Reviews: Dondy: WhatsApp Marketing+Chat

Customer reviews: Dondy: WhatsApp Marketing+Chat

Reviews (672)

Overall rating

4.7

5

485
4

33
3

6
2

4
1

16

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

GadgetsBySamana

Aug 27, 2024 on Shopify

Very good app

UBUD

Aug 26, 2024 on Shopify

Very easy to use and sync with the store. It does exactly what you want when you're looking to incorporate a WhatsApp button into the store. It's perfect.

NEXORA STORE

Aug 26, 2024 on Shopify

Bhot shandar

TrandBazar

Aug 26, 2024 on Shopify

Good app . Recommend to everyone

Grab4Now

Aug 25, 2024 on Shopify

Great app great work

KalTore.com

Aug 25, 2024 on Shopify

Amazing Recommend for my site

Shopmile

Aug 25, 2024 on Shopify

The app is really good.

kadoonpro

Aug 23, 2024 on Shopify

I have a great experience with this app and the support team is very responsive at any time.

prime phones

Aug 22, 2024 on Shopify

Very good app Easy to use

Amna's Collection

Aug 21, 2024 on Shopify

My Store

Aug 21, 2024 on Shopify

Jamalooke

Aug 21, 2024 on Shopify

As usual, very useful ,very user friendly interface , it helps a lot upscaling our sales funnel. Very pleased

Shumeldi Store

Aug 20, 2024 on Shopify

very nice , highly recommended

AishBak

Aug 20, 2024 on Shopify

I used the app, found it wonderful .... thanks

LOFT

Aug 20, 2024 on Shopify

Bu İyiymiş

Aug 20, 2024 on Shopify

Good app!

TheSkyPack

Aug 20, 2024 on Shopify

That's really great app

My Store

Aug 19, 2024 on Shopify

I've been using the Dondy WhatsApp app for my Shopify store, and it has been a game-changer. The integration was seamless, and it allows me to connect with my customers directly through WhatsApp, which has significantly improved communication and customer satisfaction.

DLVLS

Aug 19, 2024 on Shopify

the best

Dropify

Aug 19, 2024 on Shopify

The best app ever i ve used in my career for whatsapp costumer support with no watermart no nothing all free and fully easy to use and I am gonna give this app a 5 star