Shopify Customer retention apps 2026

Protega Post Purchase Care

Simplify and secure post-purchase care with AI-driven solutions. Show more

Protega Post Purchase Care is a comprehensive solution designed to enhance the efficiency and security of the post-purchase customer experience for merchants. By leveraging its unified platform, businesses can seamlessly manage customer interactions through advanced AI-powered features such as fraud detection and prevention. The app streamlines the handling of returns, exchanges, and claims, offering automated support to ensure swift resolutions. It protects merchant revenue by prioritizing legitimate claims and mitigating policy abuse, enabling businesses to focus on genuine customer concerns. Protega’s full-stack approach also provides product and shipping protection, consolidating all aspects of post-purchase care into a single, manageable interface. With its intelligent tools, Protega helps businesses retain customers through reliable service and efficient problem-solving.

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Xeon ‑ Back In Stock Date

$3.99 / Month

8.2

3 Reviews

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Display back in stock date for a product/variants Show more

Xeon ‑ Back In Stock Date is a must-have app for retailers looking to enhance customer experience by providing crucial information about restock dates. With this app, you can effortlessly display the expected arrival date for out-of-stock items, ensuring that your customers are never left in the dark. This proactive approach helps retain potential buyers who might otherwise look elsewhere due to the uncertainty of product availability. By automating the update of restock dates, the app keeps your inventory information current and your customers engaged. Whether you're managing a single product or an entire range of variants, Xeon helps you manage expectations and build trust. In doing so, it not only helps prevent lost sales but also fosters a sense of transparency and reliability that can convert visitors into loyal customers.

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Koin Cashback & Store Credit

8

119 Reviews

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Boost loyalty with seamless Shopify cashback and store credit rewards. Show more

Koin - Cashback & Store Credit is a versatile app designed to enhance customer retention and drive loyalty through effective cashback and store credit programs. Seamlessly integrating with Shopify's store credit system, it provides a smooth checkout experience, leveraging Shopify's native payment features. Merchants can benefit from its flexible customization options, enabling them to set specific cashback rates based on products or order amounts. The app offers real-time balance tracking and effortless reward management, making it easy for businesses to handle store credits through an intuitive dashboard. Its user-friendly interface allows for quick setup and integration without the need for coding expertise. Additionally, customers enjoy the convenience of redeeming credits directly at checkout, enriching their shopping experience and encouraging repeat purchases.

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Lootly Loyalty & Referrals

$99-$699 / Month

8.2

2 Reviews

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Rewards, Affiliates, Referrals, VIP, Popups & more Show more

Lootly Loyalty & Referrals is a dynamic platform that enables businesses to effortlessly establish and manage Loyalty, Referral, and Affiliate marketing programs. In just a few minutes, you can create customized programs tailored to your brand by adjusting colors, text, images, and actions to match your unique identity. The app encourages customers to share your brand with ease across popular channels like Social Media, SMS, WhatsApp, and FB Messenger with just one click. By leveraging Lootly's affiliate program, you can boost ambassador signups, which ultimately drives revenue growth. The post-checkout popup feature provides an intuitive way for customers to refer friends, enhancing your promotional reach. Additionally, you can create a multitude of unique and engaging ways for customers to earn points, fully aligning with your store's branding through customizable colors, images, icons, and fonts. Lootly integrates seamlessly with over 40 e-commerce apps, ensuring a smooth setup and operation.

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RedEye

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Automate your Store data into the RedEye platform Show more

RedEye is a powerful app designed for RedEye clients who manage a Shopify Store, enabling seamless integration and data synchronization between the two platforms. With RedEye, users can automatically load both new and historical data from their Shopify Store into the RedEye Marketing Platform, creating a comprehensive and synchronized customer database. This integration facilitates the execution of marketing campaigns, whether they be automated or one-off, including targeted email campaigns and data extracts. Upon installation, users simply link their Shopify Store to their RedEye account for a swift setup. The app ensures new data is consistently updated as it is created, maintaining up-to-date information for marketing activities. Additionally, RedEye offers reports to track the amount of data synchronized, providing users with clear insights into their data management.

