Great support! Clear instructions but also the help of Dela was very positive, thanks! This app will help us to give our clients special discounts and promotions.

This app is very easy to use and convenient. I love the assistance from their customer support, Pearl. She is very helpful and put attention to the details. Her recommendation to improve the presentation on how the discount should look like is the best!

Discounty is by far one of the easiest apps I’ve used to set up discounts and sales on my Shopify store. The interface is simple and intuitive, so I was able to create campaigns quickly without any hassle. What really stood out was the amazing support — the team was incredibly generous and supportive when I reached out, they helped instantly. That level of care and consideration really shows how much they value their users. Highly recommended for anyone looking for a stress-free way to run sales and discounts!”

„Ich hatte eine Frage und habe den Support kontaktiert. Dela war unglaublich schnell, freundlich und sehr hilfreich. Meine Anfrage wurde sofort gelöst und ich bin mehr als zufrieden. So ein Service macht den Unterschied – vielen Dank!“

SUCH helpful customer service. Incredible impressed. Helped completely customise our widget within minutes. Highly recommend!

Just wanted to share a quick shoutout... Amazing service from Discounty. We had a small issue with the discount showing on our PDP, so I reached out to support and Sam helped way beyond expectation. Not only did she fix the problem, she even offered ideas for improvements. This is exactly the kind of service every customer hopes for, and thanks to people like Sam, Discounty delivers. Great job! keep it up!

I had a fantastic experience with Discounty! Miles was incredibly helpful and attentive throughout the process. His professionalism and friendly approach really stood out. Highly recommend!

Thank you Miles for the prompt support in resolving the refund issue and for even providing a better option to ease the refund process. Overall, it has been a great experience not only with the app’s features but also with the excellent service from your team.

The app support agent was super helpful in helping me setup my campaigns correctly! They not only made sure my campaigns in the app were setup properly, but help me troubleshoot and correct how I set up my smart tags in Shopify.

I installed the app an hour ago, just before a sales campaign. I got everything I needed. The app is extremely easy to implement and use, and the customer support is really helpful and fast. I recommend!

I was setting up the app on Sunday and got stuck, but the live chat team jumped in right away. Grace was super helpful and even customised the discount display position for me on the spot. Such amazing support — thank you so much, Grace! The app itself is really easy to use too.

The app still needs a bit more development and there are limitations, but the support is fantastic. Thank you Harry

Help was super fast and proactive, they gave suggestions how to make the discount stand out and Pearl was so helpful all throughtout the process. Great experience!

Herzlichen Dank für den äusserst schnellen und kompetenten Support. Ein besonderes Dankeschön an Stella, die das Anliegen prompt und reibungslos gelöst hat.

Apenas la estoy probando pero tiene muchas cosas a favor, es lo que se necesita, muy facil de configurar y lo mejor es su soporte, esa atención al usuario que todos queremos, muy atentos a solucionar e incluso hacer personalizaciones del widget para que vaya más acorde a la tienda, muy agradecido por la atención de Dela, amé su ayuda. Pdta: se que soporte habla en ingles pero Dela me pudo guiar y asesorar en español sin ningun problema , tuvimos una buena comunicación en mi idioma, pocas personas en soporte se preocupan por eso.

I’ve never experienced customer support this fast and seamless. Even though I just installed the app, the onboarding has already been the best compared to any other Shopify app I’ve used. From the AI bot to the real humans, everything was smooth and incredibly helpful. A special shoutout to Pearl, who personally guided me step by step and set everything up for me. Truly outstanding support — it made getting started effortless!

Perfecto para aplicar descuentos en bulk, flexible y con un equipo de Soporte increíble. Recomendado 100%.

This app is really good for creating bulk discounts. It’s straightforward, flexible, and easy to customise to our needs. The support team deserves special mention, and they quickly address any problems and provide excellent guidance. Overall, a fantastic experience!

I’ve been using Discounty and overall it’s a solid app with some real strengths, but also a few things that don’t quite work for my store. On the positive side, the customer service has been phenomenal — Pearl and Grace were professional, helpful, and quick to assist. The built-in chatbot is excellent as well — knowledgeable, easy to use, and great for quick troubleshooting. Together, they’ve made support one of the strongest parts of this app. The app also uses Shopify’s native UI, which makes it intuitive and easy to navigate, and it gives you the ability to set discounts for individual products, which Shopify doesn’t natively provide. Where things fall short for me is in the limitations. The biggest is the pricing model, which is based on product variants — the more sizes, colors, or product options you add, the higher your monthly cost climbs. For a store that’s constantly adding new products, this just isn’t sustainable. I also ran into problems with discount stacking, since offers created in Discounty don’t automatically block other discounts from being applied. That led to customers combining promotions in ways I didn’t intend, which is a dealbreaker for my setup. On top of that, much of the functionality overlaps with Shopify’s native discount tools, making the app feel somewhat redundant in my case. Overall, I think Discounty has a lot of potential and is backed by a great support team, but the pricing structure and discount stacking limitations make it difficult for me to justify long term. For merchants who need finer control over individual product discounts, this app could be very useful — but for a growing catalog like mine, it isn’t the right fit.

Tolle App, leicht zu bedienen. Bei manchen Features ist sie etwas teurer und buchhalterisch (DE) nicht ganz wie ich es gerne hätte, aber super schneller Support (Stella) und sehr freundlich! Dankeschön!