Customer reviews: Dondy: WhatsApp Marketing+Chat

<h3>What Merchants Think</h3> <p>"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify for enhanced customer communication.</li> <li>Robust automation capabilities for personalized marketing campaigns.</li> <li>Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).</li> <li>User-friendly interface, making it easy for beginners and pros alike to utilize.</li> <li>Effective for abandoned cart recovery, contributing to increased sales and engagement.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with billing or charges after uninstallation reported by a few users.</li> <li>Desire for more advanced features, such as GIF support and segment exclusion in campaigns.</li> <li>Difficulties with tracking due to limitations with non-Shopify checkout integrations.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.</p>

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Reviews (981)

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What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

XDUO STYLE WEAR

Oct 11, 2024 on Shopify

Sounds good

Sare Ceviz

Oct 10, 2024 on Shopify

Very easy to install and use, great features. Works very well, i m glad i found this app in the store.

BalanceLiving

Oct 10, 2024 on Shopify

So far have no issue using this add-ons in my website. Thanks for creating this Or.

Joyas Corazón

Oct 09, 2024 on Shopify

Hasta el momento usando la versión Free, todo Excelente, en un futuro si el negocio avanza vamos por la versión Pro

terazio

Oct 08, 2024 on Shopify

trendhivepk.shop

Oct 05, 2024 on Shopify

i got same as i order

CLT Traders

Oct 05, 2024 on Shopify

Best app for cod

Brothershub

Sep 30, 2024 on Shopify

Shopify offers an intuitive platform for building and managing online stores, with a wide range of customizable templates and powerful e-commerce tools. Its user-friendly interface makes it accessible for beginners while providing scalability for growing businesses.

jamesandstevenmx

Sep 29, 2024 on Shopify

It is a great tool. It has everything I needed for my website. And the customer service is excellent and fast.

Xander

Sep 28, 2024 on Shopify

Muy buena!!

SaveUsFromPlastics

Sep 28, 2024 on Shopify

Easy to add Whatsapp in our web.

Numan Mart

Sep 28, 2024 on Shopify

Mi Car Rental

Sep 27, 2024 on Shopify

App is free to use, with unlimited usage, very fast responding from the customer support, definitely a 5 stars

Finerz

Sep 26, 2024 on Shopify

Very useful app. And totally free. Really appreciate it. Thanks

BetterLife MX

Sep 26, 2024 on Shopify

Great tool!! And fantastic client services. Fakhrul was been incredible. He has been helping to me in all moment.

MobCenter Home

Sep 26, 2024 on Shopify

fast help, great app. I don't need more.. :)

Suzzo Online Store

Sep 26, 2024 on Shopify

Very nice app

Eurotoga di Scalella Mauro

Sep 25, 2024 on Shopify

Tutto ottimo, grazie per il piano gratis. Assistenza velocissima e pronta a risolvere il problema. Questa app è una salvezza per me

Sneeko

Sep 24, 2024 on Shopify

Very useful app

Arena Formentera

Sep 24, 2024 on Shopify

Muy sencillo de instalar y buena atención de Dondy!