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MR.POINT （顧客にポイント発行・利用が可能なアプリ）

$26-$130 / Month

7.7

60 Reviews

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ショップ独自の報酬ポイントプログラムを簡単に構築できます。商品、顧客のタグ別に報酬ポイントの付与率を設定可能 Show more

MR.POINTは、クライアントのロイヤリティを高めるためのポイント発行・利用アプリです。HTML不要で簡単にインストールでき、即日から売上に貢献します。お客様の購入時に報酬ポイントを付与し、そのポイントを利用してお得にお買い物が可能になります。商品ごとのポイント倍率設定や、会員ごとの付与率の変更が可能で、望み通りのポイントプログラムを容易に構築できます。会員登録時にもポイントを付与でき、ポイントの有効期限設定や会員の自動ランクアップ機能が売上向上に役立ちます。他社のECシステムからポイントを移行することも可能で、Shopifyへの移行を計画している企業にも対応しています。有料プランでは、CSVフォーマットを使用して既存の顧客ポイントデータをMR.POINTに移行できます。

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Easy Group Buying

$25 / Month

7.5

2 Reviews

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Boost sales by offering products on discount in group purchase Show more

Easy Group Buying is an innovative app designed to help online store owners save on advertising costs by implementing a strategic group purchasing model. With this app, sellers can seamlessly integrate group purchasing products into their stores, encouraging buyers to save more by buying in larger quantities within a single transaction. Shoppers can easily create or join purchasing groups to access special discounts, enhancing their overall buying experience. Store administrators have the flexibility to set customer limits for groups and offer exclusive discounts to encourage group participation. A countdown timer feature informs customers of the time remaining to join a group and make their purchase, driving urgency and increasing average order value (AOV). Additionally, the app allows admins to set discount amounts and define the duration for which these discounts are valid, ensuring full control over promotional strategies. Easy Group Buying is a powerful tool for any online retailer looking to boost sales through collaboration and competitive pricing.

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simpleloyalty‑app

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Integrate your online store with Mulah's loyalty solution Show more

SimpleLoyalty-App is a versatile tool designed to enhance your Mulah-integrated website by enabling a seamless loyalty points system. With this app, your customers can redeem their accumulated points for promotional discounts, boosting engagement and increasing customer retention. By offering an incentive through collected points, you can encourage repeat business and reward loyal customers. The app also provides valuable insights into the effectiveness of your discount promotions by tracking customer redemption behavior. This means you can easily assess which offers resonate most with your audience, allowing for data-driven marketing strategies. Additionally, SimpleLoyalty-App streamlines the process of generating discount promotions, making it straightforward for your customers to benefit from their loyalty. Ultimately, it's an effective way to enhance customer satisfaction and drive sales.

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HeyDay: Convert Exits to Sales

$30-$90 / Month

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Keep users engaged with smart exit recommendations and boosts Show more

Heyday Search More is a powerful tool designed to enhance user engagement and drive conversions, particularly for businesses with extensive product inventories. By effectively reducing customer abandonment, it ensures that visitors stay on your website, transforming potential exits into valuable sales. This app is perfect for optimizing the shopping experience, facilitating customer retention, and supporting revenue growth. One of its key features is a multilingual search capability, available in languages such as English, Spanish, German, Hebrew, Armenian, Italian, Japanese, Dutch, French, Danish, and Polish. Additionally, Heyday Search More offers intelligent autocomplete tailored to emphasize your site's keywords, alongside detailed search analytics that provide valuable insights into user search behaviors. Its fully customizable UI allows seamless integration with your existing site design for a cohesive and user-friendly experience.

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Convertedin Ads & Marketing

$119-$599 / Month

7.5

12 Reviews

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Drive sales & engagement with personalized automated ads Show more

Convertedin Ads & Marketing is a comprehensive marketing automation platform designed specifically for eCommerce teams to enhance their advertising strategies. It enables businesses to consolidate and categorize their user data, creating a bespoke ad experience for customers. The app supports seamless connectivity across major marketing channels including Facebook, Instagram, Snapchat, TikTok, and Google, ensuring businesses maintain engagement with their audience. By employing Convertedin’s advanced targeting intelligence, users can optimize their Return On Ads Spent (ROAS), efficiently automating both customer acquisition and retention processes. The platform excels in deploying advanced social media, search, and display advertisements across leading platforms, offering intelligent segmentation and customer retargeting features. Additionally, Convertedin supports robust email marketing functionalities, including a variety of campaign types such as abandoned cart, upsell, and win-back emails, along with sophisticated campaign management tools utilizing AI, analytics, and segmentation. With its powerful capabilities, Convertedin streamlines marketing efforts, making it a valuable asset for any eCommerce team looking to elevate their advertising strategy.

