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Customer reviews: D: Pickup, Local Delivery Date

Develop by DingDoong

Reviews (210)

Overall rating
4.9

What Merchants Think

The "D: Local Delivery Date, Pickup" app is highly regarded by merchants for its ease of use and excellent customer support. Merchants find it particularly useful for organizing delivery and pickup schedules, which is crucial for businesses like bakeries and floristry. Despite a few criticisms, the app generally receives positive feedback for its clean interface and responsive assistance.

Key Strengths

  • Exceptional customer support, often described as friendly, responsive, and highly competent.
  • Flexible and easy-to-navigate interface ideal for small businesses.
  • Efficient setup and installation process with available customizations.
  • Effective for scheduling deliveries and pickups, fitting the needs of diverse businesses.

Common Concerns

  • Some users found the initial experience slightly overwhelming or lacking in specific features.
  • Limitations in feature offerings compared to other apps used by some reviewers.

Final Thoughts

Overall, the "D: Local Delivery Date, Pickup" app is well-received by merchants for its strong customer support and valuable scheduling capabilities. While a few users note room for improvement in features, the app's ease of use and supportive team make it a recommended choice for merchants needing delivery scheduling solutions.

Jubilee's Pot Pies

Aug 25, 2024  on Shopify

UPDATE: Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed. I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now! **Initial Review** Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you kindly!

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