Shopify Customer retention apps 2026

Charming Loyalty by InnaVision

$20 / Month

"Boost sales with seamless, no-code customer loyalty and personalized discounts." Show more

Charming Loyalty by InnaVision is an innovative app designed to enhance customer engagement by offering dynamic discounts instead of traditional point systems. This approach encourages repeat purchases and cultivates long-term customer relationships. With its no-coding-required setup, businesses can effortlessly integrate Charming Loyalty with their existing tools, including a seamless integration with Shopify. The app allows businesses to create and manage customized loyalty programs easily, offering personalized discounts to VIP customers to make them feel valued. Additionally, it provides insights through built-in analytics, helping businesses make informed decisions to optimize their loyalty strategies. Charming Loyalty enhances each customer's experience by displaying tailored discounts in their accounts, making loyalty rewarding for both businesses and their customers.

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Seamless integration

Built-in analytics

Personalized discounts

Growing discounts

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Raveing

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Streamline Your Loyalty with Automated Rewards and Upgrades Show more

Raveing is a cutting-edge app designed specifically for Shopify merchants to enhance customer retention through an effective loyalty solution. Targeting small to medium-sized businesses, niche markets, and burgeoning e-commerce stores, Raveing simplifies customer engagement and promotes repeat purchases. The app enables merchants to boost loyalty by offering personalized rewards and incentives, making shopping more rewarding for customers. It also automates reward distribution, streamlining the process to save time and effort. Customers can collect points with every purchase, unlocking higher tiers and gaining access to exclusive rewards. This tiered system allows customers to redeem points for unique discounts, encouraging continued patronage. With easy setup for merchants, Raveing instantly fosters loyalty, driving repeat business and increasing customer lifetime value.

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Customer engagement

Repeat purchases

Automated rewards

Personalized incentives

Tier upgrades

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AskBeat NPS surveys

$9-$29 / Month

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Post Purchase survey & Abandoned Checkout feedback with NPS Show more

AskBeat NPS Surveys is a comprehensive tool designed to capture and analyze customer feedback through automated and manual NPS (Net Promoter Score) surveys, following purchases or abandoned checkouts. This app empowers businesses to enhance customer retention and improve the overall customer experience by acting on detailed insights from the feedback collected. With AskBeat, you can effortlessly distribute NPS surveys in multiple languages, customized with your brand's logo, ensuring a personalized touch. The platform provides real-time results and tracks the evolution of your Net Promoter Score, allowing you to monitor improvements and trends over time. To incentivize feedback participation, businesses can offer discount codes to customers who complete surveys. This strategic feedback collection and analysis ultimately aim to boost sales and foster stronger customer loyalty.

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Real-time results

Discount incentives

Multilingual surveys

Automatic nps surveys

Manual nps surveys

Custom brand surveys

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ReferralPal: Referral & Reward

$7-$29 / Month

1 Reviews

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Sales soaring with Referral Program & Customized Email Domain Show more

ReferralPal: Referral & Reward is a dynamic app designed to streamline the referral process while incentivizing both referrers and referees. Whether you're looking to grow your business or simply want to recommend a favorite product or service, ReferralPal makes it easy and rewarding. Users can effortlessly share referral links through various platforms, track the status of referrals, and earn rewards when new users sign up. The app provides a seamless experience with intuitive features, allowing businesses to customize referral programs to suit their needs and enhance customer engagement. Referees benefit from exclusive offers or discounts, creating a win-win situation for everyone involved. With a user-friendly interface and robust analytics, ReferralPal helps businesses grow through the power of word-of-mouth, while individuals enjoy the perks of their recommendations.

