Reviews: Dondy: WhatsApp Marketing+Chat

Customer reviews: Dondy: WhatsApp Marketing+Chat

Reviews (672)

Overall rating

4.7

5

485
4

33
3

6
2

4
1

16

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

Olive Asia Ltd

Jan 01, 2025 on Shopify

Gorgeous. Very helpful app.

ARAL SHOP CLUB

Dec 31, 2024 on Shopify

Il servizio si supporto, è spettacolare, risposte immediate, con supporto anche con immagini, anche per chi è alle prime armi. Davvero grazie infinite

Balsas Gold

Dec 29, 2024 on Shopify

El servicio de atención a cliente es muy rápido y eficiente, recomendado

UrbanOutfits

Dec 26, 2024 on Shopify

perfect App

Chicy Boutique

Dec 26, 2024 on Shopify

Dondy has transformed my Shopify store with seamless WhatsApp integration, making customer communication faster and more effective. It's easy to set up, with features like abandoned cart recovery that boost engagement and conversions. The responsive support team ensures everything runs smoothly. Highly recommended!

SOL INVICTUS

Dec 23, 2024 on Shopify

I need a help for my whatsapp buttom on my shopify store: their assistance was very fast and effective.

Nirelia

Dec 20, 2024 on Shopify

User friendly application and great customer service team , set up done within few minutes and co operative response

Aeonabaya

Dec 20, 2024 on Shopify

Excellent Support for WhatsApp API Integration I had a great experience working with Dondy to set up the WhatsApp API for my Shopify store. The team was highly professional, responsive, and made the entire process smooth and efficient. They patiently guided me through every step, ensuring the integration was seamless and functional. Thanks to Dondy, I can now provide better customer service and stay connected with my customers more effectively. Highly recommend their services to anyone looking to enhance communication through WhatsApp!

ZIGA. Tel Aviv

Dec 20, 2024 on Shopify

Over $5,000 in additional income this month with only $150 spend. This application is simply Game changer for my business. And the customer support is always top-notch.

דושה

Dec 17, 2024 on Shopify

מומלץ בחום פשוט אפלקציה נפלאה

TINY HOPES

Dec 13, 2024 on Shopify

BACOMB

Dec 11, 2024 on Shopify

L'assistenza è molto disponibile ed è subito pronta ad aiutarti , poi l'app è molto semplice da usare e veloce senza perderci troppo tempo dietro.

Iz Celestial

Dec 10, 2024 on Shopify

I love this app very helpful in shopify

Shopy Drops

Dec 10, 2024 on Shopify

phone flakes

Dec 10, 2024 on Shopify

AVORA

Dec 09, 2024 on Shopify

Very useful application, easy to install, run and manage. Makes my communication with my website visitors very convenient. Highly recommend! ☕

Kizustore

Dec 08, 2024 on Shopify

Easy and useful! Good app :)

Pak Pick Online

Dec 08, 2024 on Shopify

Very helpful app this app increased my business

Ziba

Dec 06, 2024 on Shopify

Is what I was Looking For

Bruzaa

Dec 03, 2024 on Shopify

Very Best, And Amazing Tool for marketing