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Customer reviews: Discounty: Bulk Discount Sales

Develop by Discounty

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (667)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

KOTIJOKI

Jun 26, 2025  on Shopify

The customer support team at Discounty is absolutely brilliant! I had a few setup questions and they responded quickly, clearly, and with genuine care. Highly recommend this app not only for its functionality but also for the top-notch service behind it!

Timeless Boutique

Jun 26, 2025  on Shopify

I had a great experience with Discounty – their customer service is outstanding, especially Rick! He was incredibly helpful, patient, and made sure everything went smoothly. Highly recommend this app!

Lanuya

Jun 25, 2025  on Shopify

I had a great experience with Discounty on Shopify. I want to give a special shoutout to Dela for her fantastic customer support. She was incredibly responsive and resolved my issue very quickly and efficiently. It’s not often you find support this good — thank you, Dela, for making everything so smooth!

aaizél

Jun 23, 2025  on Shopify

Dela was able to answer all my questions and fix everything within minutes. So happy about the quick service, look forward to using Discounty :)

FoodStand

Jun 20, 2025  on Shopify

I've been looking for a quick and seamless way to incorporate a quantity discount mechanism into our site, with a table explaining the discounts on product pages. Discounty was one of the best options i've come across, and Pearl in customer support was amazing at helping with customizations to make it fit right in with the site. Great app so far!

KUROMA Store

Jun 20, 2025  on Shopify

Great app and fantastic support! I’ve been using Discounty to run a 10% store-wide campaign, and everything is working perfectly. The app updates the prices and shows the discount clearly with the original price crossed out — exactly what I needed. Huge thanks to Pearl from the support team! She helped me customize the style to match my store’s look and made the whole process super smooth. Really appreciate the fast and friendly help. Highly recommended!

Starbright Jewellery

Jun 20, 2025  on Shopify

Great so far - and customer service is top notch (thanks, Sam) I'm just trying out the free plan for now, but will definitely consider moving up in the future, if it works well :)

joujoubotanicals.com

Jun 20, 2025  on Shopify

I use it to implement discounts to multiple product on a schedule when we have a sale, works excelent. Also, the support is quick and responsive

The PlantGuy

Jun 19, 2025  on Shopify

Stella hopped on chat right away and helped out and verified all was good with the new discount i had setup. Very happy with the customer service!

Allison Izu

Jun 18, 2025  on Shopify

Grace was so helpful. She helped us get everything set up as soon as we set up our first campaign so there was no need to worry and spend extra time trying to figure things out. We're excited to offer our customers these tiered discounts in such an easy manner.

THRILLOFTHETHRIFT

Jun 18, 2025  on Shopify

So far i have only used this app for the free trial and it has been easy to use. I ran into an issue with a campaign and reached out to the customer service team. Rick helped me sort out the issue immediately. I was impressed with the efficiency. I would recommend

evoa

Jun 17, 2025  on Shopify

Customer support is so prompt and helpful. This app, alongside Miles' help has helped me fix discount issues i've been trying to resolve for a whole week!

Thrive Protein

Jun 15, 2025  on Shopify

Dela was a big help in setting us up with the app. We we're looking for a specific, widget free automatic tiered discount on specific products as she guided us on how to do it. Big help, good support :) Recommend!

DARYA

Jun 12, 2025  on Shopify

What a great service, I contacted them with a problem, they solved it right away and offered more ideas for improvement, very satisfied!!

Provolt NL

Jun 12, 2025  on Shopify

Its a great tool to optimize your webshop! Customerservice is great aswell when you have questions..

Lee

Jun 11, 2025  on Shopify

Pearl is an absolute gem of a person! Kind, sweet and so very helpful - she made customizations to suit my brands needs. So helpful, 5 cheers and 5 stars!

My Store

Jun 09, 2025  on Shopify

Discounty is awesome, but the real MVP is the support team Perl made the setup easy—no back and forth, just straight-up help I highly recommend this app!

Dusty Wattle

Jun 08, 2025  on Shopify

Fantastic App and Excellent Customer Service! I've been really enjoying the app so far! I had a few questions, and Pearl was incredibly helpful and quick to assist. Great experience all around!

GLOW BOOST

Jun 08, 2025  on Shopify

Everything works perfectly! I'm especially impressed with Mason's assistance – his help with creating discounts and refining the design has been outstanding. His attention to detail and proactive support made the whole process smooth and enjoyable. Highly recommended!

Garden In Minutes®

Jun 06, 2025  on Shopify

Excellent customer support! Pearl helped me with the Buy more, Save More formatting and even waited for team approval while staying in chat. Fantastic!

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