Do not recommend this app. Did not prevent any chargeback on both stores I am using it. In fact, they charged me for an alert received long after the actual chargeback came through. Furthermore, their support staff is terrible.

I had a very bad experience with this app. After months with no alerts and $0 charges, Disputifier suddenly billed me $799 without my consent, claiming that a price increase they emailed months ago automatically counted as approval. At no point did I accept or reactivate anything. Their support kept insisting that silence equals consent and refused to issue a refund, even though their service had been inactive for months. Be very careful with this app

Highly recommend this. They save your relationship with processors and the owner Mark has been extremely helpful. One of the best apps you can use on the app store.

This app is a must have and have helped us combat fraudulent chargebacks. Casey was very helpful and quick in the support chat.

Highly recommend for anyone that is looking to mitigate payment holds on high volume shopify stores. Chris is an amazing customer support rep!

Chris has been amazing to work with. Super responsive, clear, and helpful with every step of the setup. He explained everything in detail, answered my questions right away, and made the whole process much easier. I really appreciate the support — great experience overall!

I feel like I've given this app a fair shot at this point - it's been a few months. Other than multiple communications asking me to provider collaborator access, despite the fact that I have already done this and it shows this as complete, I've had no support from this app. On the other hand, they have also had a win-rate of 0%, with no real detail what they did or why they lost. Great idea - I hope another app developer picks this up and runs with it. Hopefully this reviews helps save others time with testing this one out. ymmv, but I suggest look elsewhere.

I really do like the app and alot of people are praising it for its quality. their customer service alright, there is one person that is very clean and serious for his job, "Chris" really helped me up setting disputifier up so it can handle all types of chargebacks making it quick and easy to setup... app is really recommended when you work with online payments!!!

Disputifier has been absolutely amazing to work with! They helped me configure the application step by step and really took the time to explain everything clearly. I’m extremely satisfied with their service – Chris responded almost instantly after my message, which is exactly what you want as an entrepreneur: being able to move fast. All in all, a top company that I can highly recommend!

Disputifier doesn’t just help you win disputes. They take all the stress out of the process. Their team is fast, professional, and genuinely cares about your store’s success. The communication is amazing and they handle everything with precision. Easily one of the best services I’ve ever used for my business.