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Customer reviews: Discounty: Bulk Discount Sales

Develop by Shopify

Discounty is a Shopify app designed to help merchants boost sales with bulk discounts and promotions. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your store.

Reviews (865)

Overall rating
4.9

What Merchants Think

"Discounty: Bulk Discount Sales" is highly regarded by merchants for its reliability and ease of use. The app is praised for its ability to handle various discount campaigns efficiently, making it a preferred choice for increasing sales during promotional events like Black Friday. Merchants consistently commend the outstanding customer service team for their quick and professional support, effectively resolving technical issues and providing helpful guidance.

Key Strengths

  • Easy setup and user-friendly interface
  • Flexible discount structures, including tiered and bundle discounts
  • Excellent and responsive customer support
  • Ability to customize discounts and integrate with existing store themes
  • Effective for increasing Average Order Value (AOV)

Common Concerns

  • App can sometimes have compatibility issues with certain website themes
  • Pricing may seem high for some users
  • Lacks features like minimum order quantity enforcement and detailed sales data privacy control

Final Thoughts

Overall, "Discounty: Bulk Discount Sales" receives positive feedback for its performance and extensive features in managing discount campaigns. Its user-friendly nature combined with a stellar customer support team makes it a highly recommended app for merchants looking to boost their sales through effective discount strategies. While there are a few areas for improvement, such as theme compatibility and additional features, the app remains a powerful tool for e-commerce success.

Fairtex Europe

Nov 19, 2025  on Shopify

The app is very easy to use and setting up the discounts is user friendly! If you have any questions the customer service is very quick! Pearl was amazing and so quick to respond! would definitely recommend! Thank you Pearl!

Saxil Cykler

Nov 18, 2025  on Shopify

“Tusind tak for hjælpen, Pearl. Rigtig god og imødekommende service, og mit problem blev hurtigt og effektivt fikset.

DoisDois

Nov 18, 2025  on Shopify

The app does exactly what I needed, including a discount rule based on products from different collections. Support was fast and very helpful — I spoke with Pearl, who solved everything quickly. Highly recommend!

MiKi Jewellery

Nov 18, 2025  on Shopify

The service is outsanding. The team are available for all your needs and customizations. The only reason I am giving it 4 stars is because the App does not allow you to choose which free shipping threshold you want so people can get choose free express if they go over the threshold. Hoping this feature is altered so we can continue to use Discounty in the future.

SDHQ

Nov 18, 2025  on Shopify

Great customer service, app works intuitively. Price jump to the Ultimate plan is a bit steep, but overall a 5 star experience. Shout out to Miles!

Bohn Body Armor

Nov 17, 2025  on Shopify

Horrific!!! I installed it to try it. The app was not compatible with my theme apparently, since it didn't function as it was supposed to or as advertised. I set up one campaign and soon enough disabled it. Was a simple teired discount. I changed nothing else. It was only a 3-day trial, and I missed the window to delete/uninstall before they charged me the $49. Then, because I missed it and thought, "I can't get my money back now, I'll let it sit there and see if I can figure something out in a few days... go back to it later, maybe..." BUT I've just uninstalled it now because it short-circuited the site and allowed for FREE overnight shipping. This error cost me: $238 in 2 days! Not happy!

Big Ass Dog Company

Nov 17, 2025  on Shopify

Stella provided fantastic support! I am new to this app and learning how to implement it and Stella made sure the team took care of my needs. So far, the app seems to work well and as described.

Novalora

Nov 17, 2025  on Shopify

verry bad, changes all prices to a wrong discount. when you delete the discount and unabled the spp it still shows the discount. need to chsnge it manualy

Hawthorn Handmade

Nov 17, 2025  on Shopify

So far so good - using it for a tiered Black Friday discount and Pearl on support was an incredible help getting the widget set up correctly and giving us lots of options for customisation. A few little quirks but overall really happy, and glad Pearl got it looking nice and matching our store.

Vanhess

Nov 15, 2025  on Shopify

I was very satisfied with the service that I received by Cherry today to upgrade my plan. I have got all the information that I need in very professional and timely manner.

Sunbaked Lizard Jewellery & Gifts

Nov 15, 2025  on Shopify

This app is so much better than the built in standard Shopify discounts! And the support is next level - twice I've had questions and Dela has replied instantly, and sorted the issue straight away.

Outboard Parts

Nov 12, 2025  on Shopify

Works great so far and the team were very helpful at getting it up and running the way we wanted to thanks to Pearl

testxtool

Nov 12, 2025  on Shopify

I use Discounty to implement bulk order discounts, it is helpful. ANd Pearl's response was prompt and helpful, proactively resolving my issue!

A Date With Mabel

Nov 11, 2025  on Shopify

I had the best experience with Grace while setting up the Discounty app on my Shopify store! She was incredibly kind, patient, and truly went above and beyond to help me get everything working perfectly and to find the best plan for my business. Her explanations were clear, her energy was so positive, and she made the whole process feel easy and enjoyable. Thank you, Grace, for your amazing support and kindness. You truly made my day!

Glimmer of Luxury

Nov 11, 2025  on Shopify

I had a great experience with Discounty! Grace was super helpful, kind, and professional — she solved my issue quickly and clearly explained everything. Excellent support, highly recommend!

Luna&Ray Studio

Nov 10, 2025  on Shopify

Easy to use and just meet all my requirements. Pearl is very friendly and help my set up a cute sale badge on my theme! How good and thoughtful is that! Thank you Pearl!

Virginia E-Learning&Training

Nov 10, 2025  on Shopify

Amazing Support! Stella is just the best, she was super helpful and the availability of their support is just unbelievable! Highly recommended.

Zero Halliburton

Nov 10, 2025  on Shopify

Their support team resolved my issue promptly and provided a clear, thorough explanation. I really appreciate that they listen to customers like me and keep improving their app!

Matchday Store Costa Rica

Nov 09, 2025  on Shopify

Funciona excelente con todos los productos, la atención al cliente de Pearl fue muy rápida y me ofreció más servicios sin costo que ayudaron a mi tienda a verse mucho mejor.

Nature Footwear Australia

Nov 09, 2025  on Shopify

I have been using this app on a couple of Shopify stores for sometime now and have no complaints. I have run into a glitch issue before publishing which they already had a warning for on that page about automatic collections. I got in touch with them and it was fixed within about 10 minutes. Customer service staff are quick and reliable, shout out to Pearl who has been my main point of contact, always friendly, thorough and helpful.

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