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Referral program

Increase revenue

Customized email

Steady customers

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CLA: Loyalty Accelerator

$24.95-$34.95 / Month

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Increase loyalty to your brand with rewards as store credits. Show more

CLA: Loyalty Accelerator is a dynamic app designed to supercharge customer retention and elevate repeat sales through innovative loyalty programs. By rewarding members with store credits for key events such as enrollment, purchases, birthdays, and anniversaries, businesses can cultivate a loyal customer base. The app encourages brand advocacy among customers by offering rewards for new member referrals, effectively reducing customer acquisition costs. With the Inventory Incentive feature, businesses can strategically exclude certain products from rewards or promote others for additional incentives, maximizing product visibility and sales. The Refund Incentive feature allows merchants to offer store credits for product returns, turning potential negatives into opportunities for future sales. Merchants have the flexibility to create an unlimited number of electronic gift cards, ensuring tailored and attractive rewards. CLA: Loyalty Accelerator offers a comprehensive suite of loyalty and reward options, including gift card programs, memberships, referrals, and exclusive access, to drive both engagement and revenue growth.

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Store credit rewards

Gift card sales

Custom rewards

Referral rewards

Birthday rewards

Exclusive access

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Email & SMS Marketing: Forward

$49-$199 / Month

8.2

24 Reviews

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Up your retention game with email and SMS marketing Show more

Email & SMS Marketing: Forward is a versatile app designed to enhance your business communication and customer engagement from day one. It allows you to effortlessly send email promotions, newsletters, and SMS marketing campaigns using a feature-rich platform. With its powerful segmentation engine, you can tailor your messages based on order history, geography, and campaign behavior to reach the right audience effectively. The app offers easy-to-use drag-and-drop design tools and prebuilt templates to create visually stunning emails. Forward also provides actionable campaign analytics and a Deliverability Meter to ensure your messages reach inboxes. Enjoy the benefit of paying only for what you use, with no limits on the number of contacts. Plus, 24x7 support and dedicated success managers are available to assist in growing your business and improving customer retention.

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Pre-built templates

Drag-and-drop editor

Campaign analytics

Sms campaigns

Email promotions

Customizable automations

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Kringle : Loyalty & Rewards

$29-$199 / Month

8.2

1 Reviews

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Customizable app to boost customer loyalty and repeat business. Show more

Kringle: Loyalty & Rewards is a versatile loyalty solution designed to strengthen customer relationships and promote repeat business. It integrates seamlessly with your store, allowing you to reward customers for their purchases, referrals, and other engagement activities. By offering flexible incentive options, Kringle enables you to tailor rewards that align with your specific business objectives, which can significantly enhance customer retention and boost long-term value. The app is adaptable to the evolving needs of your business, ensuring it remains a valuable tool for nurturing customer loyalty. Kringle provides personalized discounts to improve sales and loyalty, while the points-based system encourages engagement and drives repeat purchases. With Kringle, you can effectively turn one-time buyers into loyal customers, supporting sustainable business growth.

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Seamless store integration

Points system

Personalized discounts

Customizable loyalty solution

Flexible incentive options

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AI Cart Hero:SMS Cart Recovery

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Automated abandoned cart recovery with GPT-4 Show more

AI Cart Hero: SMS Cart Recovery is designed for busy store owners who want to enhance sales without constant micromanagement. This innovative app utilizes ChatGPT to automate personalized SMS messages for abandoned carts, helping re-engage potential customers and effortlessly boosting conversions. Store owners can ensure they never miss a sales opportunity again by just writing a simple prompt to GPT-4, which then takes care of crafting the perfect recovery message. The app's easy setup requires only activating billing and designing a prompt, after which it seamlessly handles the rest. With the ability to personalize messages using variables like a customer’s name, date, and product title, each communication feels tailored and direct. Optimized SMS timing ensures maximum retention and customer engagement, making it an ideal solution for those seeking efficient customer retention strategies.

