not did she help me with my problem she had the patience with me and my lack of knowledge, she solved the problem and gave me advice for other potential problems.Thank you sandy and may GODS BLESSINGS be upon you

Rick helped me with my inquiries and was very clear with his instructions. He told me how things work and it helped me a lot.

Thank You Blanca. For your help with solving issues that I had by providing excellent service and spot on communication. I am very grateful

Thanks to Blanca for helping me resolving my problem !

Reactive and quick response when you have an issue. This is appreciated.

thank you so much for your help my friend , have a nice day until next time .

Absolutely Amazing! Highly Recommend! This app exceeded all my expectations. It’s fast, user-friendly, and incredibly well-designed. Every feature works flawlessly, and it genuinely makes my life easier. I’ve tried a lot of similar apps, but this one stands out for its reliability and attention to detail. The developers clearly put a lot of thought and care into the experience. Support is responsive and helpful, and updates keep making it even better. I rarely leave reviews, but this one truly deserves it, and the support are amazing so great so helpful and kind Five stars all the way!

Blanca assisted with my query promptly today and answered all of my questions no matter how trivial. Great service! I achieved what I had not been able to despite help from other sources. The process worked smoothly, and results obtained. I wouldn't hesitate to reach out to DSERS customer service again in the future. Highly recommended!

Très utile, très facile à installer et à utiliser. Support technique rapide, en cas de problème. Merci Leah

I believe Dser is one of the best apps for sourcing as a drop shipper.

I called the Help Chat for a couple of reasons. The accounts I have with Dsers and Aliexpress were required my authorization so the platform Dsers could update their records/files. Whatever the computer threw at me I was not coming out favorably. I needed help so I got on the chat line with KIMI from Dsers and from there she helped me get my account back to the proper setup needed and answered most of my ion Questions in and around the Dsers and Aliexpress. I had one other experience on this help chat line and found no issues with the tech helping me then. I felt that it was a successful encounter then and same with now. I would have liked to have a bit more time today so I could get all of questions answered but it was not in the cards for me. These lines can be a tad bit slow so I thought the connection needed a bit more speed. At the end of the day still questions remain unanswered but I am confident the information I needed will find its way to me.

I received exceptional service from Sandra at DSers today.

I had a fantastic experience with Maria while resolving an issue with my DSers account. She was incredibly patient, knowledgeable, and attentive throughout the entire process. Maria took the time to clearly explain everything and made sure I understood each step. Her friendly attitude and prompt support truly made a difference. Thanks to her help, my problem was resolved quickly and stress-free. She’s a great example of excellent customer service!