I’ve been using Disputifier for a few weeks and the support has been outstanding. Chris guided me through setup, answered questions promptly, and shared tips that streamlined my workflow. Every time I needed help, the team responded quickly with clear, step-by-step solutions. If you want a dispute-management tool backed by genuinely caring, knowledgeable support, Disputifier is the way to go.

Good app and excellent customer service. An error had occurred in the app settings, customer service helped me with this perfectly and fixed it for me nicely, the app itself works very well for preventing chargebacks and keeping your dispute rate low, they are definitely the best out there Thanks for the great service Disputifier!

Since partnering with Disputifier, our chargeback management has gone from a stressful time-sink to a seamless, automated process. One of the standout features for us has been the Chargeback Alerts — these alerts have helped us proactively resolve disputes, before they even escalate into full chargebacks. The result? We’ve saved both time and thousands of dollars in revenue that would’ve otherwise been lost. What truly sets Disputifier apart is their automated chargeback responses. Not only is the system easy to integrate, but it also crafts and submits well-structured, data-driven responses that have significantly improved our win ratio. In fact, our success rate has increased more than we expected. It's like having an expert team handling disputes 24/7, without lifting a finger. Another huge plus: accuracy. The system knows which evidence to pull and when to act. No more missed deadlines, no more manual back-and-forth, no more guesswork. Just clean, reliable results.

To be honest, it's technical to set it up. But I'm 100% sure these guys know what they are doing and they want YOU to get the best possible performance and customer experience possible. I love the shipping notifications that tracks every dispute and informs customers automatically. I think this app is undervalued. The features are insane and they do work. I think the UI/UX can be improved a little more. But the service is INSANE. A few meetings with Chris and his 14+ years experience in ecom and everything was set up and running in 30 min. There are alternatives, but they fancy a beautiful UI/UX, I bet their performance is worse than Disputifier. Install this app, ask Chris to do a setup and you are good to go.

Communication with chris is amazing, apps works completly fine. Nice app recommend

good support

Disputifier is easily the best company for handling chargebacks and alerts. I’ve used them across a few stores now, and the experience has been excellent. They’re always quick to answer any questions I have and explain things clearly. Super helpful team they've definitely saved our brand a lot of time, stress, and headaches. 100% recommend their services! 10/10 !!!

This app is great, abigail from support is amazing and can help you every step of the way getting integrated! Alerts are a must to protect your payment processing relations

Great customer service and Mark Wagner helped me setting up my account in less than a day

AMAZING service, and the software is excellent!

Amazing service. Helped us get our chargebacks way down and Shopify released a hold that they had on over a quarter million dollars from us. Highly recommend this app. Team is super responsive and easy to work with as well!

The best app for chargebacks 10/10

Awesome support, works really good and has helped a lot with chargebacks so far.. Its only pay per use, so great concept

I have really enjoyed utilizing disputifier - your software is incredible, integration is seamless, and the support team is so helpful and easy to work with. I really appreciate you guys!

Great app. With a great and fast support. Support rep understands the software thoroughly and it shows. Which a lot of times you don't get from other apps. Can recommend.

Great app and support is very on top of things. Automatically refunding alerts makes this app better than a lot of others with similar services!

Ha sido todo un descubrimiento, esta aplicacion puede literalmente salvar tu negocio, cualquier tienda que aspire a llegar a algo debe tener esta aplicacion instalada, de verdad si no la tienes tu negocio corre peligro. Un 10

their staff are so responsive and helpful, app is awesome and easy to use too - the fact that they actually have a responsive and working live chat is a huge plus for me, i love them

Paras was super helpful! Help me set up everything in under 5 minutes. Highly recommend Disputifier!