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Customer reviews: DSers‑AliExpress Dropshipping

Develop by Shopify

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,397)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Plaid avec Manches

Sep 10, 2025  on Shopify

Merci à Celia du soutien, elle a été très gentille et serviable, elle a réglé mon problème !

Haute Workspace

Sep 10, 2025  on Shopify

Stylebar

Sep 10, 2025  on Shopify

Zico is very good employee he help me a lot!

Avorello

Sep 10, 2025  on Shopify

#Sandy thanks for your professional guidance

ART Bekro

Sep 10, 2025  on Shopify

Good app. Good customer service. Aurora was great.

NetShopTotal.com

Sep 09, 2025  on Shopify

Embora demoramos alinhar o que estavamos em questão, como foi ocaso dos outros atendentes, que por sinal encerramos sem resolver, acredito que finalmente resolvemos nesse contato, está de parabéns Kimi! obrigado pelo atendimento, pela pasciência que teve

Tortize Time

Sep 09, 2025  on Shopify

Thanks to Luna my shop issue was solved immediately!!!

ABKA EXPRESS

Sep 09, 2025  on Shopify

Yes Celia, you provided me a very good assistance. I really satisfied.

Blush&Rush

Sep 08, 2025  on Shopify

Zico is the best, helped me a lot!

SleepSyncs

Sep 08, 2025  on Shopify

I had the pleasure of working with Zico from the DSers support team, and I couldn’t be more impressed. Zico was extremely patient, professional, and knowledgeable. They quickly understood my issue, guided me step by step, and made sure everything was resolved smoothly. What stood out most was the clear communication and the extra effort to ensure I felt confident moving forward. It’s rare to find customer support that truly goes above and beyond, but Zico did exactly that. I left the conversation not only with my problem solved but also with a much better understanding of the platform. Huge thanks to Zico and the DSers team for the outstanding service!

La Maison de la Pochette

Sep 08, 2025  on Shopify

Dsres = Parfait, 20/20, MERCI BEAUCOUP pour l'aide en ligne !!!!!!

Pandora Store

Sep 08, 2025  on Shopify

I have a problem on dser for the mapping and Luna is helping me with the situation. She help me check if everything is okay and update me as soon as possible. The response was fast and im so happy about it. Thank you for the assistance!!

The Gift Company

Sep 08, 2025  on Shopify

Amazing customer service by Dsers. Super quick and helpful.

ALTHEA ELISE

Sep 08, 2025  on Shopify

Great service, thanks Chloe!

STARBREW

Sep 08, 2025  on Shopify

KIMI was very patience & helpful to my issues & manage to get it resolved. Thank you! Good job KIMI!

VogueVibesBoutique

Sep 07, 2025  on Shopify

I was having issues with 2 aliexpress accounts an my dsers wasnt working properly and i couldnt place my orders for customers. Rita was the absolute best and got me working again. Thank you so much Rita

VersaaMarket

Sep 07, 2025  on Shopify

Perfect

Dealz Dive Online Store

Sep 07, 2025  on Shopify

i was running ads and got a issue, Isak their customer support advisor helps me in seconds i am really happy he comes in 1 minute and also solves in 1 min . best

Hstrends

Sep 07, 2025  on Shopify

amazing service as always. problem solved.

ShedPoundsPortal

Sep 07, 2025  on Shopify

Your customer assistant Rick is a plus to the team. He was there to see that my issues are resolved and on time. Nice jobs you guys are doing.

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