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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (702)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Marathon Sport

Jul 16, 2025  on Shopify

Great app! Pearl helped me out with POS questions and a SALE badge and was very proactive. Very reliable service!

Tuftinglove

Jul 16, 2025  on Shopify

...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.

Greenwood Nursery

Jul 15, 2025  on Shopify

I couldn’t be more pleased—Dela has been incredibly easy to work with and genuinely helpful. Partnering with her has only reinforced my confidence in choosing to work with Discounty. I’m excited to explore everything the app has to offer and see how it can enhance our workflows. Best regards, Steve Jones Greenwood Nursery Inc.

Peterbrooke Chocolatier

Jul 15, 2025  on Shopify

The app is easy to use, quick install, great demos and great chat functionality! I wanted to move the volume discount table, reached out via chat, Stella was great and the task was completed within 5 minutes. Excited to try this app and see the results!!!

MyBat Pro

Jul 09, 2025  on Shopify

Pearl was an absolute lifesaver! She helped me fix several issues on my Shopify store, especially with the CSS and layout problems that were affecting how my site looked to customers. She’s incredibly knowledgeable, patient, and always went the extra mile to make sure everything worked perfectly. What I appreciated most was how clearly she explained each step and stayed with me until everything was resolved — even after multiple tests and adjustments. If you’re looking for someone who truly cares about your success and delivers high-quality work, Pearl is your go-to expert! Highly recommended!

TechnoStore By ADS

Jul 09, 2025  on Shopify

O app ideal para o primeiro passo com campanhas de desconto. Durante a configuração surgiu uma dúvida e o suporte prontamente nos auxiliou

Lydia. (London)

Jul 08, 2025  on Shopify

The team member was super patient and helpful. A very short wait (60 secs) to get a human to replace the bolt! We worked thought some trouble shooting and the conversation was easy to follow. The start up is very restrictive, but a good way to see if it is worth an upgrade

Luminius Wood Watches, Australia

Jul 07, 2025  on Shopify

Excellent customer support by Grace. Was able to fix a difficult technical error on my store and everything is working beautifully. Highly recommended.

慈濟活動報名網

Jul 03, 2025  on Shopify

Discounty is a very updated app to help our sales plan. Especially help center Mr. Rick help me to solving the problem what I am facing. He spent a long time to help me setting up my discount plan. Thanks Rick, good job!

TTOOBOX

Jul 02, 2025  on Shopify

Amazing app and even better support! Discounty has been a game-changer for our store. Setting up tiered discounts and promotions was so easy, and it’s already helping us increase our average order value. The interface is clean and intuitive, even for someone like me who isn’t very technical. What truly sets this app apart, though, is the support. Grace went above and beyond to help me when I ran into a setup issue. She was incredibly patient, responsive, and made sure everything worked perfectly. It’s rare to find such attentive customer service these days. Highly recommend this app if you want to run professional promotions and feel supported along the way!

JRM Pellets

Jul 02, 2025  on Shopify

Thank you very much Rick and Grace for your help :)! I give you guys 5 stars, the app 4 stars because of the fact that it is not possible to show the discounted price of the products instead of the discount. I want to show €350 (original price 360) instead of €10 discount...

THE SECRET LOFT

Jul 02, 2025  on Shopify

Mason really helped me with an unsolvable issue and he find a great workaround to fix it! can't thank him enough

Upper is The Way

Jul 01, 2025  on Shopify

We’ve been using Discounty to manage large promotional campaigns across our entire store, and it has truly exceeded our expectations. The app is incredibly fast and handles bulk discounts seamlessly, even when applying them to hundreds of products at once. This has saved us countless hours of manual work and allowed us to launch sales campaigns much more efficiently. The interface is intuitive and easy to navigate, making it simple to set up complex discount rules without needing any technical expertise. You can clearly see which products are affected, monitor the changes in real time, and adjust or stop campaigns whenever needed. On top of that, the support team behind Discounty is excellent. Whenever we had questions or needed assistance, they were quick to respond and very helpful in providing solutions. It's great to know there’s a reliable team backing up such a solid app. Overall, Discounty has been an invaluable tool for our business. If you're looking for a way to run storewide or targeted discounts with ease and confidence, this app is absolutely worth trying.

BoomLab

Jul 01, 2025  on Shopify

We've been using Discounty for two days now, and it's already proving to be a powerful tool for managing sales. The setup was quick and straightforward. We were able to apply bulk discounts to entire collections in minutes—no coding, no confusion. So far, everything works smoothly, and the scheduling feature is a huge plus. Looking forward to seeing how it performs during larger campaigns. Great app! The support team is also responsive and helpful—quick to answer our questions and provide guidance when needed.

Boo Beauty Bar

Jul 01, 2025  on Shopify

Miles was absolutely wonderful—so kind and helpful! Their customer service is truly excellent. The only thing to note is that since we sell internationally and had fixed prices set for various regions, it became quite complicated to apply discount pricing. I had to manually adjust each region's pricing to non-fixed in order for the discounts to work properly. This app works perfectly if you're selling locally or not using fixed pricing structures. Overall, it’s a great tool with outstanding support.

Fineartcanvas.com

Jul 01, 2025  on Shopify

We’ve tested several bulk discount apps, and Discounty is by far the best solution we’ve found—especially for large catalogs. With over 8 million variants, we needed a fast, reliable app that could handle volume without crashing. Discounty delivered. What truly sets this app apart is the excellent support. Rick was incredibly helpful—he took the time to answer all of my questions over chat, walked me through the setup step-by-step, and even helped us customize the embedded app with their countdown timer. The app is intuitive, fast, and powerful. If you’re looking for a bulk discount solution that actually works at scale, I highly recommend Discounty.

Tricer

Jun 30, 2025  on Shopify

We just installed this today! We haven't officially run any campaigns yet but so far the customer service has been great. Nilou has helped answer all of my questions as we get ready to launch our Fourth of July sale.

Mekibo

Jun 29, 2025  on Shopify

The app is quite intuitive. Took me about 15 mins to get it up and running with a big catalog. Mason from Discounty was also very responsive and helped me with a small hiccup. 10/10 would recommend :).

Lore & Whimsy

Jun 28, 2025  on Shopify

Sam was absolutely amazing! I got help right off the bat, (and she was lovely enough to give me a 40% discount so I could try it!) Top notch customer service! Then when I had trouble getting it to load on my site Grace helped out, and even made it look more sleek! Absolutely wonderful assistance. Can't as for any better!

Loweelo

Jun 28, 2025  on Shopify

Tuve un pequeño problema con la suscripción y el equipo de soporte fue excepcional. Me atendió Miles y fue súper amable, rápido y resolutivo. Me procesaron el reembolso sin complicaciones y todo fue muy claro. La app tiene un diseño intuitivo y un equipo detrás que realmente se preocupa por ayudarte. ¡Gracias por la atención tan profesional y humana!

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