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Automated sms messages

Personalized recovery

Optimized sms timing

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Lootly Loyalty & Referrals

$99-$699 / Month

8.2

1 Reviews

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Rewards, Affiliates, Referrals, VIP, Popups & more Show more

Lootly Loyalty & Referrals is a dynamic platform that enables businesses to effortlessly establish and manage Loyalty, Referral, and Affiliate marketing programs. In just a few minutes, you can create customized programs tailored to your brand by adjusting colors, text, images, and actions to match your unique identity. The app encourages customers to share your brand with ease across popular channels like Social Media, SMS, WhatsApp, and FB Messenger with just one click. By leveraging Lootly's affiliate program, you can boost ambassador signups, which ultimately drives revenue growth. The post-checkout popup feature provides an intuitive way for customers to refer friends, enhancing your promotional reach. Additionally, you can create a multitude of unique and engaging ways for customers to earn points, fully aligning with your store's branding through customizable colors, images, icons, and fonts. Lootly integrates seamlessly with over 40 e-commerce apps, ensuring a smooth setup and operation.

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Affiliate marketing

Customization options

Loyalty programs

Referral programs

Social sharing

One-click integrations

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AI Recommendations by Aqurate

$99-$689 / Month

9.1

7 Reviews

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AI-driven cross-sell, upsell and other product recommendations Show more

AI Recommendations by Aqurate is an innovative app designed to enhance the eCommerce experience by personalizing the shopping journey for each visitor. Leveraging advanced AI technology, it delivers highly individualized product recommendations, increasing the likelihood of conversion and boosting both Average Order Value (AOV) and customer retention. By analyzing customers' past interactions, Aqurate provides tailored suggestions for cross-selling and up-selling opportunities, which can be integrated seamlessly on product pages, within the shopping cart, through apps, or via email. The app ensures that recommendations remain current and relevant by automatically adapting to stock changes and new product additions. Its native design eliminates the need for extra CSS updates, maintaining a streamlined visual appearance across platforms. Furthermore, AQurate guarantees high performance without compromising your website's speed and offers dedicated support to ensure smooth operation.

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Personalized recommendations

Ai-driven cross-sell

Upsell displays

Email product recommendations

Stock-aware automation

Native design integration

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Botsonic WhatsApp Recovery

1 Reviews

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Abandoned cart recovery & order notifications made easy. Show more

Botsonic WhatsApp Recovery is a powerful tool designed to help online stores recover lost revenue due to abandoned carts. With statistics showing that 7 out of 10 customers leave without completing their purchase, this app aims to bridge that gap. By leveraging the power of WhatsApp, Botsonic automates the process of reaching out to these potential customers, encouraging them to complete their transactions. The app enhances your recovery strategy by offering customizable discounts in messages, further incentivizing customers to finalize their purchases. Additionally, it fosters customer satisfaction by providing automated order notifications, complete with tracking URLs. To ensure compliance and effectiveness, Botsonic only targets customers who have subscribed to receive marketing messages, using WhatsApp approved templates to build trust and boost conversion rates.

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Automated cart recovery

Order notifications

Include tracking url

Discount messages

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Convertedin Ads & Marketing

$119-$599 / Month

7.5

13 Reviews

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Drive sales & engagement with personalized automated ads Show more

Convertedin Ads & Marketing is a comprehensive marketing automation platform designed specifically for eCommerce teams to enhance their advertising strategies. It enables businesses to consolidate and categorize their user data, creating a bespoke ad experience for customers. The app supports seamless connectivity across major marketing channels including Facebook, Instagram, Snapchat, TikTok, and Google, ensuring businesses maintain engagement with their audience. By employing Convertedin’s advanced targeting intelligence, users can optimize their Return On Ads Spent (ROAS), efficiently automating both customer acquisition and retention processes. The platform excels in deploying advanced social media, search, and display advertisements across leading platforms, offering intelligent segmentation and customer retargeting features. Additionally, Convertedin supports robust email marketing functionalities, including a variety of campaign types such as abandoned cart, upsell, and win-back emails, along with sophisticated campaign management tools utilizing AI, analytics, and segmentation. With its powerful capabilities, Convertedin streamlines marketing efforts, making it a valuable asset for any eCommerce team looking to elevate their advertising strategy.

