Customer reviews: Dondy: WhatsApp Marketing+Chat

<h3>What Merchants Think</h3> <p>"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify for enhanced customer communication.</li> <li>Robust automation capabilities for personalized marketing campaigns.</li> <li>Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).</li> <li>User-friendly interface, making it easy for beginners and pros alike to utilize.</li> <li>Effective for abandoned cart recovery, contributing to increased sales and engagement.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with billing or charges after uninstallation reported by a few users.</li> <li>Desire for more advanced features, such as GIF support and segment exclusion in campaigns.</li> <li>Difficulties with tracking due to limitations with non-Shopify checkout integrations.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.</p>

View info

Reviews (981)

Overall rating

4.9

5

257
4

13
3

1
2

3
1

4

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

YasmeBeauty

Oct 28, 2024 on Shopify

Good experience with dondy

Qomprando.store

Oct 25, 2024 on Shopify

Thanks to dondy, works very good and already finished to install in my store. Allright.

Moj Trendz

Oct 25, 2024 on Shopify

This app is working 100% for clients from all our the world its whtsapp button is working so good.

Daily Deals

Oct 25, 2024 on Shopify

Very help full.

PARTOUT

Oct 24, 2024 on Shopify

great soport!

22twelve

Oct 24, 2024 on Shopify

It is great and hassle free

Supretee

Oct 23, 2024 on Shopify

perfect

Breezy Mart

Oct 22, 2024 on Shopify

Best for Shopify & e-commerce brands

My Store

Oct 21, 2024 on Shopify

I recently started using the Dondy WhatsApp app to link my online store, and I couldn't be happier with the results. The setup was incredibly straightforward, and the user-friendly interface made it easy to navigate. Within minutes, I had it connected, allowing my customers to reach out via WhatsApp regarding their orders. This seamless integration has significantly reduced response times and improved customer satisfaction, as inquiries are now managed more efficiently. I've noticed an increase in customer engagement, as the app facilitates immediate support and provides a personal touch that makes interactions feel friendly and direct. Overall,this app has transformed my communication with customers and enhanced the entire ordering process. I highly recommend it to anyone looking to improve their online store's customer service!

new online shopping trends

Oct 19, 2024 on Shopify

The Leather Warehouse

Oct 18, 2024 on Shopify

best customer service I have ever seen. Whenever I have a question or need assistance, they respond within seconds. Whether it's a person or a bot, their replies feel friendly. best WhatsApp marketing app

JUSTYNSTORE

Oct 16, 2024 on Shopify

PERFEITO

La Stupenderia Shop

Oct 15, 2024 on Shopify

Very helpful and kind!

Carmen Calabrese

Oct 15, 2024 on Shopify

Fast, helpful and friendly

ModCart

Oct 14, 2024 on Shopify

Excellent

Dr Suzy

Oct 13, 2024 on Shopify

Great app to get more customers and to ensure their satisfaction.

WilliWatches

Oct 13, 2024 on Shopify

Nice

ClassCarry

Oct 11, 2024 on Shopify

Wish more features were free but still its greattt, love it.

Artsy Store

Oct 11, 2024 on Shopify

This application is truly impressive! It works very smoothly and is incredibly easy to use. The user interface is intuitive, making it simple to connect with customers without any hassle. It has significantly improved my communication and engagement, allowing for faster responses and seamless interaction. Overall, a highly efficient and reliable tool for anyone looking to manage customer relations effectively.

DIVAXL

Oct 11, 2024 on Shopify