Shopify Customer support automation apps 2025

Verboz AI Sales Booster

$29-$99 / Month

"Boost sales, automate support: AI chatbot for Shopify stores." Show more

Verboz AI Sales Booster is an innovative chatbot designed to enhance your e-commerce experience by boosting sales and streamlining customer support. Integrated seamlessly with your Shopify store, Verboz uses advanced AI to answer customer inquiries, recommend products, and engage with visitors in real time, ultimately improving conversion rates and alleviating your team's workload. The app offers AI-based product recommendations tailored to each customer's preferences, ensuring a personalized shopping experience. Verboz also allows you to customize its tone and greeting messages to align with your brand's voice, further enhancing customer interaction. With Verboz, increase your store's efficiency and create a more interactive and responsive shopping environment, turning visitors into loyal customers efficiently.

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Customizable messages

Shopify integration

Product recommendations

Real-time engagement

Ai chatbot

Automate support

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Replyco ‑ eCommerce Helpdesk

$45-$65 / Month

(3/5)

12 Reviews

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Manage email, social and marketplace customer messaging. Show more

Replyco ‑ eCommerce Helpdesk is an intuitive platform designed to simplify and streamline customer support for online retailers. Tailored specifically for eCommerce businesses, it centralizes all customer inquiries from various marketplaces and communication channels into a single, easy-to-navigate dashboard. This comprehensive system helps businesses manage and respond to customer queries swiftly, enhancing customer satisfaction and loyalty. With features like automated responses, customizable templates, and advanced reporting, Replyco empowers support teams to optimize their workflows and performance. The app's seamless integration with major eCommerce platforms ensures that all order-related information is readily accessible, reducing response times and improving accuracy. By unifying customer communication and leveraging automation, Replyco enables businesses to focus on scaling their operations while maintaining exceptional service standards.

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Marketplace integration

Multi-channel support

Automated workflows

Quick responses

Analytics reports

Team collaboration

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EmbedAI Live Chat & AI Chatbot

$19-$99 / Month

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Custom ChatGPT for your store to automate customer support Show more

EmbedAI Live Chat & AI Chatbot is an innovative tool designed to supercharge your Shopify store with an intelligent AI chatbot powered by ChatGPT. This app allows you to train your chatbot using a diverse range of sources, including files, websites, and even YouTube, ensuring that it is well-equipped to handle a variety of customer inquiries. One of the standout features of EmbedAI is its customization options, enabling you to tailor the chatbot's appearance with custom logos, colors, and styling, ensuring seamless integration with your store's branding. Whether you're a small business owner or a customer service manager, EmbedAI aims to revolutionize how you interact with data and customers by offering a streamlined, automatic solution to answer customer questions. Enhance your productivity and customer experience with the app's live chat functionality, which lets you proactively solve problems and increase sales. With just a few easy steps, you can add EmbedAI to your Shopify store and start experiencing the benefits of a smarter, more efficient customer interaction tool.

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Customizable appearance

Easy installation

Live chat

Chatgpt integration

Ai chatbot

File training

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Yep: AI Chatbot for Sales

$19-$199 / Month

9.1

1 Reviews

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"Boost sales with 24/7 AI chatbot: multilingual, automated, insightful." Show more

Yep: AI Chatbot & FAQ is a powerful tool designed to enhance your e-commerce experience by transforming casual browsers into loyal buyers. The app intelligently answers customer inquiries and recommends products, leveraging its capability to communicate in over 80 languages to ensure global reach. It automates tasks like order tracking and promo code distribution, providing round-the-clock customer support without the need for constant human intervention. YepAI's WhatsApp integration ensures seamless communication, allowing for an effortless transition between AI chatbots and human agents when a personal touch is required. The app draws on your product data and FAQ to deliver consistent, on-brand responses, enhancing both the quality and accuracy of customer interactions. An analytics dashboard further empowers businesses by offering valuable insights into customer behavior, enabling more strategic decision-making. With YepAI, elevate your customer service and engagement to a new level of efficiency and personalization.

