very easy to use with great customer service - i recommend! Very helpful, took longer than expected but fixed my issues first time

Really easy to install the app, and get it up and working on my website. I had a slight issue with the placement of one of the widgets but I reached out to the team via the chat. They were super quick to reply and fixed it there and then :)

We’re using the app for both customized delivery and local same-day delivery. The features are excellent, and the interface is easy to use, which makes it even better. What truly impressed me was the live chat customer support. Even though I’m not a native English speaker and had to communicate slowly through a translator, the support team responded quickly, kindly, and provided clear, detailed solutions. Highly recommended!

They're so helpful and will go above and beyond to make sure the app suits your business needs. Couldn't recommend them high enough!

Great app. Team is very helpful it is Saturday night and i though i would have to wait til monday but no! 24/7 support. if you are barely starting i recommend this app. it lets you modify to your likings in detail. if you get stuck on something like i said there is someone to help you right away. highly recommend.

I uninstalled the app after a bug caused all checkouts to be blocked, making my store loose out on hundreds of transactions. Shopify support was able to narrow down the issue pinpointing the app as responsible. Ding Doong support was not able to figure out why this was happening even after more than half a day of looking into it. I deleted the app and my checkout page worked fine again. Only install if you want to miss out on sales.

DingDoong has the most supportive team! I've got a great experience using their service. They know their job well and can answer all the questions promptly. Pickup and delivery methods work smoothly and easy to manage. Highly recommended!

Asked if they had a feature, which they did not, but have already taken actions to add that feature in which would really help our store out. Great experience so far and recommended

The team's exceptional performance ensured the successful development of gregcheesecakery.com, resulting in a website that sets a high standard within the industry.

The app works perfectly for our needs and we have received first class support with a customisation we needed for our business. Happy to recommend.

This app has made a huge difference to how we manage orders. We offer both local delivery and shipping so being able to let customers choose their delivery method and select a date at checkout has been really helpful. The postcode checker is great too with the maps API — it stops people selecting local delivery if they’re not actually in our delivery radius. What I really want to mention though is the support. I’ve used the live chat quite a few times and every single time they’ve been super quick and helpful. They even helped me change the design to better match our website, and even helped me install the maps API. It’s rare to get that kind of service. If you offer local delivery, especially with set delivery zones or date options, I’d definitely recommend this.

Super tevreden met deze app. Heb eerst 3 soortgelijke apps geprobeerd, waar ik niet zo blij mee was. Ik ben blij dat ik uiteindelijk deze app heb gedownload, werkt perfect en goed te customizen. Ook een fijne en snelle service.

Great tool and super helpful support chat! I'm only doing 4 stars instead of 5, because there's no feature to create more than one pickup slot interval. For example, right now you can do 15min slots from 12PM-6PM (random time). But if I wanted to break that window into two, for example 15min slots from 12PM-2PM and then 15min slots from 4PM-6PM, there's no way to do so. There's a custom option where you can choose multiple windows (like 3PM-6PM) but no individual time slots within. Hopefully there will be soon!

Great Customer Service, fast to reply and very helpful in resolving our issues no matter how long it takes. Dealt with Lynn; very professional.

DingDoong has been the perfect solution for my small bakery! I have a pretty unique setup with alternating porch pickups and fixed market days, and most other delivery/pickup apps either couldn't support my schedule or made it incredibly confusing to manage. On top of that, other support teams were slow to respond — if they responded at all. DingDoong not only works smoothly with my manual request flow, but their support team was fast, friendly, and went above and beyond to customize the widget to match my brand colors. They were the first team that actually listened and worked with me to make the app feel like part of my storefront, not an afterthought. If you're a small business looking for flexibility and real support, I can’t recommend this app enough. It’s been a game changer for us.

This shopify application is a blessing for the stores doing local deliveries. Functionally, this application is a complete package. They have taken care of all sorts of peculiar requirements which a store owner might have. On top of that their support is fantastic. The team helped me with setting up the application, customizing CSS to match my store's theme. I highly recommend this application. Kudos to the team!

Amazing team! The app is both simple and complex as you can define several things, but the support is fantastic. I recommend scheduling a call so they can help with your setup.

Im using this App for Pickup purposes. Its very affordable and offers great features and user support. Feature request are taken very seriously to satisfy the customer. Support is always friendly and very fast. There was no problem that couldnt be solved by the support team. Perfect app for my use case. Recommend

Joyce was awesome!! She helped me with all of my original issue, and was very knowledgable. A raise should be in her future!

They are always friendly and quick to respond. Whenever I have a question, it's definitely more time-saving to ask them rather than searching for the answer myself.