Shopify Customer retention apps 2026

Loop Returns & Exchanges

$155-$340 / Month

7.7

391 Reviews

Manage returns, exchanges, return labels, store credit & more! Show more

Loop Returns & Exchanges is an innovative app designed to enhance the returns process for retailers, ensuring each return contributes positively to customer lifetime value. This automated platform transforms the typical returns experience into an opportunity for increased sales, offering a seamless shopping journey amid returns. Trusted by over 3,500 brands such as Princess Polly, Allbirds, and Marine Layer, Loop helps boost customer retention and upsell values while minimizing the hassle of returns. Key features include optimizing return costs through advanced workflows, logistics, and POS integrations. The app also incentivizes exchanges with features like Bonus Credit and Instant Exchanges, protects against return fraud, and offers premium experiences with at-home pickup and user-friendly self-serve returns. With robust tracking and insightful analytics, Loop Returns & Exchanges empowers retailers to build confidence and understanding of shopper behavior, leading to better business outcomes.

Show less

Install App

Klar Analytics

8.2

1 Reviews

Claim Offer

The single source of truth for your eCommerce business Show more

Klar Analytics is a sophisticated business intelligence and attribution platform tailored for e-commerce businesses focused on customer retention and profitability. The app provides instant access to essential reports such as Customer Lifetime Value (CLV), cohort analyses, and profitability insights, empowering businesses to scale effectively. With Klar, users can integrate data from multiple sources into a centralized and customizable interface that accurately reflects their operational reality. Notably, the platform offers advanced attribution capabilities, helping users allocate budgets strategically to maximize growth. Additionally, Klar aids in creative analysis, ensuring businesses can develop winning marketing materials at scale. The app also focuses on profitability management, offering clear insights into the bottom line, and supports comprehensive customer retention strategies to enhance the value derived from each customer. Furthermore, Klar enables efficient influencer management and performance tracking, allowing businesses to develop effective influencer marketing playbooks.

Show less

Install App

Order Rescue

$400-$900 / Month

8.2

5 Reviews

Claim Offer

The only app which rescues invalid discount code entry Show more

Order Rescue is a powerful tool designed to transform the shopping experience by preventing checkout frustration caused by invalid discount codes. When customers encounter an unusable code, Order Rescue immediately steps in to offer a new, customizable incentive—such as a percentage or money off, free delivery, or a gift with purchase—to ensure a positive shopping experience. This app not only boosts customer satisfaction but also enhances revenue and order volume for store owners. Order Rescue allows for tailored discount strategies with customizable conditions based on cart contents, customer status, and more. It also issues single-use, dynamic codes on a timer to prevent sharing and misuse. Moreover, the app provides real-time reporting and a comprehensive dashboard for insights into customer behavior and discount effectiveness, helping retailers fine-tune their promotional strategies for maximum impact.

Show less

Install App

eLoyalty Pop Ups, Email Popups

Claim Offer

Newsletter pop-up window for more SMS and email sign-ups Show more

eLoyalty Pop Ups, Email Popups is a powerful app designed to tackle one of the biggest challenges in e-commerce—attracting more customers. With its user-friendly pop-up features, EasyBP allows you to effortlessly grow your email and SMS marketing lists. You can engage potential customers with customizable pop-ups that offer enticing discounts and use exit intent or playful games like spin-the-wheel to retain their interest. The app seamlessly integrates with Shopify, ensuring new subscribers are automatically added for streamlined marketing efforts. EasyBP stands out for its no-code implementation, working smoothly with popular platforms like Klaviyo, Mailchimp, SMSBump, and Privy. Tailor the pop-up designs to flawlessly fit your brand using the easy-to-use editor, making it an essential tool for boosting conversions and expanding your customer base.

Show less

Install App

Customerly - Churn, LTV & more

8.2

2 Reviews

Claim Offer

Boost repeat sales, Reduce churn & Increase customer retention Show more

Customerly is an intuitive app designed to enhance your business's performance by transforming how you understand and interact with your customers. It specializes in boosting repeat sales, increasing customer retention, and growing your email marketing revenue. Gone are the days of sifting through cumbersome Excel sheets; Customerly allows you to effortlessly identify key growth opportunities. It provides a detailed analysis of customer purchase behaviors, helping you discover who buys the most, who buys most frequently, and who might be at risk of leaving. By creating unique customer segments based on their buying behavior, Customerly empowers you to craft targeted marketing strategies that foster stronger customer relationships and drive business success. With Customerly, get ready to unlock the full potential of your customer data without any hassle.