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Multilingual support

Ai product recommendations

Order tracking automation

Whatsapp integration

Analytics dashboard

On-brand answers

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WonderChat: AI Support Chatbot

$99.99-$499.99 / Month

8.2

2 Reviews

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Easily automate customer support for your store with AI Show more

The Wonderchat app is a powerful tool designed for merchants seeking to enhance their Shopify stores with advanced chatbot capabilities. With this app, store owners can seamlessly integrate their Shopify platform with Wonderchat chatbots, enabling them to access real-time product and order information instantly. This integration not only streamlines customer interactions by providing detailed responses to product inquiries but also empowers chatbots to inform customers about ongoing promotions, boosting engagement. By delivering up-to-date information, the app enhances the overall shopping experience, making it more personalized and efficient. In addition, Wonderchat simplifies the management of customer queries, allowing merchants to focus on other critical aspects of their business. Overall, the Wonderchat app is an essential tool for any Shopify merchant looking to leverage chatbots for improving customer service and sales conversions.

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Product information retrieval

Order information access

Promotion notifications

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Cheerlink AI Chatbot and Email

$26-$132 / Month

7.1

7 Reviews

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All-in-one widget with chat, sales pop, bot, video, and more Show more

Cheerlink AI Chatbot and Email is a dynamic marketing and customer service platform designed to boost merchant revenues by enhancing customer interactions. With an intuitive AI chatbot, businesses can provide automated support, ensuring a seamless, satisfactory live chat experience that increases the likelihood of purchases. The platform also empowers merchants to craft visually appealing marketing emails, enhancing communication with customers. Cheerlink’s features include omnichannel marketing campaigns and the ability to send product recommendations, orders, and coupons directly within chat. The AI chat copilot, sales pop, and order lookup tools work together to optimize sales opportunities. Additionally, Cheerlink offers a customizable widget that is built for speed and high performance, making it a comprehensive solution for engaging and converting customers efficiently.

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Product recommendations

Email marketing

Customizable widget

Order lookup

Ai chatbot

Omnichannel campaigns

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Repli Desk

$40-$250 / Month

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Streamline support: manage messages and tickets in one dashboard. Show more

Repli Desk is an innovative helpdesk application created to revolutionize customer support management. It integrates multiple communication channels—such as email, Facebook, Instagram (including comments), and live chat—into a single, convenient dashboard. With features like ticket management, automations, and detailed reporting on metrics like response times and customer satisfaction scores (CSAT), it empowers support teams to operate more efficiently. Users can benefit from intuitive ticket tagging and templated responses, enabling quicker turnarounds and consistent support. The included chat widget facilitates real-time engagement with customers, enhancing service quality and customer experience. Simplify your customer support with the all-in-one capabilities of Repli Desk today!

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Automations

Advanced reporting

Ticket management

Chat widget

Ticket tagging

Templated responses

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monoloq - Your ChatGPT Chatbot

$59.95 / Month

8.2

1 Reviews

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Swiss Made AI Chatbot and Sales Assistant for your shoppers Show more

Monoloq is an innovative chatbot for Shopify stores, designed to enhance customer engagement and boost conversion rates by providing a personalized shopping experience. By integrating advanced AI, Monoloq acts as a sales assistant that interacts seamlessly with customers, guiding them to the perfect products while answering queries and offering customized suggestions based on individual preferences and previous interactions. This chatbot fully automates customer support, FAQs, and order tracking, proving to be an efficient solution for enhancing customer satisfaction without extra manual efforts. Monoloq supports over 50 languages, ensuring a global reach, and is powered by ChatGPT for advanced conversational capabilities. With a straightforward setup process that requires just a few clicks, Monoloq is an essential tool for any Shopify store looking to thrive in the modern era of digital shopping. Install Monoloq now and experience the transformation in your store's conversion potential.

