Reviews: Dondy: WhatsApp Marketing+Chat

Customer reviews: Dondy: WhatsApp Marketing+Chat

Reviews (574)

Overall rating

4.7

5

468
4

33
3

6
2

4
1

16

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

Pick n Save

Sep 18, 2024 on Shopify

Experience this app things got easy and smooth to happen

EverydayEssentialsStore

Sep 17, 2024 on Shopify

Dondy did a great work and was willing to go beyond his assignment. Good and quick communication. Overall great guy and amazing work

QuickReview

Sep 16, 2024 on Shopify

This wasss sooooo easy to do and it works perfectly

subkush.pk

Sep 16, 2024 on Shopify

Gaming Wala Bhai

Sep 16, 2024 on Shopify

It's so easy to integrate this plugin and for initial startup it's free to use and there pro features are amazing for big and developed startups

Nanka Deals

Sep 16, 2024 on Shopify

This is good to use

Sopas Josefina

Sep 15, 2024 on Shopify

It's fully convenience app

Renovdash

Sep 15, 2024 on Shopify

Good

דיל ישיר

Sep 14, 2024 on Shopify

this app is a must have for any shopify store, the recovery rate is much better than email or sms. the support are very friendly i recommend everyone to try it!

LALA G MIX

Sep 09, 2024 on Shopify

POCAPAY GO

Sep 08, 2024 on Shopify

Awasome app, and the attention is top tier.

MDTHEBRAND

Sep 08, 2024 on Shopify

Very good service! Great app overal. Recommend

Alonty

Sep 08, 2024 on Shopify

Vey well designed app with a lot of features, and very supportive helping team!

Bazar Tropical

Sep 03, 2024 on Shopify

5* support, great automation system. Loved it.

Italian Deli Online

Sep 03, 2024 on Shopify

The Dondy:WhatsApp Marketing + Chat app is great, and the Customer Service is even more impressive. I got helped by Tamir and he was amazing. Loved the experience.

Desirezone.Shop

Sep 01, 2024 on Shopify

Good experience

BrandStoreGrw

Sep 01, 2024 on Shopify

De Amor

Aug 30, 2024 on Shopify

my store

Aug 28, 2024 on Shopify

Best contact app for Shopify users

Mooti Bazaar

Aug 28, 2024 on Shopify

Highly recommend app for Shopify store...