Highly recommend for anyone that is looking to mitigate payment holds on high volume shopify stores. Chris is an amazing customer support rep!

Chris has been amazing to work with. Super responsive, clear, and helpful with every step of the setup. He explained everything in detail, answered my questions right away, and made the whole process much easier. I really appreciate the support — great experience overall!

I feel like I've given this app a fair shot at this point - it's been a few months. Other than multiple communications asking me to provider collaborator access, despite the fact that I have already done this and it shows this as complete, I've had no support from this app. On the other hand, they have also had a win-rate of 0%, with no real detail what they did or why they lost. Great idea - I hope another app developer picks this up and runs with it. Hopefully this reviews helps save others time with testing this one out. ymmv, but I suggest look elsewhere.

I really do like the app and alot of people are praising it for its quality. their customer service alright, there is one person that is very clean and serious for his job, "Chris" really helped me up setting disputifier up so it can handle all types of chargebacks making it quick and easy to setup... app is really recommended when you work with online payments!!!

Disputifier has been absolutely amazing to work with! They helped me configure the application step by step and really took the time to explain everything clearly. I’m extremely satisfied with their service – Chris responded almost instantly after my message, which is exactly what you want as an entrepreneur: being able to move fast. All in all, a top company that I can highly recommend!

Disputifier doesn’t just help you win disputes. They take all the stress out of the process. Their team is fast, professional, and genuinely cares about your store’s success. The communication is amazing and they handle everything with precision. Easily one of the best services I’ve ever used for my business.

Solid app that works well. They have great comms and are willing to help. This keeps the chargeback number very low too and is great for a high or low volume store while being cost effective.

I’ve been using Disputifier for a few weeks and the support has been outstanding. Chris guided me through setup, answered questions promptly, and shared tips that streamlined my workflow. Every time I needed help, the team responded quickly with clear, step-by-step solutions. If you want a dispute-management tool backed by genuinely caring, knowledgeable support, Disputifier is the way to go.

Good app and excellent customer service. An error had occurred in the app settings, customer service helped me with this perfectly and fixed it for me nicely, the app itself works very well for preventing chargebacks and keeping your dispute rate low, they are definitely the best out there Thanks for the great service Disputifier!

Since partnering with Disputifier, our chargeback management has gone from a stressful time-sink to a seamless, automated process. One of the standout features for us has been the Chargeback Alerts — these alerts have helped us proactively resolve disputes, before they even escalate into full chargebacks. The result? We’ve saved both time and thousands of dollars in revenue that would’ve otherwise been lost. What truly sets Disputifier apart is their automated chargeback responses. Not only is the system easy to integrate, but it also crafts and submits well-structured, data-driven responses that have significantly improved our win ratio. In fact, our success rate has increased more than we expected. It's like having an expert team handling disputes 24/7, without lifting a finger. Another huge plus: accuracy. The system knows which evidence to pull and when to act. No more missed deadlines, no more manual back-and-forth, no more guesswork. Just clean, reliable results.