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Customer reviews: D: Local Delivery Date Picker

Develop by DingDoong

Reviews (166)

Overall rating
4.9

What Merchants Think

The "D: Local Delivery Date, Pickup" app is highly regarded by merchants for its ease of use and excellent customer support. Merchants find it particularly useful for organizing delivery and pickup schedules, which is crucial for businesses like bakeries and floristry. Despite a few criticisms, the app generally receives positive feedback for its clean interface and responsive assistance.

Key Strengths

  • Exceptional customer support, often described as friendly, responsive, and highly competent.
  • Flexible and easy-to-navigate interface ideal for small businesses.
  • Efficient setup and installation process with available customizations.
  • Effective for scheduling deliveries and pickups, fitting the needs of diverse businesses.

Common Concerns

  • Some users found the initial experience slightly overwhelming or lacking in specific features.
  • Limitations in feature offerings compared to other apps used by some reviewers.

Final Thoughts

Overall, the "D: Local Delivery Date, Pickup" app is well-received by merchants for its strong customer support and valuable scheduling capabilities. While a few users note room for improvement in features, the app's ease of use and supportive team make it a recommended choice for merchants needing delivery scheduling solutions.

London Smoke & Cure

Sep 29, 2025  on Shopify

I did a lot of research into the wide range of date picker app options out there and (after one false start with another app) landed on DingDoong because it does everything we need. It's impressively flexible. Most notably it allows us to carve out all UK postcodes into separate delivery zones so that we can tag orders with the zone, apply different preparation times and present different delivery dates to our customers depending on where they are in the country. Super useful! Their support team are responsive and helpful (and patient!). Strong recommend.

SANTICHEESE

Sep 23, 2025  on Shopify

The technical support is simply 5 stars. Although we haven't installed the app yet, they guided me through the entire testing setup process to make sure it's the solution I need. Without a doubt, the quality of their responses and their speed make a big difference when choosing a new app. Congratulations.

Quinta Saludable

Sep 16, 2025  on Shopify

Muy bueno el servicio en linea, Harper me ayudo mucho. La aplicacion ayuda mucho para que el cliente en forma agil pueda elegir cuando espera recibir el pedido

Food to Enjoy

Sep 11, 2025  on Shopify

they helped me implement into my website, now it works perfectly. this app is everything you could ever need for delivery/pick-up selection.

My Shop

Sep 11, 2025  on Shopify

I have had great success with the support team as I set up this app. Very much appreciate the help and patience!

Frederic Loraschi Chocolate

Sep 07, 2025  on Shopify

Just integrated the app and so far it's been flawless. a special thank you to Tracy. She was very helpful with the process but everything went smoothly.

BakeMeHappy.com.cy

Aug 20, 2025  on Shopify

Fast and helpful support. The team was able to understand my use case quickly and fixed my customizations within an hour.

Boka

Aug 04, 2025  on Shopify

Very good app, and always fast support 24/7 for any questions, really surprising for the price. I definitely recommend this app! Special thanks to Cam from the support team who is always here to help!

O'Neills Flowers

Jul 31, 2025  on Shopify

very easy to use with great customer service - i recommend! Very helpful, took longer than expected but fixed my issues first time

Vanilla Pod Bakery

Jul 19, 2025  on Shopify

Really easy to install the app, and get it up and working on my website. I had a slight issue with the placement of one of the widgets but I reached out to the team via the chat. They were super quick to reply and fixed it there and then :)

Kevin's Choice

Jul 17, 2025  on Shopify

We’re using the app for both customized delivery and local same-day delivery. The features are excellent, and the interface is easy to use, which makes it even better. What truly impressed me was the live chat customer support. Even though I’m not a native English speaker and had to communicate slowly through a translator, the support team responded quickly, kindly, and provided clear, detailed solutions. Highly recommended!

Avenues Cookies

Jul 08, 2025  on Shopify

They're so helpful and will go above and beyond to make sure the app suits your business needs. Couldn't recommend them high enough!

Bella Gourmet Foods

Jul 05, 2025  on Shopify

Great app. Team is very helpful it is Saturday night and i though i would have to wait til monday but no! 24/7 support. if you are barely starting i recommend this app. it lets you modify to your likings in detail. if you get stuck on something like i said there is someone to help you right away. highly recommend.

Lunchbox Cookies

Jul 03, 2025  on Shopify

I uninstalled the app after a bug caused all checkouts to be blocked, making my store loose out on hundreds of transactions. Shopify support was able to narrow down the issue pinpointing the app as responsible. Ding Doong support was not able to figure out why this was happening even after more than half a day of looking into it. I deleted the app and my checkout page worked fine again. Only install if you want to miss out on sales.

Breadventure

Jul 02, 2025  on Shopify

DingDoong has the most supportive team! I've got a great experience using their service. They know their job well and can answer all the questions promptly. Pickup and delivery methods work smoothly and easy to manage. Highly recommended!

Auntie Munaver's Dessert & Savory

Jul 01, 2025  on Shopify

Asked if they had a feature, which they did not, but have already taken actions to add that feature in which would really help our store out. Great experience so far and recommended

Greg’s Cheese Cakery

Jun 27, 2025  on Shopify

The team's exceptional performance ensured the successful development of gregcheesecakery.com, resulting in a website that sets a high standard within the industry.

Bon Fruit

Jun 25, 2025  on Shopify

The app works perfectly for our needs and we have received first class support with a customisation we needed for our business. Happy to recommend.

Wanderlust Balloons

Jun 19, 2025  on Shopify

This app has made a huge difference to how we manage orders. We offer both local delivery and shipping so being able to let customers choose their delivery method and select a date at checkout has been really helpful. The postcode checker is great too with the maps API — it stops people selecting local delivery if they’re not actually in our delivery radius. What I really want to mention though is the support. I’ve used the live chat quite a few times and every single time they’ve been super quick and helpful. They even helped me change the design to better match our website, and even helped me install the maps API. It’s rare to get that kind of service. If you offer local delivery, especially with set delivery zones or date options, I’d definitely recommend this.

Floral Delight

Jun 17, 2025  on Shopify

Super tevreden met deze app. Heb eerst 3 soortgelijke apps geprobeerd, waar ik niet zo blij mee was. Ik ben blij dat ik uiteindelijk deze app heb gedownload, werkt perfect en goed te customizen. Ook een fijne en snelle service.

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