This app is a must have and have helped us combat fraudulent chargebacks. Casey was very helpful and quick in the support chat.

Super helpful. Honestly so worth the peace of mind.

Five stars for Disputifier. Six stars for Mark. These guys are the real deal.

Abigail is the best !

Disputifier is really great. Their support is really fast and very kind and responsive!!

Great for any online business. Chris from support team is very helpful.

Highly recommend for anyone that is looking to mitigate payment holds on high volume shopify stores. Chris is an amazing customer support rep!

Chris has been amazing to work with. Super responsive, clear, and helpful with every step of the setup. He explained everything in detail, answered my questions right away, and made the whole process much easier. I really appreciate the support — great experience overall!

Disputifier has been absolutely amazing to work with! They helped me configure the application step by step and really took the time to explain everything clearly. I’m extremely satisfied with their service – Chris responded almost instantly after my message, which is exactly what you want as an entrepreneur: being able to move fast. All in all, a top company that I can highly recommend!

Great experience!

Disputifier doesn’t just help you win disputes. They take all the stress out of the process. Their team is fast, professional, and genuinely cares about your store’s success. The communication is amazing and they handle everything with precision. Easily one of the best services I’ve ever used for my business.

Solid app that works well. They have great comms and are willing to help. This keeps the chargeback number very low too and is great for a high or low volume store while being cost effective.

Excellent service and support!

I’ve been using Disputifier for a few weeks and the support has been outstanding. Chris guided me through setup, answered questions promptly, and shared tips that streamlined my workflow. Every time I needed help, the team responded quickly with clear, step-by-step solutions. If you want a dispute-management tool backed by genuinely caring, knowledgeable support, Disputifier is the way to go.

Good app and excellent customer service. An error had occurred in the app settings, customer service helped me with this perfectly and fixed it for me nicely, the app itself works very well for preventing chargebacks and keeping your dispute rate low, they are definitely the best out there Thanks for the great service Disputifier!

Since partnering with Disputifier, our chargeback management has gone from a stressful time-sink to a seamless, automated process. One of the standout features for us has been the Chargeback Alerts — these alerts have helped us proactively resolve disputes, before they even escalate into full chargebacks. The result? We’ve saved both time and thousands of dollars in revenue that would’ve otherwise been lost. What truly sets Disputifier apart is their automated chargeback responses. Not only is the system easy to integrate, but it also crafts and submits well-structured, data-driven responses that have significantly improved our win ratio. In fact, our success rate has increased more than we expected. It's like having an expert team handling disputes 24/7, without lifting a finger. Another huge plus: accuracy. The system knows which evidence to pull and when to act. No more missed deadlines, no more manual back-and-forth, no more guesswork. Just clean, reliable results.

To be honest, it's technical to set it up. But I'm 100% sure these guys know what they are doing and they want YOU to get the best possible performance and customer experience possible. I love the shipping notifications that tracks every dispute and informs customers automatically. I think this app is undervalued. The features are insane and they do work. I think the UI/UX can be improved a little more. But the service is INSANE. A few meetings with Chris and his 14+ years experience in ecom and everything was set up and running in 30 min. There are alternatives, but they fancy a beautiful UI/UX, I bet their performance is worse than Disputifier. Install this app, ask Chris to do a setup and you are good to go.

Communication with chris is amazing, apps works completly fine. Nice app recommend

good support