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CXBOX

Develop by Shopify
Free plan available

Rise up sales by cross-selling feature

Personalized recommendations
Sales reports
Marketing insights
Real-time customer data

About CXBOX

Launched Sep 21, 2023

Categories

Built by Shopify

Address

145 Elwood Road, Final Mile, Waipatu, Hastings, BOP, 4172, NZ

Website Support Portal Privacy policy Tutorial FAQ Document
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Description

Users who work on Zendesk can cross-sell using our "Personalized Product Recommendation" function.

Enhance customer support as well as experience with a customer-personalized solution. - Respond and solve tickets easily and faster in Zendesk agent workspace with real-time customer information. - Easily recommend a product to customers with one click. - Reports that show sales data and recommendation performance. - Insight data for your marketing purposes.

Enhance customer support as well as experience with a customer-personalized solution. - Respond and solve tickets easily and faster in Zendesk agent workspace with real-time customer information. - Easily recommend a product to customers with one click. - Reports that show sales data and recommendation performance. - Insight data for your marketing purposes. more
  • Order Information
  • Product Recommendation
  • Admin Console

Pros

  • Enhances customer support and experience with a personalized solution
  • Allows quick response and ticket resolution in Zendesk agent workspace using real-time customer information
  • Enables easy product recommendation with a single click
  • Provides reports that show sales data and recommendation performance
  • Offers insightful data for marketing purposes

Cons

  • The app description mentions some features multiple times, which might be redundant
  • No information provided about integration with other systems apart from Zendesk
  • Reviews and ratings from actual users are not provided, limiting the understanding of real-world usage

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