Customer reviews: Dondy: WhatsApp Marketing+Chat

<h3>What Merchants Think</h3> <p>"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify for enhanced customer communication.</li> <li>Robust automation capabilities for personalized marketing campaigns.</li> <li>Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).</li> <li>User-friendly interface, making it easy for beginners and pros alike to utilize.</li> <li>Effective for abandoned cart recovery, contributing to increased sales and engagement.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with billing or charges after uninstallation reported by a few users.</li> <li>Desire for more advanced features, such as GIF support and segment exclusion in campaigns.</li> <li>Difficulties with tracking due to limitations with non-Shopify checkout integrations.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.</p>

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Reviews (981)

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What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

vaginismus cure

Jan 29, 2025 on Shopify

They are really helpful and kind, good service, am so happy to use their app

بهارات و عطارة السعيد

Jan 23, 2025 on Shopify

Dondy Team Is such a helpful team, they reply almost instantly and help you in anything comes through your mind about WhatsApp, I really recommend to use their app. must to have among your Shopify apps.

twoplus Fertility SG

Jan 22, 2025 on Shopify

The support you get is really awesome. I had someone patiently help me through a complex set up with Shopify, whatsapp business and klaviyo. Kudos to the team! Great that there is a human point of contact.

Admiration Body Training

Jan 21, 2025 on Shopify

Una delle app più utili per installare messaggistica whatsapp

Yüzükçü

Jan 21, 2025 on Shopify

Perfect.

Flowers.ie

Jan 20, 2025 on Shopify

Amazing technical support service via whatsapp! I have launched our very first Whatsapp campaign successfully for our e-commerce shop. They have helped me set up everything and answer all my questions promptly. Thanks so much, Dondy team!

Bey

Jan 10, 2025 on Shopify

Perfect!

Itagreen

Jan 08, 2025 on Shopify

Dondy provides exceptional service with a seamless, user-friendly app that makes automation a breeze! Whether you're a beginner or a pro, Dondy simplifies the process of creating powerful automations to save time and streamline your workflow. Say goodbye to manual tasks and hello to efficiency with Dondy!

Descubre y compra

Jan 08, 2025 on Shopify

Sencillo e intuitivo

Reminz Store

Jan 07, 2025 on Shopify

great

Brown and Blonde

Jan 07, 2025 on Shopify

Orr nos dió una atención rápida y resolutiva. Volveremos a consultarle a el si nos surge cualquier duda.

Osound

Jan 06, 2025 on Shopify

I’ve been using Dondy: WhatsApp Marketing+Chat for a few weeks now, and I have to say it’s a game-changer for my business. Managing communication on WhatsApp has never been this easy! The app is super intuitive and offers a ton of features that have allowed me to automate a lot of messages, saving me a lot of time. I really love the ability to send personalized messages to each contact and segment my list to reach the right audience. The interface is easy to navigate, and it’s enabled me to run full marketing campaigns directly on WhatsApp without needing complicated tools. Additionally, a feature I find incredibly useful is the ability to send real-time shipping updates. Now I can inform my customers about the status of their orders quickly and professionally, directly via WhatsApp. This has greatly improved the customer experience and reduced the number of inquiries about shipping statuses. If you’re looking for a tool to streamline WhatsApp management for your business, I highly recommend Dondy!

Olive Asia Ltd

Jan 01, 2025 on Shopify

Gorgeous. Very helpful app.

ARAL SHOP CLUB

Dec 31, 2024 on Shopify

Il servizio si supporto, è spettacolare, risposte immediate, con supporto anche con immagini, anche per chi è alle prime armi. Davvero grazie infinite

Balsas Gold

Dec 29, 2024 on Shopify

El servicio de atención a cliente es muy rápido y eficiente, recomendado

UrbanOutfits

Dec 26, 2024 on Shopify

perfect App

Chicy Boutique

Dec 26, 2024 on Shopify

Dondy has transformed my Shopify store with seamless WhatsApp integration, making customer communication faster and more effective. It's easy to set up, with features like abandoned cart recovery that boost engagement and conversions. The responsive support team ensures everything runs smoothly. Highly recommended!

SOL INVICTUS

Dec 23, 2024 on Shopify

I need a help for my whatsapp buttom on my shopify store: their assistance was very fast and effective.

Nirelia

Dec 20, 2024 on Shopify

User friendly application and great customer service team , set up done within few minutes and co operative response

Aeonabaya

Dec 20, 2024 on Shopify

Excellent Support for WhatsApp API Integration I had a great experience working with Dondy to set up the WhatsApp API for my Shopify store. The team was highly professional, responsive, and made the entire process smooth and efficient. They patiently guided me through every step, ensuring the integration was seamless and functional. Thanks to Dondy, I can now provide better customer service and stay connected with my customers more effectively. Highly recommend their services to anyone looking to enhance communication through WhatsApp!