Reviews: Dondy: WhatsApp Marketing+Chat

Customer reviews: Dondy: WhatsApp Marketing+Chat

Reviews (574)

Overall rating

4.7

5

468
4

33
3

6
2

4
1

16

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

Pakistan E store

Mar 24, 2024 on Shopify

That is amazing app with multiple features.

SRC Outdoor Store

Mar 21, 2024 on Shopify

Easy to install app. Needed info to setup is all available thru the FAQs. Good customer service from personnel, very helpful indeed.

Dallorto Ltd

Mar 20, 2024 on Shopify

The app is pretty, works perfectly and the support is very helpful. Strongly recommend!

tee-nation.de

Mar 19, 2024 on Shopify

Great App, very fast set up! it's done in less than 1 minute.

NMNBIO

Feb 28, 2024 on Shopify

The App is a great tool to reach out to your potential customers who have abandoned carts. It is set at a very affordable price and the Dondy support team are also always available to support with any issues (Have experienced none so far) or providing more information about how to maximize the benefits from the App. Totally recommended!

HOME COLLECTION

Jan 30, 2024 on Shopify

Such a Amazing And professional website to grom your business and website and its working Smothly But their service people are very nice So thats why i will give her the 5 STARS

Chaudhary Shop

Jan 12, 2024 on Shopify

Hey I am Naeem from Pakistan . I got amazing experience with this app . I highly recommend to you to use this One more it has free plan which is more better for newbies.

Venice Collections

Dec 29, 2023 on Shopify

This app is awesome! The best app I have tried to use WhatsApp on my e-commerce. Already in the free version, for me who don't have big needs, it is very easy to use and very intuitive and also has the best icon of all. Try it and you will never uninstall it again. I'm using it and always recommend it.