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Customer reviews: Disputifier: Smart Chargebacks

Develop by Disputifier

Reviews (59)

Overall rating
4.7

What Merchants Think

The general sentiment among merchants using "Disputifier: Smart Chargebacks" is positive, with many appreciating its efficiency in managing and preventing chargebacks. The app is praised for its customer service, which is often described as responsive and helpful. However, some users have reported concerns regarding billing practices and inadvertent refunds, suggesting a mixed reception overall.

Key Strengths

  • Effective chargeback management and prevention
  • Responsive and helpful customer support
  • Ease of integration and setup
  • Automated alerts and notifications
  • Pay-per-use pricing model

Common Concerns

  • Reports of overbilling and duplicate charges
  • Issues with automatic refunds contributing to customer fraud
  • Concerns over hidden fees and lack of transparency

Final Thoughts

Overall, "Disputifier: Smart Chargebacks" is seen as a valuable tool for merchants seeking to reduce chargebacks and protect their payment processing capabilities. While many users report positive experiences, particularly praising the app's support and features, some have expressed serious concerns over its billing practices. Merchants considering this app should weigh the benefits against the potential billing issues noted by some reviewers.

Vistaro

Mar 06, 2024  on Shopify

if you have a shopify store you need this app it will help you in the long run and help you so much with CHARGEBACKS!!!

Buddha's Flowers

Feb 15, 2024  on Shopify

Fellow merchants, this app is incredibly helpful in resolving issues caused by dishonest customers. The Support Team promptly and effectively addresses your concerns. Paras was particularly helpful and pleasant to work with.

Sterilightzer

Jan 26, 2024  on Shopify

Total game changer. I used to be so stressed because of chargebacks. Now with disputifier I just set and forget. I think it helps a lot psychologically to 'disconnect' from disputes, and to focus only on biz. Great customer service from mr Kumar. 100% recommended.

Arkjunction Official

Dec 19, 2023  on Shopify

I just love your service. They have any response very responsible and they fulfil the promised and helps to save a lot of dispute must recommended.

Phereau

Dec 09, 2023  on Shopify

Hey there! I just had to share my incredible experience with Disputifier. It's like having your best friend constantly by your side, sending you quick updates that keep you in the loop. Their chargeback prevention tools are like an impenetrable fortress, defending your online business with unmatched strength. Thanks to Disputifier's real-time vigilance and personalized alerts, it's become my secret weapon against those pesky revenue hiccups. Say goodbye to chargeback stress – grab Disputifier now, and you'll see your business thriving like never before!

Enhanced Scents

Dec 01, 2023  on Shopify

Best app ever if you need to mitigate chargebacks, fraudulent orders and overall save to save your payment processor from getting banned. Very satisfied.

ClickCompra

Nov 30, 2023  on Shopify

This app is simply the best of all, if you want to prevent chargeback fraud, prevent scams of fake buyers, count on them 100%, also their day to day attention is incredible, always with kindness and a resolution to everything, I am very satisfied and really, I recommend it without a doubt, thanks guys.

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