Customer reviews: Dondy: WhatsApp Marketing+Chat

<h3>What Merchants Think</h3> <p>"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify for enhanced customer communication.</li> <li>Robust automation capabilities for personalized marketing campaigns.</li> <li>Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).</li> <li>User-friendly interface, making it easy for beginners and pros alike to utilize.</li> <li>Effective for abandoned cart recovery, contributing to increased sales and engagement.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with billing or charges after uninstallation reported by a few users.</li> <li>Desire for more advanced features, such as GIF support and segment exclusion in campaigns.</li> <li>Difficulties with tracking due to limitations with non-Shopify checkout integrations.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.</p>

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Reviews (981)

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What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

Danny Eliav Jewelry

Feb 23, 2025 on Shopify

Works as advertised. We had a few issues installing the app, but support helped right away, and now we are up and running.

The K Beauty Store

Feb 22, 2025 on Shopify

Excelente aplicación, ayuda mucho a mis clientes a ponerse en contacto con nosotros cuando tienen dudas acerca de los productos. Definitivamente una herramienta necesaria en estos dias

Lucky Me

Feb 22, 2025 on Shopify

great

We are hair

Feb 20, 2025 on Shopify

Best app and best support ! A great thank you !

soleteka

Feb 19, 2025 on Shopify

Amazing, increased my sales significantly

MisionPet sas

Feb 19, 2025 on Shopify

Se encuentran en contastante mejora, tienen buen soporte al cliente

SquareDeals

Feb 17, 2025 on Shopify

This app did just what I wanted. A whatsapp button on website.

Star Neon Lights

Feb 14, 2025 on Shopify

Works as intended.

MIST - הבושם שלך

Feb 13, 2025 on Shopify

Great app! Customer Support is top notch, and the app works perfectly

fireheroic

Feb 13, 2025 on Shopify

This app has really Cool Feature. I love it

The Supplements Factory

Feb 11, 2025 on Shopify

The best out there

Candelinas

Feb 11, 2025 on Shopify

This app is a fantastic tool for working with WhatsApp, enabling us to send automated messages and conduct one-time campaigns effortlessly. The customer support team is incredibly proactive, always going the extra mile to help us enhance our revenue. Thank you so much—keep up the great work!

Doctor Bhargava

Feb 10, 2025 on Shopify

It's a very nice app for any kind of what's app marketing and there are alot options for automation overall this is such a good app.

Harlienz

Feb 10, 2025 on Shopify

Excellent and quick responses & solutions for your concerns! Appreciate the customer service by Fakhrul. On point!

Valuchi

Feb 08, 2025 on Shopify

Lovely app and great support too, highly recommended.

Greendama

Feb 08, 2025 on Shopify

Works very good! efficient support team!

Future Skateboards

Feb 07, 2025 on Shopify

The app works perfectly! We've been using for more than 2 years now, thank you Or and all the team!

sinatiparis

Feb 07, 2025 on Shopify

Un Grand merci à Or et son assistance lors de la configuration de l'application. Service client au top. L'application est génial, cela fait que quelques jours que je l'ai installé et j'ai déjà des résultats probant avec le abandonned cart recovery.

Dely2u

Feb 06, 2025 on Shopify

Funciona muito bem e tem um ótimo atendimento para tirar dúvidas.

Comfortfusse

Feb 02, 2025 on Shopify

A very useful application. Or helped us a lot with the installation of the application and responded very quickly to all our messages. I recommend you to use the application.