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Customer reviews: Dondy: WhatsApp Marketing+Chat

Develop by Dondy

Reviews (574)

Overall rating
4.7

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

  • Seamless integration with Shopify for enhanced customer communication.
  • Robust automation capabilities for personalized marketing campaigns.
  • Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
  • User-friendly interface, making it easy for beginners and pros alike to utilize.
  • Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

  • Issues with billing or charges after uninstallation reported by a few users.
  • Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
  • Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

The Frenchie Co

Nov 20, 2024  on Shopify

Works great, and they have incredible customer support. I was looking for a long time for an app like this. I recommend it.

Click Shop Santiago

Nov 18, 2024  on Shopify

Excelente, cumple su función al 100%

Atish e sukhan

Nov 18, 2024  on Shopify

Good

Gadget Keet

Nov 17, 2024  on Shopify

Very Useful & User freindly App i Suggested you to use it......

ZabeZen

Nov 17, 2024  on Shopify

Excellent

Lisstology

Nov 16, 2024  on Shopify

I'm very impressed with this company’s service. Their customer support is excellent always attentive and ready to assist whenever needed. Additionally, the app they offer works flawlessly: it's fast, efficient, and super easy to use. It makes everything much simpler, and I haven’t encountered any issues while using it. I highly recommend their services for the quality and care they put into every detail.

iluminarium

Nov 14, 2024  on Shopify

purchasy

Nov 13, 2024  on Shopify

this is very good and smooth app for shopfiy

HIGH TREND

Nov 12, 2024  on Shopify

It is a great tool. It has everything I needed for my website. And the customer service is fast. I really like this .

Zeposh Online Shop

Nov 12, 2024  on Shopify

The amazing thing is this it's basic features are totally free

Stile Campano

Nov 12, 2024  on Shopify

App numero 1 per chi vuole iniziare il proprio brand e vendere online

Prestara

Nov 11, 2024  on Shopify

Values Hub

Nov 07, 2024  on Shopify

Amazing app❤️

beautysky

Nov 06, 2024  on Shopify

It's good app.

MountMiller

Nov 06, 2024  on Shopify

Worked very well for us. The support is top notch and very responsive and courtous. Will recommend

Tienda Virtual 21

Nov 05, 2024  on Shopify

Excelente trabajo...muy buena app

REES52

Nov 05, 2024  on Shopify

great service

Vapors Space

Nov 05, 2024  on Shopify

"I highly recommend XYZ Upsell & Cross-Sell for any Shopify store owner looking to boost their sales and offer a more personalized shopping experience. It’s incredibly easy to install, with a user-friendly interface that integrates seamlessly with Shopify. The AI-powered recommendations have already started to increase my average order value, and the customer support is top-notch—they responded to my inquiry within minutes. The app also offers a free trial, so you can try it out with no risk, and the pricing is very reasonable compared to other upselling apps. Plus, it’s fully scalable, so it will grow with your store. If you’re looking to increase conversions and improve customer satisfaction, this is a must-have app!”

Hari Mart

Nov 05, 2024  on Shopify

good app

Aestic shop

Nov 05, 2024  on Shopify

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