Customer reviews: Dondy: WhatsApp Marketing+Chat

<h3>What Merchants Think</h3> <p>"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify for enhanced customer communication.</li> <li>Robust automation capabilities for personalized marketing campaigns.</li> <li>Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).</li> <li>User-friendly interface, making it easy for beginners and pros alike to utilize.</li> <li>Effective for abandoned cart recovery, contributing to increased sales and engagement.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with billing or charges after uninstallation reported by a few users.</li> <li>Desire for more advanced features, such as GIF support and segment exclusion in campaigns.</li> <li>Difficulties with tracking due to limitations with non-Shopify checkout integrations.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.</p>

View info

Reviews (981)

Overall rating

4.9

5

257
4

13
3

1
2

3
1

4

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

Reposteria Baraka

Nov 27, 2024 on Shopify

This app is wonderful and works perfectly well

My Store

Nov 27, 2024 on Shopify

very good app

My Store

Nov 25, 2024 on Shopify

Thank you for sharing this APP, it works great, now I choose the free plan, because my store still under creating, but I have a good feeling about it. maybe someday we will choose premium plan or others, couldnot confirm right now.

Sonic Bliss

Nov 23, 2024 on Shopify

אמילי הלבשה תחתונה - Emelie Lingerie

Nov 21, 2024 on Shopify

Exactly the app I was looking for! First of all the support is amazing, I was guided in zoom meeting on the app and how to set everything with the best practice. And for me as owner of ecommerce store it was exactly what im looking for! Amazing ROAS on my campaings and on automated messages for abandon carts or other segments. This app is exatcly what every store owner needs

IRIS 243

Nov 21, 2024 on Shopify

Je suis très satisfaite de Dondy Je ne savais pas que c’était possible d’intégrer WhatsApp à un store Shopify mais je suis très ravie du résultat puisque les clients peuvent me contacter directement pour se renseigner des formalités

Maison Mineral

Nov 20, 2024 on Shopify

App très utile

Arham Fragrance Studio

Nov 20, 2024 on Shopify

very nice

zontex

Nov 20, 2024 on Shopify

The Frenchie Co

Nov 20, 2024 on Shopify

Works great, and they have incredible customer support. I was looking for a long time for an app like this. I recommend it.

Click Shop Santiago

Nov 18, 2024 on Shopify

Excelente, cumple su función al 100%

Atish e sukhan

Nov 18, 2024 on Shopify

Good

Gadget Keet

Nov 17, 2024 on Shopify

Very Useful & User freindly App i Suggested you to use it......

ZabeZen

Nov 17, 2024 on Shopify

Excellent

Lisstology

Nov 16, 2024 on Shopify

I'm very impressed with this company’s service. Their customer support is excellent always attentive and ready to assist whenever needed. Additionally, the app they offer works flawlessly: it's fast, efficient, and super easy to use. It makes everything much simpler, and I haven’t encountered any issues while using it. I highly recommend their services for the quality and care they put into every detail.

iluminarium

Nov 14, 2024 on Shopify

purchasy

Nov 13, 2024 on Shopify

this is very good and smooth app for shopfiy

HIGH TREND

Nov 12, 2024 on Shopify

It is a great tool. It has everything I needed for my website. And the customer service is fast. I really like this .

Zeposh Online Shop

Nov 12, 2024 on Shopify

The amazing thing is this it's basic features are totally free

Stile Campano

Nov 12, 2024 on Shopify

App numero 1 per chi vuole iniziare il proprio brand e vendere online