Show less

Install App

Email & SMS Marketing: Forward

$49-$199 / Month

8.2

24 Reviews

Claim Offer

Up your retention game with email and SMS marketing Show more

Email & SMS Marketing: Forward is a versatile app designed to enhance your business communication and customer engagement from day one. It allows you to effortlessly send email promotions, newsletters, and SMS marketing campaigns using a feature-rich platform. With its powerful segmentation engine, you can tailor your messages based on order history, geography, and campaign behavior to reach the right audience effectively. The app offers easy-to-use drag-and-drop design tools and prebuilt templates to create visually stunning emails. Forward also provides actionable campaign analytics and a Deliverability Meter to ensure your messages reach inboxes. Enjoy the benefit of paying only for what you use, with no limits on the number of contacts. Plus, 24x7 support and dedicated success managers are available to assist in growing your business and improving customer retention.

Show less

Install App

AskBeat NPS surveys

$9-$29 / Month

Claim Offer

Post Purchase survey & Abandoned Checkout feedback with NPS Show more

AskBeat NPS Surveys is a comprehensive tool designed to capture and analyze customer feedback through automated and manual NPS (Net Promoter Score) surveys, following purchases or abandoned checkouts. This app empowers businesses to enhance customer retention and improve the overall customer experience by acting on detailed insights from the feedback collected. With AskBeat, you can effortlessly distribute NPS surveys in multiple languages, customized with your brand's logo, ensuring a personalized touch. The platform provides real-time results and tracks the evolution of your Net Promoter Score, allowing you to monitor improvements and trends over time. To incentivize feedback participation, businesses can offer discount codes to customers who complete surveys. This strategic feedback collection and analysis ultimately aim to boost sales and foster stronger customer loyalty.

Show less

Install App

Repeat Customer Insights

$59-$249 / Month

8.2

14 Reviews

Claim Offer

Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

Show less

Install App

Cinch Marketing

8.2

3 Reviews

Claim Offer

Keep your customers coming back Show more

Cinch Marketing is a revolutionary app designed to maximize your marketing efforts with ease and sophistication. Unlike conventional marketing automation tools, Cinch emphasizes marketing preparation, ensuring that your strategies are well-planned and effectively implemented. The app seamlessly automates your marketing activities, helping you attract new customers and retain existing ones without compromising on the quality of service they receive. Whether your business operates online or offline, Cinch adapts to your needs, allowing you to concentrate on what you do best—running your business. Additionally, Cinch offers robust data analysis features, enabling you to assess your marketing performance and make data-driven decisions. By handling the demanding tasks of marketing, Cinch frees you to focus on growing your business in the ways that matter most to you.

Show less

Install App

Kringle : Loyalty & Rewards

$29-$199 / Month

8.2

1 Reviews

Claim Offer

Customizable app to boost customer loyalty and repeat business. Show more

Kringle: Loyalty & Rewards is a versatile loyalty solution designed to strengthen customer relationships and promote repeat business. It integrates seamlessly with your store, allowing you to reward customers for their purchases, referrals, and other engagement activities. By offering flexible incentive options, Kringle enables you to tailor rewards that align with your specific business objectives, which can significantly enhance customer retention and boost long-term value. The app is adaptable to the evolving needs of your business, ensuring it remains a valuable tool for nurturing customer loyalty. Kringle provides personalized discounts to improve sales and loyalty, while the points-based system encourages engagement and drives repeat purchases. With Kringle, you can effectively turn one-time buyers into loyal customers, supporting sustainable business growth.

Show less

Install App

AI Recommendations by Aqurate

$99-$689 / Month

8.2

7 Reviews

Claim Offer

AI-driven cross-sell, upsell and other product recommendations Show more

AI Recommendations by Aqurate is an innovative app designed to enhance the eCommerce experience by personalizing the shopping journey for each visitor. Leveraging advanced AI technology, it delivers highly individualized product recommendations, increasing the likelihood of conversion and boosting both Average Order Value (AOV) and customer retention. By analyzing customers' past interactions, Aqurate provides tailored suggestions for cross-selling and up-selling opportunities, which can be integrated seamlessly on product pages, within the shopping cart, through apps, or via email. The app ensures that recommendations remain current and relevant by automatically adapting to stock changes and new product additions. Its native design eliminates the need for extra CSS updates, maintaining a streamlined visual appearance across platforms. Furthermore, AQurate guarantees high performance without compromising your website's speed and offers dedicated support to ensure smooth operation.