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Push notifications

Customer segmentation

Sms capture list

Triggers and rules

Performance tracking

Email campaigns

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Delloop

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Zero-Cost Mareting Tool - Repeat Sales, Bring in new Customers Show more

Delloop is an innovative app designed to revolutionize the way businesses connect with their customers through Direct-to-Device Permission Based Marketing. By delivering highly personalized and relevant campaigns directly to customers’ devices, Delloop eliminates the need for intrusive emails and spam, providing a seamless marketing experience. This app helps businesses reduce their dependency on social media ads, thereby cutting costs and increasing repeat sales. With Delloop, companies can reduce customer friction, enhancing customer retention and loyalty. The app provides valuable insights by answering critical questions about consumer preferences and needs. Additionally, Delloop facilitates effective communication by addressing pre and post-sale queries, receiving feedback, and gauging product acceptance. By sending permission-based offers, alerts, and incentives, this app is a powerful tool for building lasting customer relationships and brand affinity.

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Boost repeat sales

Device-direct marketing

Permission-based offers

Answer customer queries

Receive feedback

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Gaze ‑ Order Analytics

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Upsell Recommendations After Order. Data Analytics for Upsell Show more

Gaze ‑ Order Analytics is a powerful app designed to enhance your sales strategy by tracking products customers viewed but didn't purchase. By identifying these unordered products, you can strategically offer your customers discounts on items they previously showed interest in, boosting the likelihood of repeat purchases. The app leverages unique analytics to provide insights into customer behavior, helping you understand what shoppers considered buying. This information enables you to tailor your marketing efforts, leading to increased customer engagement and satisfaction. Gaze ‑ Order Analytics not only aids in capturing missed sales opportunities but also strengthens your relationship with customers. Ideal for businesses seeking to optimize their sales funnel, this app can be a valuable tool for increasing customer retention and driving sales growth.

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Post-order discounts

Upsell recommendations

Track unordered products

Increase repeat orders

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UR: Simple Member‑Only Banner

$3.99 / Month

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"Display exclusive offers to logged-in customers with ease, without coding."

Customizable design

No coding required

Member-only banners

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eLoyalty Pop Ups, Email Popups

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Newsletter pop-up window for more SMS and email sign-ups Show more

eLoyalty Pop Ups, Email Popups is a powerful app designed to tackle one of the biggest challenges in e-commerce—attracting more customers. With its user-friendly pop-up features, EasyBP allows you to effortlessly grow your email and SMS marketing lists. You can engage potential customers with customizable pop-ups that offer enticing discounts and use exit intent or playful games like spin-the-wheel to retain their interest. The app seamlessly integrates with Shopify, ensuring new subscribers are automatically added for streamlined marketing efforts. EasyBP stands out for its no-code implementation, working smoothly with popular platforms like Klaviyo, Mailchimp, SMSBump, and Privy. Tailor the pop-up designs to flawlessly fit your brand using the easy-to-use editor, making it an essential tool for boosting conversions and expanding your customer base.

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Seamless integration

Customizable discounts

Exit intent pop-ups

Easy-to-use editor

Opt-in pop-ups

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Marsello: Loyalty, Email, SMS

$60-$120 / Month

9.1

162 Reviews

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Customer loyalty software. Rewards, points, VIP tiers, & more Show more

Marsello is a powerful app that enables brands to create and manage an exceptional loyalty and rewards program seamlessly integrated with Shopify and existing POS systems. Offering features such as points, rewards, discounts, VIP tiers, and referrals, Marsello helps in acquiring and engaging loyal customers. The app further enhances customer engagement through robust email marketing and SMS campaigns driven by real sales data from eCommerce and POS platforms. Its intuitive interface requires no coding, allowing effortless launch and management of omnichannel loyalty programs. Marsello's comprehensive insights and analytics tools empower businesses to understand customer behavior, enabling informed marketing decisions. Tailor your loyalty initiatives with custom rewards, points, and VIP tiers to boost customer retention. With advanced reporting capabilities, identify the most effective strategies for optimizing growth and maintaining a seamless customer experience.

