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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (5,584)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Étoile de bébé

Aug 01, 2025  on Shopify

j'aime beaucoup cette application et je me sens trés à l'aise, dans n'importe quel problème , il sont diponible à tout moment et ils traitent avec gentillesse et professionnalisme. MERCI DSERS

PeakPaws

Jul 31, 2025  on Shopify

The DSers support team, especially Neva, was incredibly fast and helpful! They responded quickly to my request, communicated clearly, and explained everything in a simple and professional way. Neva helped me out with removing an inactive store, and the whole process was smooth and easy thanks to their support. I truly appreciate the excellent service!

Doceli Store

Jul 31, 2025  on Shopify

Sandra foi realmente útil e incrível!

Loud Mama Social Club

Jul 31, 2025  on Shopify

Absolutely wonderful! Sandy was so quick to respond and help me with an issue that I had been attempting to fix myself for 2 days. She provided me with all the instructions I needed to have it fixed in a matter of minutes!

Zeniba Pet Store

Jul 31, 2025  on Shopify

Sandy Most Helpful Person

Fituraa

Jul 30, 2025  on Shopify

Selena was really helpful and awesome!

Mary Luxe Boutique

Jul 29, 2025  on Shopify

The Best Service, The Best App! I’ve been working with them for over 3 months, and I’ve never had any problems! I tried other services before, but they were disappointing. Now, I can finally feel at ease and not worry about errors. The support team is always quick to respond. Thank you, guys!

Pet Shop Lemua

Jul 28, 2025  on Shopify

I reached out the customer service of Dser and I was gratefully surprise with the great help and service from Zico, even though share some extra tips to help me out with my store, Thank you Zico your amazing !!!

GoHappy

Jul 28, 2025  on Shopify

Very good experience thanks to Rita! She answers everything right away and always with a great attitude. Many thanks!

TryggLiv

Jul 28, 2025  on Shopify

Maria was incredibly helpful and professional. She took the time to listen to my issue and resolved it quickly and smoothly. I truly felt cared for and confident thanks to her fast and friendly service. Thank you, Maria!

My Watermelon Mixie

Jul 27, 2025  on Shopify

Rita was an absolute lifesaver today! She quickly helped me map the correct supplier, guided me with patience, and ensured everything was running smoothly. Her expertise and support saved my order and gave me so much relief. Thank you, Rita truly appreciate your help!

SILVORYA

Jul 27, 2025  on Shopify

Danke an Elora, Sie hat mir weitergeholfen, super Support. Sehr kompetent und hilfreich. Vielen Dank.

Exploro

Jul 27, 2025  on Shopify

The support team was very helpful and fast, Teresa solved my issue in less than 10 minutes!

UniversProduits

Jul 26, 2025  on Shopify

super service pour resoudre probleme vitesse de reponse et explication merci beaucoup

Lootquake LLC

Jul 26, 2025  on Shopify

We've been using DSers quite often and we have thousands of products from them. Fiona from DSers Customer Service has been incredibly helpful and quickly pointed us in the right direction when we needed it. Recommended to all merchants

Tailwag

Jul 25, 2025  on Shopify

Had a bit of trouble with my first order and I contacted DSers via messenger. They were absolutely amazing! I could not have gone on without their help. 100% recommend, customer service is great!

OneLoveCanada

Jul 24, 2025  on Shopify

Zico is a Superstar!!!!!!!!!!!!!!!!!!!!!!!!!

ProCycle

Jul 24, 2025  on Shopify

perfect client service

happysha & co

Jul 24, 2025  on Shopify

siempre satisfecha

Zenrovelo

Jul 24, 2025  on Shopify

I had a back end issue with fulfillment and had to reach out to customer support. Rita replied immediately, assessed the situation and solved my issue in minutes

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