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Multilingual support

Easy setup

Order tracking

Product suggestions

Ai sales assistant

Automate support

Install App

Agentforce

7.3

1 Reviews

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AI and automation platform for enhancing customer support and sales operations. Show more

Agentforce is an innovative platform soon to be launched by Salesforce, focusing on the integration of AI-driven autonomous agents into customer support and sales processes. As part of the broader Einstein 1 vision, Agentforce aims to revolutionize business operations by utilizing AI and automation. Key features include the Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, which support sales teams by autonomously managing leads, responding to inquiries, and simulating buyer interactions to improve negotiation skills. Additionally, the platform offers the Einstein Service Agent, designed to enhance customer support through a seamless blend of digital and human-assisted interactions for quick case resolution. With Agentforce, businesses can expect to boost sales efficiency, improve customer satisfaction, and streamline support processes, driving overall operational success.

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Ai-driven agents

Autonomous lead handling

Intelligent customer support

Negotiation skill simulation

Digital-human interaction

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Auralis AI

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Customer Support Automation Show more

Auralis AI revolutionizes customer support by leveraging artificial intelligence to automate routine tasks, ensuring a consistently high-quality experience for users. This innovative platform operates around the clock, providing multilingual assistance that caters to a global customer base, effectively breaking down language barriers. By seamlessly integrating with existing CRM systems, Auralis AI offers a smooth transition and enhances existing workflows without requiring major overhauls. Its intelligent algorithms and data-driven insights help businesses understand customer needs in real time, leading to more personalized and efficient service. With Auralis AI, companies can significantly reduce response times and operational costs while maintaining a strong focus on customer satisfaction and engagement.

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Multilingual support

Crm integration

24/7 service

Ai-driven automation

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TalkStack AI

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AI-powered voice and text assistant platform for sales and customer support automation Show more

TalkStack AI is a cutting-edge platform designed to revolutionize the way businesses handle customer support, sales, and operational tasks by leveraging AI-powered voice and text agents. This innovative app offers hyper-realistic AI interactions that seamlessly simulate human conversations, ensuring a natural and efficient user experience. It is equipped to manage multiple languages, making it a versatile tool for global enterprises looking to enhance their customer engagement. Additionally, TalkStack AI can be tailored to meet unique business contexts, allowing for personalized interactions that resonate with specific industry needs. With a strong emphasis on security, the platform incorporates enterprise-grade measures to protect sensitive data and maintain user privacy. Overall, TalkStack AI stands out as a robust solution that brings efficiency and sophistication to customer interaction and operations.

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Multi-language support

Enterprise-grade security

Ai voice assistant

Text automation

Business context adaptation

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8

9 Reviews

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Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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POWR: Customer Support Request

$9.99-$89.99 / Month

3 Reviews

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Simplify your customer support & customer service inquiries Show more

POWR: Customer Support Request is a streamlined solution designed to simplify the way businesses handle customer service inquiries. By eliminating the complexities and costs associated with traditional helpdesk software, this app offers an accessible alternative for businesses seeking to enhance customer retention through exceptional service. Even if you’re using platforms like Zendesk or Salesforce, POWR seamlessly integrates to ensure your support system remains cohesive and efficient. With features such as instant submission alerts, custom auto-responder emails, and a centralized dashboard, managing support requests becomes a breeze. The app also allows for advanced customization, including the use of conditional logic to appropriately segment customers and tailor the support request flow. POWR empowers businesses to focus on building strong customer relationships without getting bogged down by technical barriers.

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Conditional logic

Centralized dashboard

Crm integration

Instant alerts

Custom auto-responder

Advanced controls

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Mava

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Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.

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Integrated inbox

Ai bot responses

No-code chatbot

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Hippo: Support and Marketing

$49-$649 / Month

(1/5)

1 Reviews

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WhatsApp, Email & SMS: Omnichannel Marketing Automation Show more

Hippo: Support and Marketing is an all-in-one platform designed to streamline your customer interactions and marketing strategies. It integrates chat support and marketing automation, featuring capabilities like chatbot integration and email and WhatsApp marketing with robust analytics. Through its chat interface, businesses can engage with customers in real-time, enhancing customer support and satisfaction. On the marketing side, Hippo offers tools to create and manage campaigns, allowing for the segmentation and targeting of audiences to optimize reach and effectiveness. The platform’s RFM Matrix helps identify user behaviors by analyzing their recency, frequency, and monetary engagement, enabling more personalized marketing strategies. Additionally, Hippo supports the creation of dynamic audience segments tailored to specific needs, ensuring messages are relevant and impactful. With features like a free WhatsApp chat widget and omnichannel campaign capabilities, Hippo provides comprehensive solutions to both small and large businesses looking to improve customer engagement and boost marketing performance.

