Reviews: Dondy: WhatsApp Marketing+Chat

Customer reviews: Dondy: WhatsApp Marketing+Chat

Reviews (981)

Overall rating

4.9

5

257
4

13
3

1
2

3
1

5

What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

prime phones

Aug 22, 2024 on Shopify

Very good app Easy to use

Amna's Collection

Aug 21, 2024 on Shopify

My Store

Aug 21, 2024 on Shopify

Jamalooke

Aug 21, 2024 on Shopify

As usual, very useful ,very user friendly interface , it helps a lot upscaling our sales funnel. Very pleased

Shumeldi Store

Aug 20, 2024 on Shopify

very nice , highly recommended

AishBak

Aug 20, 2024 on Shopify

I used the app, found it wonderful .... thanks

LOFT

Aug 20, 2024 on Shopify

Bu İyiymiş

Aug 20, 2024 on Shopify

Good app!

TheSkyPack

Aug 20, 2024 on Shopify

That's really great app

My Store

Aug 19, 2024 on Shopify

I've been using the Dondy WhatsApp app for my Shopify store, and it has been a game-changer. The integration was seamless, and it allows me to connect with my customers directly through WhatsApp, which has significantly improved communication and customer satisfaction.

DLVLS

Aug 19, 2024 on Shopify

the best

Dropify

Aug 19, 2024 on Shopify

The best app ever i ve used in my career for whatsapp costumer support with no watermart no nothing all free and fully easy to use and I am gonna give this app a 5 star

musclefuel

Aug 15, 2024 on Shopify

Very good application Support advisor is available 24/7 They managed me all sittings by sending me a collaboration request on my shopify store. I recommend them Keep going and thank you so much for all work you done

FUTURESTORE4U.STORE

Aug 14, 2024 on Shopify

Nice work

No War Factory

Aug 13, 2024 on Shopify

A good app for abandoned cart recovery. Whatsapp support is great, Fakhrul was patient and kind and they respond right away.

AVOCADO

Aug 12, 2024 on Shopify

Best app & excellent support.

Twinkle Trolley

Aug 11, 2024 on Shopify

Great Tool, i have just started using it and i find it very convenient to get in touch to my customers right away when they have any questions and while they are making there purchase decision. Thanks

Andaaz Enterprises

Aug 06, 2024 on Shopify

I like it

H&S Outlets

Aug 05, 2024 on Shopify

very good work,I like this tool, so helpful with simple setting up

Pakiza

Aug 05, 2024 on Shopify

Great and good app