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Wigzo ‑ Text, WhatsApp, Email

$1499-$799 / Month

8.2

42 Reviews

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Marketing automation retention tool Show more

Wigzo is an innovative marketing platform designed to tackle the formidable challenges merchants face in running impactful marketing campaigns. With a robust focus on personalization, Wigzo excels at creating dynamic omnichannel flows and sophisticated automation tools, all of which are powered by real-time data analytics for precise audience segmentation. This ensures that messages reach the right audience at the most opportune times, significantly improving engagement and conversion rates. The platform prioritizes customer retention by offering features like re-engagement campaigns, loyalty programs, and valuable feedback mechanisms. Merchants using Wigzo benefit from stronger customer relationships and enhanced loyalty, ultimately boosting their business success. Its user-friendly design, including a drag-and-drop builder for automation and multifaceted segmentation options, makes Wigzo a go-to solution for creating and distributing targeted campaigns with ease.

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AI Recommendations by Aqurate

$99-$689 / Month

8.2

7 Reviews

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AI-driven cross-sell, upsell and other product recommendations Show more

AI Recommendations by Aqurate is an innovative app designed to enhance the eCommerce experience by personalizing the shopping journey for each visitor. Leveraging advanced AI technology, it delivers highly individualized product recommendations, increasing the likelihood of conversion and boosting both Average Order Value (AOV) and customer retention. By analyzing customers' past interactions, Aqurate provides tailored suggestions for cross-selling and up-selling opportunities, which can be integrated seamlessly on product pages, within the shopping cart, through apps, or via email. The app ensures that recommendations remain current and relevant by automatically adapting to stock changes and new product additions. Its native design eliminates the need for extra CSS updates, maintaining a streamlined visual appearance across platforms. Furthermore, AQurate guarantees high performance without compromising your website's speed and offers dedicated support to ensure smooth operation.

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ShopAgain Email, SMS, Whatsapp

$15-$99 / Month

8.2

24 Reviews

Marketing automation with seamless AI powered recommendations Show more

ShopAgain is a powerful marketing tool designed to transform one-time shoppers into loyal repeat customers using personalized, multichannel campaigns across Email, SMS, and WhatsApp. It offers pre-purchase conversion flows such as Welcome Series, Abandoned Cart reminders, Browse Abandonment notifications, Back-in-Stock alerts, and Price Drop messages to effectively engage potential buyers. For existing customers, ShopAgain provides post-purchase retention strategies like Cross-sell & Upsell opportunities, Thank You messages, Purchase Anniversary celebrations, Replenishment reminders, and Winback campaigns. The app includes an Autopilot plan that automates branded Email and SMS flows, such as solving abandoned cart issues. With SMS functionality in 150+ countries and AI-powered cross-selling and upselling capabilities integrated into website widgets and emails, it enhances customer interaction. Additionally, users can leverage popups and forms to boost subscriber lists and utilize detailed, AI-driven customer segments with over 12 prebuilt options for targeted marketing.

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Line Loyalty Program & Rewards

$15-$299 / Month

8.2

23 Reviews

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Boost sales with customizable loyalty rewards and real-time customer insights. Show more

Line Loyalty Program & Rewards is a versatile app designed to enhance customer engagement and retention through a fully customizable loyalty program. This app allows merchants to effortlessly set up points-based rewards, create custom VIP tiers, and offer personalized incentives, all without requiring any coding skills. It fits seamlessly into any Shopify store and is highly adaptable to suit the unique needs of any brand. With real-time insights, merchants can easily track customer engagement and optimize their offers to drive more repeat sales and boost average order value. The app facilitates rewarding customers for various actions such as purchases, birthdays, and sign-ups, offering a dynamic way to promote brand loyalty. With a dedicated loyalty page and 24/7 priority live support, merchants can ensure a smooth and effective loyalty program experience.

