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Customer reviews: D: Pickup, Local Delivery Date

Develop by DingDoong

Reviews (160)

Overall rating
4.9

What Merchants Think

The "D: Local Delivery Date, Pickup" app is highly regarded by merchants for its ease of use and excellent customer support. Merchants find it particularly useful for organizing delivery and pickup schedules, which is crucial for businesses like bakeries and floristry. Despite a few criticisms, the app generally receives positive feedback for its clean interface and responsive assistance.

Key Strengths

  • Exceptional customer support, often described as friendly, responsive, and highly competent.
  • Flexible and easy-to-navigate interface ideal for small businesses.
  • Efficient setup and installation process with available customizations.
  • Effective for scheduling deliveries and pickups, fitting the needs of diverse businesses.

Common Concerns

  • Some users found the initial experience slightly overwhelming or lacking in specific features.
  • Limitations in feature offerings compared to other apps used by some reviewers.

Final Thoughts

Overall, the "D: Local Delivery Date, Pickup" app is well-received by merchants for its strong customer support and valuable scheduling capabilities. While a few users note room for improvement in features, the app's ease of use and supportive team make it a recommended choice for merchants needing delivery scheduling solutions.

The Sour Crumb

May 21, 2025  on Shopify

DingDoong has been the perfect solution for my small bakery! I have a pretty unique setup with alternating porch pickups and fixed market days, and most other delivery/pickup apps either couldn't support my schedule or made it incredibly confusing to manage. On top of that, other support teams were slow to respond — if they responded at all. DingDoong not only works smoothly with my manual request flow, but their support team was fast, friendly, and went above and beyond to customize the widget to match my brand colors. They were the first team that actually listened and worked with me to make the app feel like part of my storefront, not an afterthought. If you're a small business looking for flexibility and real support, I can’t recommend this app enough. It’s been a game changer for us.

Nutbit Choco

May 21, 2025  on Shopify

This shopify application is a blessing for the stores doing local deliveries. Functionally, this application is a complete package. They have taken care of all sorts of peculiar requirements which a store owner might have. On top of that their support is fantastic. The team helped me with setting up the application, customizing CSS to match my store's theme. I highly recommend this application. Kudos to the team!

Lucy Loves Charlie

May 03, 2025  on Shopify

Ben was very helpfull with sorting out our problems with delivery section. Thanks Ben

Library Angte|紅茶圖書館

Apr 29, 2025  on Shopify

好用的功能,介面清晰,客服的回覆速度也非常快且精準解決問題!

George's Pudding and Pie

Apr 15, 2025  on Shopify

Great customer service when needing help and live chat

MyNata

Apr 11, 2025  on Shopify

Amazing team! The app is both simple and complex as you can define several things, but the support is fantastic. I recommend scheduling a call so they can help with your setup.

Jelly Modern Doughnuts

Apr 03, 2025  on Shopify

Ben was very helpful and resolved all of my issues with great service

Authentic Taste

Mar 31, 2025  on Shopify

Im using this App for Pickup purposes. Its very affordable and offers great features and user support. Feature request are taken very seriously to satisfy the customer. Support is always friendly and very fast. There was no problem that couldnt be solved by the support team. Perfect app for my use case. Recommend

The-Prep-Kitchen-Ottawa

Mar 31, 2025  on Shopify

worth every penny! thank you

ShyDough

Mar 31, 2025  on Shopify

Great service, quick response!

Toi’s Room

Mar 23, 2025  on Shopify

Joyce was awesome!! She helped me with all of my original issue, and was very knowledgable. A raise should be in her future!

Aoyama Flower Market

Mar 05, 2025  on Shopify

They are always friendly and quick to respond. Whenever I have a question, it's definitely more time-saving to ask them rather than searching for the answer myself.

ZOROY

Mar 02, 2025  on Shopify

Good app to try it. works good

First Ocean Foods

Feb 26, 2025  on Shopify

I’ve had a great experience with D: Pickup, Local Delivery Date. It’s been especially useful for my store, as it allows customers to select convenient delivery dates, improving overall satisfaction and streamlining the delivery process. It’s a simple yet effective feature that enhances both the customer experience and my store's efficiency. The customer service from Joy has been very helpful as well.

Samartha Market

Feb 24, 2025  on Shopify

Most importantly - App works as designed. There could be some features that make this app my go to, but those seem like shopify platform restriction. Instructions are very clear with lots of details on documentation. In cases where additional help needed, Support Team (Vincent) was very responsive, helpful and transparent about what can and cannot be done. Very important for us. If the app functionality matches with your requirements this is definitely a great app to consider.

ValentinoCorals

Feb 10, 2025  on Shopify

Love the app! we can schedule the delivery also set a pick location for our customers!

Genie's Bakery

Feb 06, 2025  on Shopify

Localicious

Jan 23, 2025  on Shopify

good assisstance Joy !

Mama’s Desserts

Jan 20, 2025  on Shopify

Very responsive super helpful and friendly support team. I needed some custom coding which was done that day. Highly recommended

Fleur USA

Jan 20, 2025  on Shopify

thank you!

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