Shopify Customer touchpoints apps

InCharge Ad Tracking & AI

$29-$249 / Month

7.8

11 Reviews

Multi-Channel AI Ad Tracking & Attribution | Profit & LTV Show more

InCharge Ad Tracking & AI is a cutting-edge app designed to empower e-commerce businesses striving to excel in the post-iOS14 landscape. By leveraging accurate first-party data, InCharge provides store owners with enhanced insights into advertising performance and sales trends. With its advanced tracking capabilities, the app offers a clearer view of customer journeys and reliable attribution metrics, surpassing the accuracy of standard ad platforms. It unifies customer touchpoints across various platforms, enabling businesses to drive impactful customer interactions. The app's Creative Analytics feature quickly aggregates and analyzes thousands of ads, helping businesses spot trends and optimize their marketing strategies. Cross-Platform Insights consolidate data into a comprehensive view, enhancing campaign management. Additionally, the Conversion API supports server-side tracking, ensuring seamless data integration with ad platforms for improved scalability and ad attribution.

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Conversion api

First-party data

Customer journey

Advanced tracking

Creative analytics

Cross-platform insights

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Stackend: Customer Community

$59 / Month

7.8

2 Reviews

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Customer Community, Shoppable Blogs & Rich Customer profiles Show more

Stackend: Customer Community is a cutting-edge app for Shopify stores that enhances the online shopping experience by fostering a sense of community among users. It transforms e-commerce into a collaborative activity with features like customer feeds, comments, and personalized profiles, all seamlessly linked with your store's inventory. In a highly competitive market, Stackend emphasizes the importance of community-building as a core strategy, making customers active participants in your brand's narrative. The app supports a blog shopping feed where products are intertwined with editorial content and storytelling, offering a richer shopping experience. It also includes rich customer profiles that host microshops and personal feeds, enhancing user engagement. By enabling product comments, customers can share insights and help each other find the ideal products, boosting loyalty and fostering a sense of belonging. This community-driven approach not only invigorates your store but also turns your customer base into a powerful brand asset.

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Rich customer profiles

Blog shopping feed

Product comments

Customer community

Community shopping

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Repeat Customer Insights

$59-$249 / Month

7.8

15 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Helium Customer Fields

$12-$60 / Month

7.9

352 Reviews

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Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.

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Integration with shopify

First-party data collection

Drag-and-drop builder

Customer data editing

Automatic customer tagging

Custom field types

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ChatGPT Customer Service

(1.2/5)

3 Reviews

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Customer Intelligence for the Most Customer Centric Brands Show more

ChatGPT Customer Service is a cutting-edge application designed to offer businesses deep insights into customer feedback and reviews. Leveraging the power of AI, this platform enables users to download and analyze customer reviews from popular sources like Amazon and Trustpilot easily. By providing a user-friendly interface, the app makes it simple to uncover valuable trends and insights to understand customer behavior and preferences. This all-in-one helpdesk not just gathers feedback but helps interpret and act on it, effectively streamlining customer support rather than complicating it. With ChatGPT Customer Service, stay ahead of the competition by harnessing the voice of the customer and optimizing your service strategies accordingly. Explore the tool's comprehensive features to enhance your understanding of both your own and your competitor's customer sentiments effortlessly.

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Competitor analysis

Ai review analysis

Download reviews

Customer trend insights

Voice of customer

Streamlined support

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Zon Customer Accounts & Return

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

Customer Accounts Pro

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Collect additional customer fields for New Customer Accounts

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Customer Accounts Concierge

$5-$25 / Month

8.2

206 Reviews

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Boost sales with loyalty, rewards, referrals, wishlist Show more

Customer Accounts Concierge is an innovative app designed to transform a standard client account page into a versatile and interactive customer dashboard. Tailored for B2B and wholesale stores, it enhances user experience by integrating a variety of features such as Loyalty and Rewards programs, Wishlists with back-in-stock notifications, and customizable registration forms. The app also supports social logins through popular platforms like Facebook, Google, and LinkedIn, simplifying the login process for users. With a robust selection of over 26 partner app integrations for CRM tools, it facilitates seamless connections with rewards, subscriptions, and order management systems. Its flexible plugin system allows businesses to pick and pay for only the features they need, offering a cost-effective solution. Packed with functionalities like reorder and cancel order buttons, this app empowers businesses to offer a comprehensive and personalized service that elevates customer satisfaction and engagement.

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Rewards system

Loyalty program

Reorder functionality

Back in stock alerts

Wishlist management

Referral bonuses

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MT: Customer Dashboard Pro

$4-$20 / Month

7.8

41 Reviews

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Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.