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Netcore Customer Engagement

8.2

11 Reviews

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Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Kangaroo: Loyalty and Rewards

$199 / Month

7.9

49 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Lovely - Audio Gifts Messages

8.2

1 Reviews

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Let your customers add an Audio Message to Gifts with QR codes Show more

Lovely ‑ Audio Gifts Messages is an innovative app that allows your customers to add a personal touch to their orders by including customizable audio gifts. The process is seamless, as customers can effortlessly use the Lovely widget, which you can personalize to align with your store's brand style. Once an order is completed, customers have the opportunity to record and personalize their audio messages through an intuitive interface. A unique QR code is then generated for each audio gift, ready to be printed on the order shipping box. Upon order receipt, gift recipients can simply scan the QR code to enjoy their surprise, making the experience both interactive and heartfelt. By enhancing customer engagement and satisfaction, the app serves as a tool to boost customer retention, brand loyalty, and average order value. Integrated smoothly with Shopify, Lovely ‑ Audio Gifts Messages ensures a secure, non-disruptive addition to your online operations.

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Wishcraft: Ultimate Wishlist

$12.99 / Month

8.2

2 Reviews

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Save favorites, get alerts, and boost sales with Wishcraft. Show more

Wishcraft: Ultimate Wishlist is a dynamic app designed to enhance online shopping experiences by allowing users to save products they are interested in but not ready to purchase immediately. This feature keeps users engaged with stores between visits, increasing the potential for future sales. Merchants benefit from the app by sending reminders or alerts about price drops, helping to convert interests into actual sales. Additionally, Wishcraft provides valuable insights into shopper behavior, effectively aiding email marketing and product trend analysis. The app also offers stock alerts for wishlisted items, ensuring that customers are informed as soon as their desired products become available. By capturing shopper intent, Wishcraft aids merchants in improving inventory management and optimizing marketing strategies, fostering higher customer retention and engagement.

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Be Exclusive Upsell Services

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Creates and upsells subscription-based services with benefits Show more

Be Exclusive Upsell Services is a dynamic application designed to boost your store's profitability by offering paid subscription-based additional services. This tool allows you to quickly set up a member benefits program and implement a post-purchase upsell pop-up. You can tailor the program by selecting from a range of benefits such as lifetime discounts, extended warranties, cashback, priority customer service, delivery guarantees, and breakage protection. The app promises a seamless setup experience, enabling you to enhance customer spending with minimal effort. With in-house customer claim management, you maintain perfect control over customer interactions and claims. Additionally, the service focuses on maximizing profit margins by introducing recurring revenue streams and encouraging client engagement through tailored benefits.

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Verdn — pledge with products

$149-$999 / Month

6.6

43 Reviews

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Embed eco pledges with your products that customers can track Show more

Verdn is an innovative app that enables businesses to integrate sustainable actions, such as tree planting, ocean-bound plastic cleanup, and coral planting, directly into their products or orders. This seamless addition offers your customers the opportunity to track their environmental contributions through personalized impact timelines, enhancing their engagement and participation in sustainability efforts. With Verdn, businesses can effortlessly achieve their sustainability goals, increase customer retention, and boost overall engagement. The app offers a no-code editor, allowing easy integration of product-page badges and impact counters, making it accessible to businesses without technical expertise. Additionally, Verdn provides access to a comprehensive asset library curated from reliable impact partners, ensuring that your sustainability pledges are both impactful and authenticated. By choosing Verdn, you empower your brand to contribute meaningfully to environmental conservation while fostering a deeper connection with your conscientious customers.

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Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 235 Apps

Protega Post Purchase Care

Xeon ‑ Back In Stock Date

Koin Cashback & Store Credit

Lootly Loyalty & Referrals

RedEye

MR.POINT （顧客にポイント発行・利用が可能なアプリ）

Easy Group Buying

simpleloyalty‑app

HeyDay: Convert Exits to Sales

Convertedin Ads & Marketing

Wigzo ‑ Text, WhatsApp, Email

AI Recommendations by Aqurate

ShopAgain Email, SMS, Whatsapp

Line Loyalty Program & Rewards

Netcore Customer Engagement

Kangaroo: Loyalty and Rewards

Lovely - Audio Gifts Messages

Wishcraft: Ultimate Wishlist

Be Exclusive Upsell Services

Verdn — pledge with products