Amazing team! The app is both simple and complex as you can define several things, but the support is fantastic. I recommend scheduling a call so they can help with your setup.

Im using this App for Pickup purposes. Its very affordable and offers great features and user support. Feature request are taken very seriously to satisfy the customer. Support is always friendly and very fast. There was no problem that couldnt be solved by the support team. Perfect app for my use case. Recommend

Joyce was awesome!! She helped me with all of my original issue, and was very knowledgable. A raise should be in her future!

They are always friendly and quick to respond. Whenever I have a question, it's definitely more time-saving to ask them rather than searching for the answer myself.

I’ve had a great experience with D: Pickup, Local Delivery Date. It’s been especially useful for my store, as it allows customers to select convenient delivery dates, improving overall satisfaction and streamlining the delivery process. It’s a simple yet effective feature that enhances both the customer experience and my store's efficiency. The customer service from Joy has been very helpful as well.

Most importantly - App works as designed. There could be some features that make this app my go to, but those seem like shopify platform restriction. Instructions are very clear with lots of details on documentation. In cases where additional help needed, Support Team (Vincent) was very responsive, helpful and transparent about what can and cannot be done. Very important for us. If the app functionality matches with your requirements this is definitely a great app to consider.

Very responsive super helpful and friendly support team. I needed some custom coding which was done that day. Highly recommended

Great app to organise and many options for adding very specific days for pickups/shipping etc. Nice options for customisations too. Would recommend to other small bakery businesses

Fuss-free installation process, first time installing a date picker on my site and needed some help with the settings, contacted support and got solutions almost immediately! They were so helpful and kind, I really appreciate this fast customer support and will continue to support this application in future, thank you team!

Vincent with customer chat was awesome! He helped me on Christmas Eve! He was clear, professional, quick to respond, and answered all my questions. 10/10 recommend. I have tried several date/time delivery apps and so far this one has worked the best.

Dingdong truly the best app! It's so easy to use, and the interface is clean and intuitive. When I encountered an issue during installation, their support team went above and beyond to help me out. I didn’t expect such friendly and dedicated support. Once you try it, I’m sure you’ll never want to uninstall it. Highly recommend!

I have only just started using it today, so this is about their online service which was very good - they helped me get it set up and responded quickly to the messages. I'm adding this app to Shopify to allow myself to control delivery times and dates for my floristry business.

Been using for about a week now. Good features based on what our shop needs, compared to all other apps, especially considering that it's free for now. Customer service was super prompt to assist with initial setup and very friendly.

I had an excellent experience working with Dingdoong. Samuel from the help desk was incredibly knowledgeable, patient, listened carefully, asked the right questions, and provided step-by-step assistance. His professionalism and positive attitude turned a potentially frustrating situation into a smooth experience. I highly recommend Dingdoong for outstanding client support!

Der Support ist großartig. Immer erreichbar, super effizient und auch in der Lage customized Lösungen anzubieten.

UPDATE: Though I appreciated the help I received from the DingDoong team, I ended up uninstalling the app 3 days after my initial review, from frustration. The app is unfortunately VERY limited in features, in the simplicity of setting up the pre-order schedule I needed. I am currently using the Bird Pickup and Delivery app and their features are far better; even with the FREE plan! VERY happy now! **Initial Review** Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you kindly!

Excelente servicio, 100% recomendados, la mejor atención que he podido recibir, completamente satisfecho.

Honestly, the app was initially a bit overwhelming for me, considering I am a one-woman-show, who wears many hats in her business, FT job and personal life, however, there was one particular individual who went OVER AND BEYOND, in patiently assisting me after a loooong day, Joy. :) Joy was an absolute pleasure to chat with, and incredibly efficient and knowledgeable! Perfect name for someone who can just so easily give you a warm glimmer of Joy and pleasantness to your day! GOOD customer service is practically non-existent these days, however, I genuinely appreciate this Team and hope they stay consistent in their customer service to us business-owners, etc! Thank you DingDoong Team *Joy & Samuel*

We have a homemade Indian food delivery service in San Jose, CA. The ding doong app is very helpful for us to open the delivery day to our customers as expected by this app. We are very pleased with their quality of product as well as services. The team is very helpful and go above and beyond to fix any app related issues.

I have just got the app for my Bakery business. I had the most extremely helpful assistant Tracy help me out with my issues to get the site ready for customers. Tracy did a great job! <3