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Custom css

Custom fields

Profile management

Order history

Easy reordering

Custom menus

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

7.7

58 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Chatway ‑ Live Chat Support

8.7

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Grapevine Post Purchase Survey

$25 / Month

7.9

159 Reviews

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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

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Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

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Login As Customer ‑ Magefan

$19-$39 / Month

(3.1/5)

6 Reviews

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Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.

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Issue resolution

Customer account access

Multipass login

Order assistance

Password change

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Commentify: Customer Comments

$9.99 / Month

7.8

5 Reviews

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Display customer comments and feedback on blogs and products

Analytics dashboard

Collect reviews

Drag-n-drop editor

Post feedback

Threaded replies

Spam filtering

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Louvor ‑ Customer Testimonials

$5 / Month

7.8

1 Reviews

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Build customer trust with authentic customer testimonials

Multiple display options

Widget personalization

Import testimonials

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SC Customer Tagging

$5.99-$49.99 / Month

7.9

73 Reviews

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Automated customer tags: Segmentation, workflows, email Show more

SC Customer Tagging is an innovative app designed to enhance your customer segmentation strategy through the power of automation. It allows you to apply and remove tags on customer records based on their behaviors, creating dynamic customer segments with multi-condition workflows. With this tool, you can leverage marketing automation to tailor communications, ensuring that interactions are aligned with each shopper's position in the customer lifecycle. The app utilizes your Shopify Email customer list as a central source, using tags to trigger actions across various marketing platforms seamlessly. Additionally, SC Customer Tagging can integrate with thousands of other apps through Zapier, enabling comprehensive and automated workflows. This makes the app an essential tool for any business looking to streamline lifecycle management and enhance marketing efficiency.

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Marketing automation

Customer segmentation

Automated tagging

Multi-condition workflows

Trigger actions

Integrate zapier

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POWR: Customer Comments

$4.49-$89.99 / Month

7.1

131 Reviews

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Build trust with customer comments and feedback on your store.

Email alerts

Customizable layout

Image uploads

Review display

Customer comments

Comment moderation

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Addify ‑ Approve New Customers

$2.99-$5.99 / Month

7.8

4 Reviews

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Manually approve new customer accounts or registrations. Show more

Addify's "Approve New Customers" app provides an essential tool for businesses seeking to build an exclusive, well-curated customer community. This app allows admins to manually review and approve new customer registrations, ensuring that only the desired clientele gains access to your offerings. With the ability to enable validation based on customer tags, it supports the categorization and approval of specific user types, such as B2B clients, wholesalers, and retailers, who may have access to unique products and promotions. By integrating a dropdown in the signup form, users can select the relevant tag or group, streamlining the application process and enhancing user experience. The app also manages customer communication effectively, keeping them informed about their registration status through customizable email notifications. This ensures transparency and convenience for both store administrators and customers.

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Status notifications

Email notifications

Approve customer registrations

Manual review process

Validation via tags

Customizable dropdown

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Tuecus ‑ Customer Account Page

$4.99-$29.99 / Month

(3.2/5)

12 Reviews

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Engage Customers With Attractive Customer Dashboard & Rewards Show more

Tuecus ‑ Customer Account Page is a powerful app designed to enhance customer engagement and boost sales by streamlining the customer account experience. It consolidates essential customer information onto a single platform, making it easy for users to access their order history, manage their wishlist, and reorder their favorite products. The app enhances the shopping experience with features like recent views, top-ordered items, and a comprehensive dashboard that prominently displays these elements to drive repeat purchases and increase store revenue. Customers can engage with the store through customizable profiles, rewards systems, and social sharing options, further deepening their connection with your brand. By presenting a clear and intuitive interface, Tuecus simplifies the shopping process and encourages loyal customer behavior. This comprehensive tool not only facilitates smooth navigation for users but also serves as a strategic asset for businesses looking to optimize their sales channels and customer retention efforts.

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Shopify Customer touchpoints apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

InCharge Ad Tracking & AI

Stackend: Customer Community

Repeat Customer Insights

Aisq: Auto Customer Support

Helium Customer Fields

ChatGPT Customer Service

Zon Customer Accounts & Return

Customer Accounts Pro

Customer Accounts Concierge

MT: Customer Dashboard Pro

Wizybot ‑ AI Chatbot

Chatway ‑ Live Chat Support

Grapevine Post Purchase Survey

Login As Customer ‑ Magefan

Commentify: Customer Comments

Louvor ‑ Customer Testimonials

SC Customer Tagging

POWR: Customer Comments

Addify ‑ Approve New Customers

Tuecus ‑ Customer Account Page