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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (713)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Blueberries

Aug 07, 2025  on Shopify

Excellent 27/4 service Rick literally stayed with me for nearly 2h to help out with all questions and set up all for me/Blueberries.dk. Thank you soo much

Cycleways NZ

Aug 05, 2025  on Shopify

Discounty is a great app with good features and some cool new ones coming. Support is good, Pearl was very fast and helpful!

bbmilk.com.br

Aug 05, 2025  on Shopify

very happy with the tool! within minutes i was connected to pearl, who was extremely friendly and helpful, willing to assist me. at first, i thought she was a bot, but then i realized from her kindness that the support was humanized. congratulations!

Easterngiftshop

Aug 04, 2025  on Shopify

Nilou was so very helpful. She made setting up my first discount easy and it turned out great. I think I am gonna love this app!

MOJA

Aug 02, 2025  on Shopify

It's an amazing app! Very user-friendly. Dela was extremely helpful and she made everything easier on me.

Inq

Aug 01, 2025  on Shopify

Nilou was my support specialist and she was AMAZING! I was trying to implement a new discount and we worked together as a team to come with the best solution... she even helped me add a custom coded product badge to promote the sale. If every business could have the same support that I received today from the Discounty team, then the world would be a better place!!

Luna Beam Creations

Jul 31, 2025  on Shopify

Very easy to set up and navigate! Support is also extremely helpful and a real person responds and investigates any problems within minutes. Highly recommend (:

www.mojetrdlo.sk

Jul 30, 2025  on Shopify

I'm very happy with the Discounty app. I used the free version for my first campaign and I have to say – I was pleasantly surprised. Everything worked smoothly, the interface is clean and easy to use. What I appreciate the most is the fast and helpful support – especially Grace, who was incredibly kind, patient, and supportive. I definitely plan to use the app again for my future campaigns. Highly recommended!

Wonderlum

Jul 28, 2025  on Shopify

Applications facile d’utilisation avec un SAV réactif et très professionnel. Un plaisir d'utiliser cette application

4Spray

Jul 25, 2025  on Shopify

The app works smoothly, and the customer support has been outstanding. Special thanks to Miles for his assistance!

42 CAPS

Jul 25, 2025  on Shopify

I highly recommend this app. It works exactly as it should, everything is technically flawless. The support is outstanding and communication is excellent!

Austin Jungle Co.

Jul 24, 2025  on Shopify

Rick and the team over at Discounty are awesome! Customer service is attentive, professional, and very quick to help you out. I tried a handful of discount apps available and this one was by far the best!

Heartland NY

Jul 21, 2025  on Shopify

Try out the free version, and it is very intuitive to use. The quantity sale is easy to setup. Support is on top of it to check my first campain. Excellent service. Rita

Chambriere

Jul 20, 2025  on Shopify

We are using discounty for many sales and it works very well! The customer service is really there to help us fast! Thank you Mason for your help about the countdown timer!

The Vines Supply Co

Jul 20, 2025  on Shopify

First time using the app and was really simple and worked perfectly. Dela even checked in at the start of the first campaign to make sure it had all gone to plan. Great service!

Nutriment

Jul 18, 2025  on Shopify

Set up was super easy - Pearl reached out to test my code as soon as it was created which was a great help! It's too early to see what difference this makes to our store, but great experience so far!

X-ZONE New Zealand

Jul 17, 2025  on Shopify

We've only just installed this app and are getting our heads around it, but Miles has been super helpful in getting us started. A great experience so far!

Marathon Sport

Jul 16, 2025  on Shopify

Great app! Pearl helped me out with POS questions and a SALE badge and was very proactive. Very reliable service!

Tuftinglove

Jul 16, 2025  on Shopify

...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.

Greenwood Nursery

Jul 15, 2025  on Shopify

I couldn’t be more pleased—Dela has been incredibly easy to work with and genuinely helpful. Partnering with her has only reinforced my confidence in choosing to work with Discounty. I’m excited to explore everything the app has to offer and see how it can enhance our workflows. Best regards, Steve Jones Greenwood Nursery Inc.

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