Show less

Install App

Postcard Marketing - Touchcard

8

24 Reviews

Claim Offer

Postcards printed & mailed for you. Automatically! Show more

Postcard Marketing - Touchcard is a powerful tool designed to boost customer retention and increase revenue for your store. The app enables you to automatically send personalized, tangible postcards with enticing offers, such as a 15% discount, to new customers who spend more than $50. This personal touch not only delights your customers but also encourages repeat purchases, as demonstrated by Joe, who after receiving a thank you postcard, made another purchase worth $100. Touchcard enhances your marketing strategy by using advanced targeting to reach the right customers at the optimal time and employs strategies like automatically generated expiration dates to create urgency. Additionally, the app offers a comprehensive dashboard where you can track your revenue and return on ad spend, allowing you to gauge the effectiveness of your postcard campaigns. By using Touchcard, you can raise the lifetime value of each customer and turn one-time buyers into loyal patrons.

Show less

Install App

Vizpoint : Profitable Segments

8.2

1 Reviews

Claim Offer

Segment, target and retain your customers Show more

Vizpoint: Profitable Segments is an innovative app designed to enhance your email marketing strategy through precise customer segmentation. By analyzing your customer data, Vizpoint identifies your most loyal and high-value customers, allowing you to tailor personalized email sequences that boost engagement and retention. With actionable insights, you can develop an effective emailing strategy that maximizes customer lifetime value (LTV). Instantly visualize diverse customer segments along with their key performance indicators (KPIs) to understand their behaviors and preferences better. The app provides personalized marketing recommendations, ensuring you reach the right customers with the right offers at the optimal time. Start leveraging your customer base today and capitalize on these insights to drive profitability.

Show less

Install App

Super Mobile Sales Channel

$29.99 / Month

8.2

1 Reviews

Claim Offer

Effortlessly build mobile apps, expanding sales and retention Show more

Super Mobile Sales Channel is your ultimate solution for creating a high-performing mobile app that surpasses your website, all without the need for any coding expertise. Designed to transform your Shopify store into an interactive mobile experience, this app enhances conversions, strengthens customer retention, and enables the delivery of personalized push notifications. Benefit from exclusive access to advanced analytics, seamless integration with platforms like Klaviyo and Google Analytics, and enjoy top-notch customer support. The app also features customizable pop-ups to effectively engage and convert your audience. By facilitating effortless development of both iOS and Android apps, Super Mobile Sales Channel helps optimize your advertising budget and increases sales. Additionally, it offers a QR code scanning feature to bolster app installations and drive traffic.

Show less

Install App

Prizify ‑ Loyalty & Rewards

$19 / Month

8.2

1 Reviews

Claim Offer

Enhace Repeat purchases with a custom loyalty program Show more

Prizify: Loyalty & Rewards is your go-to app for creating and managing seamless loyalty, referral, and VIP rewards programs, designed to boost sales and improve customer retention while reducing acquisition costs. With Prizify, setting up a loyalty program is incredibly simple—requiring no coding skills—making it accessible for any business. The app seamlessly integrates with a variety of popular applications, allowing you to efficiently manage your loyalty scheme. Our dedicated team is available to provide expert assistance and advice, ensuring you can optimize your rewards and loyalty strategies effectively. Customize your rewards launcher, panel, and emails to mirror your brand identity, enhancing customer engagement. Prizify also supports guest shoppers in accruing points, encouraging repeat purchases through direct and strategic communication.

Show less

Install App

Discount‑Codes

$3.99 / Month

Claim Offer

Give discount code on order status page Show more

The Discount-Codes app by Rock Technolabs is designed to enhance customer engagement by offering post-purchase discounts. Once a customer places an order, you can provide them with personalized discount codes directly on the Thank You page. The app allows you to set conditions, such as offering discounts when an order exceeds a specific amount, to encourage repeat purchases and increase customer loyalty. With easy customization options, you can tailor the pop-up window to match your brand's aesthetics. Additionally, the app tracks how often discount codes are copied and utilized, giving you insights into the effectiveness of your promotional strategies. This feature-rich app not only boosts sales through strategic discounts but also enables comprehensive monitoring of code usage for better business decisions.

