I’ve never experienced customer support this fast and seamless. Even though I just installed the app, the onboarding has already been the best compared to any other Shopify app I’ve used. From the AI bot to the real humans, everything was smooth and incredibly helpful. A special shoutout to Pearl, who personally guided me step by step and set everything up for me. Truly outstanding support — it made getting started effortless!

Perfecto para aplicar descuentos en bulk, flexible y con un equipo de Soporte increíble. Recomendado 100%.

This app is really good for creating bulk discounts. It’s straightforward, flexible, and easy to customise to our needs. The support team deserves special mention, and they quickly address any problems and provide excellent guidance. Overall, a fantastic experience!

I’ve been using Discounty and overall it’s a solid app with some real strengths, but also a few things that don’t quite work for my store. On the positive side, the customer service has been phenomenal — Pearl and Grace were professional, helpful, and quick to assist. The built-in chatbot is excellent as well — knowledgeable, easy to use, and great for quick troubleshooting. Together, they’ve made support one of the strongest parts of this app. The app also uses Shopify’s native UI, which makes it intuitive and easy to navigate, and it gives you the ability to set discounts for individual products, which Shopify doesn’t natively provide. Where things fall short for me is in the limitations. The biggest is the pricing model, which is based on product variants — the more sizes, colors, or product options you add, the higher your monthly cost climbs. For a store that’s constantly adding new products, this just isn’t sustainable. I also ran into problems with discount stacking, since offers created in Discounty don’t automatically block other discounts from being applied. That led to customers combining promotions in ways I didn’t intend, which is a dealbreaker for my setup. On top of that, much of the functionality overlaps with Shopify’s native discount tools, making the app feel somewhat redundant in my case. Overall, I think Discounty has a lot of potential and is backed by a great support team, but the pricing structure and discount stacking limitations make it difficult for me to justify long term. For merchants who need finer control over individual product discounts, this app could be very useful — but for a growing catalog like mine, it isn’t the right fit.

Tolle App, leicht zu bedienen. Bei manchen Features ist sie etwas teurer und buchhalterisch (DE) nicht ganz wie ich es gerne hätte, aber super schneller Support (Stella) und sehr freundlich! Dankeschön!

Esta buena la app en la versión lite. Definitivamente necesitas ayuda para lograr algunas cosas pero su atención es súper eficiente, Mason fue quién me ayudó con varias dudas y a resolver algunos problemas. Espero siga así en un futuro.

I was feeling overwhelmed with the calculation and thought I was doing something wrong. Dela was amazing, extremely patient and supportive. She identified the root cause, guided me through correcting the issue and I learned a lot in the time she spent with me.

Very easy to set up and use. And Miles from support was there to help with any questions from the beginning! Highly recommend!

Very user friendly. Easy to setup, and Miles was very helpful making sure everything was ready to go for our campaign :)

Great discount app! This app offers many different discount options and excellent support from Dela if I need any assistance.

Great app; it was exactly what I needed. I received assistance setting it up from Grace and her customer support was excellent. I totally recommend Discounty!

Active campaign disappeared from shop when I tried to set up a Shopify Discount (Buy 2 Get 1 Free). The Discounty app interferes with the Shopify discount campaign, and the customer only sees the confirmation for the two ordered, not the free pack.

Excellent 27/4 service Rick literally stayed with me for nearly 2h to help out with all questions and set up all for me/Blueberries.dk. Thank you soo much

Discounty is a great app with good features and some cool new ones coming. Support is good, Pearl was very fast and helpful!

very happy with the tool! within minutes i was connected to pearl, who was extremely friendly and helpful, willing to assist me. at first, i thought she was a bot, but then i realized from her kindness that the support was humanized. congratulations!

Nilou was so very helpful. She made setting up my first discount easy and it turned out great. I think I am gonna love this app!

It's an amazing app! Very user-friendly. Dela was extremely helpful and she made everything easier on me.

Nilou was my support specialist and she was AMAZING! I was trying to implement a new discount and we worked together as a team to come with the best solution... she even helped me add a custom coded product badge to promote the sale. If every business could have the same support that I received today from the Discounty team, then the world would be a better place!!

Very easy to set up and navigate! Support is also extremely helpful and a real person responds and investigates any problems within minutes. Highly recommend (:

I'm very happy with the Discounty app. I used the free version for my first campaign and I have to say – I was pleasantly surprised. Everything worked smoothly, the interface is clean and easy to use. What I appreciate the most is the fast and helpful support – especially Grace, who was incredibly kind, patient, and supportive. I definitely plan to use the app again for my future campaigns. Highly recommended!