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Marketing automation

Vip tiers

Product recommendations

Custom rewards

No-code setup

Email campaigns

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SC Loyalty Rewards

$9-$99 / Month

6.9

65 Reviews

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Boost referrals, reward engagement, & enhance loyalty sales Show more

SC Loyalty Rewards is a dynamic app designed to enhance customer engagement through a versatile rewards system. This app allows businesses to offer customers points for various interactions like signups, purchases, and social shares. With its tiered customer levels, businesses can provide targeted rewards and even enable customers to make purchases using earned points. The seamless integration with POS systems ensures a unified experience across all platforms. Amplify word-of-mouth marketing through an engaging referral program, encouraging customers to bring others on board. Customize widgets, icons, and email templates to align with your brand’s identity, transforming your loyalty program into a robust tool for customer retention and business growth. Whether it's personalizing communication or enhancing the user experience, SC Loyalty Rewards provides the tools needed to build lasting customer relationships effortlessly.

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Pos system integration

Social sharing rewards

Points for purchases

Earn points signups

Birthday points

Engaging referral program

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Direct Mail Manager

$5-$10 / Month

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Enhance your sales with Direct Mail Manager's automation app Show more

Direct Mail Manager revolutionizes traditional direct mail, making it as seamless and effective as digital communication. Designed for the modern marketer, the app integrates automation, HTML templates, and real-time tracking to simplify the process of sending impactful postcards and letters. By leveraging advanced direct mail solutions, businesses can enhance their marketing strategy, attract new customers, re-engage cart abandoners, and nurture relationships with existing clients. The platform excels in crafting targeted marketing campaigns, automatically triggering mail based on website visitor actions for timely and relevant engagement. With quick printing and delivery, Direct Mail Manager ensures that your campaigns are executed with speed and precision, maximizing their impact. Perfect for businesses seeking innovative and dynamic marketing tools, this app bridges the gap between digital and direct mail marketing.

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Real-time tracking

Automation functionality

Html templates

Dynamic mail solutions

Targeted mail campaigns

Automated mail responses

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Relove

$25-$60 / Month

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Easily integrate reselling and increase brand value with Relove. Show more

Relove is an innovative app designed to seamlessly integrate into a brand's website within just 30 minutes, transforming how brands and their customers engage in the resale market. By adding a resell button to the customer's order history, Relove empowers users to effortlessly list garments for resale in just 60 seconds, fostering a sustainable fashion environment. Customers can also discover and purchase rescue pieces with minor cosmetic defects, promoting a more circular and eco-friendly consumption model. For brands, Relove is a strategic tool that amplifies growth by enhancing customer acquisition, retention, and overall profitability while increasing brand value. It provides a branded peer-to-peer resale experience directly on their websites and offers solutions to liquidate inventory such as defective, old, or unsold items. With customizable takeback options available both online and in-store, Relove adapts to specific brand needs, driving steady sales growth and long-term sustainability.

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Easy integration

Resell button

List to sell

Install App

Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 235 Apps

Charming Loyalty by InnaVision

Raveing

AskBeat NPS surveys

ReferralPal: Referral & Reward

CLA: Loyalty Accelerator

Email & SMS Marketing: Forward

Kringle : Loyalty & Rewards

AI Cart Hero:SMS Cart Recovery

Lootly Loyalty & Referrals

AI Recommendations by Aqurate

Botsonic WhatsApp Recovery

Convertedin Ads & Marketing

Delloop

Gaze ‑ Order Analytics

UR: Simple Member‑Only Banner

eLoyalty Pop Ups, Email Popups

Marsello: Loyalty, Email, SMS

SC Loyalty Rewards

Direct Mail Manager

Relove