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Customer reviews: D: Local Delivery Date, Pickup

Develop by DingDoong

Reviews (166)

Overall rating
4.9

What Merchants Think

The "D: Local Delivery Date, Pickup" app is highly regarded by merchants for its ease of use and excellent customer support. Merchants find it particularly useful for organizing delivery and pickup schedules, which is crucial for businesses like bakeries and floristry. Despite a few criticisms, the app generally receives positive feedback for its clean interface and responsive assistance.

Key Strengths

  • Exceptional customer support, often described as friendly, responsive, and highly competent.
  • Flexible and easy-to-navigate interface ideal for small businesses.
  • Efficient setup and installation process with available customizations.
  • Effective for scheduling deliveries and pickups, fitting the needs of diverse businesses.

Common Concerns

  • Some users found the initial experience slightly overwhelming or lacking in specific features.
  • Limitations in feature offerings compared to other apps used by some reviewers.

Final Thoughts

Overall, the "D: Local Delivery Date, Pickup" app is well-received by merchants for its strong customer support and valuable scheduling capabilities. While a few users note room for improvement in features, the app's ease of use and supportive team make it a recommended choice for merchants needing delivery scheduling solutions.

Frisch Gefischt Onlineshop

Oct 13, 2024  on Shopify

Der Support ist großartig. Immer erreichbar, super effizient und auch in der Lage customized Lösungen anzubieten.

Jubilee's Pot Pies

Aug 25, 2024  on Shopify

UPDATE: Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed. I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now! **Initial Review** Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you kindly!

Pibaz

Aug 21, 2024  on Shopify

Excelente servicio, 100% recomendados, la mejor atención que he podido recibir, completamente satisfecho.

Jubilee's Pot Pies

Jul 31, 2024  on Shopify

Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you DingDoong Team *Joy & Samuel*

East 2 West Supply

Jun 27, 2024  on Shopify

We have a homemade Indian food delivery service in San Jose, CA. The ding doong app is very helpful for us to open the delivery day to our customers as expected by this app. We are very pleased with their quality of product as well as services. The team is very helpful and go above and beyond to fix any app related issues.

Sweeet Tooth

Apr 15, 2024  on Shopify

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3

hieukycakes

Apr 09, 2024  on Shopify

Super excellent customer service who goes out of their way to help and accommodate to the best of their ability! Although my issue wasn't solved, they repeatedly tested it on their end and it was working fine. It must be something wrong with mine, but so long it's working for others then that's all it matters. The team is also so very friendly, kind, and responsive answering all the questions I had. I can see myself using the app on a long term since it offers everything I'm looking for after a long long search. Thank you and keep up an amazing work!

The Village Grocer Club

Feb 28, 2024  on Shopify

Vincent was amazing, for the life of me I couldn’t figure out the API hook up, he patiently walked me through it step by step and resolved my issue! Now I can control my deliveries .. thank you great service

Blossoms

Oct 02, 2023  on Shopify

Amazing App just what we needed for our store, easy to work with the developers and looks great on our site.

ZAZA'S DELI

Sep 18, 2023  on Shopify

Niel was patient with me and guided me through the process to set up the app exactly how we need to use it in our company. Appreciate the clear and quick communication and can recommend this app and team to everyone!

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