Customer reviews: DSers‑AliExpress Dropshipping

<h3>What Merchants Think</h3> <p>Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support, noted for responsiveness and professionalism</li> <li>User-friendly interface that simplifies product importation and order management</li> <li>Effective live chat feature for real-time assistance</li> <li>Efficient order processing and synchronization with platforms like Shopify</li> <li>Reliable assistance for resolving technical issues and inquiries</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional difficulty in communication leading to unresolved queries</li> <li>Some users find the app's usability initially challenging</li> </ul> <h3>Final Thoughts</h3> <p>The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.</p>

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Reviews (31,988)

Overall rating

5

6,643
4

62
3

8
2

1
1

26

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Digital Dream Depot

Oct 28, 2024 on Shopify

ALL OF MY ITEMS ARE SHOWING UP AS SOLD OUT ALREADY. PLEASE HELP ME FIX THIS INVENTORY ISSUE

chosly

Oct 28, 2024 on Shopify

Premium Parts

Oct 25, 2024 on Shopify

chrissy gave me a informative data.I recommend her and appriate her

Candeluna

Oct 23, 2024 on Shopify

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Vibe HRS

Sep 28, 2024 on Shopify

The app is not extremely complicated to work with however there are things to know and that is where Dsers customer service excels....If you have questions they get answered quickly in live chat sessions. I recommend using this app.

ProducTrends

Sep 23, 2024 on Shopify

The support team is patient and resourceful in helping you get the information you need.

TrendyCase

Sep 18, 2024 on Shopify

I'm appreciate, It's first time to make Aliexpress ,DSers account and i had issues with connecting and requested for help support ,then i received the greet service support to help me with my account.

ELECTRO ONLINE

Sep 08, 2024 on Shopify

I contacted customer service via Messenger. A service representative named Rfimp answered very quickly and solved the problem to my satisfaction

Nifty Techy

Sep 08, 2024 on Shopify

Wendy was a great help. Thank you DSers!

Awesome Finland Shop

Sep 07, 2024 on Shopify

Very good costumer service, i love it. They are so fast, can't believe it. The app interface isn't but she was very helpful. Krystal asked for the review so here it is!

My Store

Sep 06, 2024 on Shopify

Studenttimes Shop

Sep 05, 2024 on Shopify

I contacted dsers for a payment issue and got fast replies

Prime Care Products

Sep 02, 2024 on Shopify

Jesse was a big help. He/she solved my problem very quickly and was very courteous in the process. I appreciate the quick responses.

laurichshop

Sep 02, 2024 on Shopify

Thank you Sherry for your assistant.

Maddy's Shop

Aug 31, 2024 on Shopify

great customer service so far

Clair & Co.

Aug 22, 2024 on Shopify

The app is easy to use for setting up your Shopify store. Support is attentive and friendly.

coolvisual

Aug 21, 2024 on Shopify

nice respose for question and reply fast .

Neck Pain Fix

Aug 19, 2024 on Shopify

Ritta was helpful and pleasant. I do not know if my questions was answered completely. But I got a work around.

My Store

Aug 17, 2024 on Shopify

Good Explaination

FREEDOM47

Aug 08, 2024 on Shopify

Myra was great, quick and responded quickly. as for the app, Its kind of unprofessional to me to have to get help through messenger. although myra ws very helpful.