Show less

Install App

Store Credit App

$4.75 / Month

Claim Offer

Streamline refunds with easy store credit Show more

The Shopify Store Credit App is designed to streamline the refund process and enhance customer retention by offering flexible store credit options. This app allows merchants to effortlessly manage refunds, exchanges, and rewards through store credits, providing an engaging experience for their customers. Users can efficiently import existing store credit data using CSV files or the app's specialized API, simplifying the transition process. Standing out among competitors like Pabloo, CreditsYard, and FreshCredit, the Shopify Store Credit App boasts superior features that cater to diverse business needs. It also supports increased repeat business through cashback rewards and enables customers to preload their wallets by purchasing store credits in advance. With ongoing feature development, the app promises to adapt to evolving store credit requirements and enhance the Shopify experience for both merchants and customers.

Show less

Install App

Boomio

$49-$399 / Month

Claim Offer

Loyalty, Rewards, Coupons, Gamification to increase sales! Show more

Boomio is an innovative app designed to enhance customer loyalty, retention, and sales through gamification, offering a fun and engaging way for businesses to connect with their customers. By using gamified discount code pop-ups, Boomio encourages customers to interact more deeply with brands, spend additional time on e-shops, and make repeat purchases. The app's real-time analytics feature empowers businesses to make informed, data-driven decisions, optimizing their sales and marketing strategies effectively. With Boomio, businesses can create targeted mini-game campaigns that align with their goals and integrate a loyalty program to drive repeat purchases. Additionally, Boomio allows for flexible reward campaigns with expiration reminders, ensuring timely engagement from customers. The app also provides e-shops with the opportunity for increased visibility through dedicated ad space on Boomio's mobile platform. Whether promoting upcoming sales or growing overall business, Boomio offers a comprehensive solution to enhance customer engagement and drive sales growth.

Show less

Install App

Thank You Coupon

$8 / Month

Claim Offer

Boost your customer retention by offering coupons! Show more

Thank You Coupon is a powerful app designed to help entrepreneurs boost customer retention and drive repeat sales. By offering a coupon code to customers immediately after a purchase, the app incentivizes them to return and shop again. This strategy can significantly reduce the cost and effort of acquiring new customers by maximizing the value of existing ones. With customizable features, you can tailor the pop-up box with various themes to align with your brand’s aesthetics. Additionally, you have the flexibility to activate the pop-up only for orders above a certain total price, ensuring that the incentive is aligned with your sales strategy. Personalize the pop-up’s title, text, and coupon code for a seamless and engaging customer experience, enhancing your store’s ability to convert one-time buyers into loyal patrons.

Show less

Install App

Sticky Tools | 20 apps in one

$4.99 / Month

8.2

21 Reviews

Claim Offer

Sales Pop, Sticky Cart, Favorites, Free Shipping Bar & more... Show more

Sticky Tools is an all-in-one suite offering 20 of the most sought-after apps designed to enhance your e-commerce platform. This comprehensive toolkit empowers online store owners by integrating features that amplify social proof, boost urgency, and elevate the overall shopping experience. Among its versatile offerings are Recent Sales Notifications, which effectively convert visitors into buyers by showcasing real-time purchases, and Persistent Cart, which ensures seamless cart syncing across devices for convenience and continuity. The Favicon Cart Notifications keep your brand in the shopper's mind even when they switch tabs, while the Favorites & History feature helps customers easily rediscover previously viewed items. Additionally, tools like Low Stock and Current Viewers Counters are included to spur quick decisions, encouraging faster purchases and reducing cart abandonment. With Sticky Tools, optimizing your online store becomes effortless, helping you drive engagement and increase sales.

Show less

Install App

Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 235 Apps

Loop Returns & Exchanges

Klar Analytics

Order Rescue

eLoyalty Pop Ups, Email Popups

Customerly - Churn, LTV & more

Email & SMS Marketing: Forward

AskBeat NPS surveys

Repeat Customer Insights

Cinch Marketing

Kringle : Loyalty & Rewards

AI Recommendations by Aqurate

Postcard Marketing - Touchcard

Vizpoint : Profitable Segments

Super Mobile Sales Channel

Prizify ‑ Loyalty & Rewards

Discount‑Codes

Store Credit App

Boomio

Thank You Coupon

Sticky Tools | 20 apps in one