The general sentiment among merchants using "Disputifier: Smart Chargebacks" is positive, with many appreciating its efficiency in managing and preventing chargebacks. The app is praised for its customer service, which is often described as responsive and helpful. However, some users have reported concerns regarding billing practices and inadvertent refunds, suggesting a mixed reception overall.
Overall, "Disputifier: Smart Chargebacks" is seen as a valuable tool for merchants seeking to reduce chargebacks and protect their payment processing capabilities. While many users report positive experiences, particularly praising the app's support and features, some have expressed serious concerns over its billing practices. Merchants considering this app should weigh the benefits against the potential billing issues noted by some reviewers.