I was initially excited to see that I could sync the app with my Square POS—but that excitement quickly faded. Installing the app was a headache. It didn’t work, and I had to reach out to support via their website. To their credit, they were responsive and got their technical team to fix it, but the issues didn’t stop there. The app itself is incredibly basic. Customization? Non-existent. You can upload a logo, but forget about changing colours or branding it properly. The only way for customers to earn points is by spending—no options to incentivize actions like signing up for a newsletter or following on social media. While the support team is solid, the app just doesn’t justify the €47/month price tag. For what it offers, that’s outrageous.

Awesome app - super easy to use, customer support is amazingly responsive, and it integrates with another POS system used in my store. It's popular enough with my customer base that they actually use the app. Sending emails, texts, and push notifications are also super easy. I also run another online business and use a different app for reviews, but will be switching to Loyalzoo soon.

Been using Loyalzoo for a while now on my POS system and I couldn't be more happy with their service and my customers love the loyalty program. I was so glad to hear that Loyalzoo is available on my Shopify store! I have just added it to Shopify and THANKS to their customer service it was installed and linked to our POS in minutes. Highly recommend Loyalzoo!

Great App and a easy to use. We use across several platforms, several in-store POS systems and on our website. Customers find the app easy to use and sign up and able to track loyalty points with ease. Their customer service goes above and beyond with helping their clients.