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Whatsapp marketing

Campaign management

Email marketing

Performance tracking

Audience segmentation

Real-time chat

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bitCRM WA Marketing Automation

$9-$99 / Month

(2.4/5)

4 Reviews

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WhatsApp Automation & Broadcast with your own number Show more

With bitCRM's WhatsApp Abandoned Cart app, transform your messaging into a robust sales and marketing tool designed with ease-of-use in mind. This no-code platform enables marketing teams to automate crucial customer interactions, such as recovering abandoned carts, confirming orders, and conducting personalized marketing campaigns. Integrate seamlessly with Shopify and other platforms to leverage data like web activity, tags, catalogs, and coupon codes. Instantly set up the app and start improving your sales metrics and customer engagement with minimal effort. Utilize AI-driven segmentation and targeting with comprehensive historical and real-time data for more effective outreach. Enhance customer relationships by automating requests for product reviews and updates via WhatsApp. Reclaim lost sales and streamline your marketing processes with bitCRM.

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Abandoned cart recovery

Personalized marketing

Instant setup

Data integration

Whatsapp automation

Order confirmations

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Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

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Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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Octocom AI Support

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AI-driven customer support for seamless BigCommerce integration and enhanced efficiency. Show more

Octocom AI Support is a cutting-edge customer service solution tailored for BigCommerce stores, expertly integrating with your existing systems to offer a seamless experience. This AI-powered application keeps your product catalog, orders, and customer interactions updated in real-time, ensuring efficient management of your store. Designed to handle 90% of customer inquiries, including order tracking, returns, and product recommendations, Octocom engages users with intelligent, human-like conversations that reflect your brand's unique voice. For complex issues that require personal attention, Octocom provides your team with full context for a smooth and efficient escalation process. Operating 24/7, it offers omnichannel support across popular platforms like WhatsApp, Messenger, and Instagram, significantly reducing operational costs while boosting efficiency. By enhancing customer satisfaction, Octocom not only improves service quality but also drives higher conversion rates and increased order values.

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Real-time updates

Seamless integration

Omnichannel support

Ai-driven support

Intelligent conversations

Efficient handoffs

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ShopJets Customer Support App

$19 / Month

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A simple and effective customer support helpdesk software Show more

The SJ Customer Support App is a transformative solution for e-commerce merchants, streamlining all customer communications into a single, easily managed inbox. Its seamless integration with Shopify simplifies operations and enhances the user experience by reducing the clutter of fragmented tools. The app's powerful automation features help overcome repetitive tasks, boosting efficiency and productivity while minimizing the risk of missed messages. With pre-written canned responses, agents can ensure quick and consistent interactions, enhancing overall customer satisfaction. Team collaboration tools further enable internal communication and task management, fostering a cohesive support environment. For any growing e-commerce business, SJ Customer Support App is an indispensable tool for delivering high-quality, consistent customer service effortlessly.

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Task automation

Team collaboration

Canned responses

Unified inbox

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Shopify Customer support automation apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 8 Apps

Verboz AI Sales Booster

Replyco ‑ eCommerce Helpdesk

EmbedAI Live Chat & AI Chatbot

Yep: AI Chatbot for Sales

WonderChat: AI Support Chatbot

Cheerlink AI Chatbot and Email

Repli Desk

monoloq - Your ChatGPT Chatbot

Agentforce

Auralis AI

TalkStack AI

Webkul Helpdesk Support‑UVdesk

Aisq: Auto Customer Support

POWR: Customer Support Request

Mava

Hippo: Support and Marketing

bitCRM WA Marketing Automation

Aide AI Support Automation

Octocom AI Support

ShopJets Customer Support App