Shopify Customer retention apps 2026

CW‑WhatsApp Chat, Abandon Cart

$109-$249 / Month

6.7

214 Reviews

SMS & WhatsApp marketing for Subscriber Growth & Retention Show more

TCW: SMS Marketing & WhatsApp is a dynamic marketing automation tool designed to enhance customer engagement and boost sales. This app allows businesses to automate processes like abandoned cart recovery and reactivation of inactive customers while also sending effective SMS notifications and WhatsApp marketing campaigns. Its powerful messaging platform aims to increase customer retention and drive revenue by facilitating personalized 1-on-1 conversations that convert. With a library of pre-approved templates, businesses can effortlessly craft impactful marketing campaigns. Additionally, TCW offers opportunities to grow your subscriber list using robust opt-in pop-ups and innovative tactics like sending scratch card links to potential buyers. The app also enables targeted segmentation to maximize sales and encourages feedback collection through WhatsApp and SMS, helping businesses refine their strategies.

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Influence: Loyalty & Referral

$49-$199 / Month

7.1

30 Reviews

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Your all-in-one solution for loyalty, referrals & affiliates Show more

Influence - Loyalty & Referral is an innovative app designed to transform one-time buyers into lifelong customers for eCommerce brands. It offers a comprehensive solution to boost revenue through customized loyalty, rewards, and referral programs. With this app, customers can earn points for various activities like purchases and social shares, which they can redeem for exclusive perks, enhancing their shopping experience. The introduction of VIP tiers allows businesses to reward their most loyal customers, promoting long-term engagement. Additionally, the app includes referral features to turn satisfied customers into enthusiastic advocates who can attract new clients. It also streamlines the management of affiliates, further boosting customer retention and sales. A unique StampCard feature lets customers collect digital "stamps" to drive repeat purchases, fostering a strong brand connection.

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Volt Mobile App Builder

$99 / Month

7.4

10 Reviews

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Create android and ios app for your store. Show more

Volt Mobile App Builder is an intuitive platform for businesses to create engaging Android and iOS applications. Designed to drive user interaction, it enables companies to leverage special messaging and app features to capture and retain user interest effectively. With its easy drag-and-drop interface, businesses can seamlessly customize their apps to reflect their brand identity. Volt ensures seamless integration with online stores, enhancing user experience and fostering customer loyalty. The platform facilitates instant updates, minimizing disruption and keeping the app fresh with evolving needs. By leveraging Volt, businesses can boost sales and maintain a loyal customer base through innovative mobile app solutions.

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Discount‑Codes

$3.99 / Month

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Give discount code on order status page Show more

The Discount-Codes app by Rock Technolabs is designed to enhance customer engagement by offering post-purchase discounts. Once a customer places an order, you can provide them with personalized discount codes directly on the Thank You page. The app allows you to set conditions, such as offering discounts when an order exceeds a specific amount, to encourage repeat purchases and increase customer loyalty. With easy customization options, you can tailor the pop-up window to match your brand's aesthetics. Additionally, the app tracks how often discount codes are copied and utilized, giving you insights into the effectiveness of your promotional strategies. This feature-rich app not only boosts sales through strategic discounts but also enables comprehensive monitoring of code usage for better business decisions.

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AskBeat NPS surveys

$9-$29 / Month

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Post Purchase survey & Abandoned Checkout feedback with NPS Show more

AskBeat NPS Surveys is a comprehensive tool designed to capture and analyze customer feedback through automated and manual NPS (Net Promoter Score) surveys, following purchases or abandoned checkouts. This app empowers businesses to enhance customer retention and improve the overall customer experience by acting on detailed insights from the feedback collected. With AskBeat, you can effortlessly distribute NPS surveys in multiple languages, customized with your brand's logo, ensuring a personalized touch. The platform provides real-time results and tracks the evolution of your Net Promoter Score, allowing you to monitor improvements and trends over time. To incentivize feedback participation, businesses can offer discount codes to customers who complete surveys. This strategic feedback collection and analysis ultimately aim to boost sales and foster stronger customer loyalty.

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Llama Post Purchase Signups

$9.99-$29.99 / Month

8.2

4 Reviews

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Allow customers to create an account on the Thank You page Show more

LC | Easy Account Creation is an innovative app designed to enhance customer retention by facilitating seamless account creation immediately after a purchase. By enabling account sign-ups on the Thank You page, the app captures valuable customer information that can be leveraged for personalized marketing and repeat sales. Customers can opt into SMS or email preferences, allowing businesses to maintain direct communication and foster loyalty. The app also collects customers' dates of birth during the account creation process, enabling targeted and timely promotions. Exclusive discounts can be offered to those who create accounts, providing an incentive for customers to engage further. With customizable design options, LC | Easy Account Creation can be tailored to match your brand's look and feel, making it a vital tool for any e-commerce store aiming to boost its customer base and nurture long-term relationships.

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Appstle Loyalty Reward Program

$10-$100 / Month

8.2

856 Reviews

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Loyalty points, rewards, gifts, referrals, bundles, & more Show more

Appstle℠ Loyalty & Rewards is a dynamic e-commerce solution designed by the creators of Appstle Subscriptions, offering a robust suite of user-friendly loyalty features. This app enables seamless creation and management of diverse loyalty programs, encompassing affiliate initiatives, cash back offers, VIP tiers, and more, to enhance customer engagement and retention. Merchants can tailor these programs to suit their brand identity and drive customer lifetime value (CLTV) through personalization enriched by analytics. Integrated natively with Shopify and the Appstle portfolio, it ensures a smooth operational fit for any business. Appstle provides 24/7/365 support with their dedicated merchant success engineers, ensuring that any questions or customization needs are addressed promptly. Additionally, businesses can leverage various reward options ranging from discounts and gift cards to exclusive access perks, alongside flexible product bundling options to maximize value delivery to their customers.

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Order Rescue

$400-$900 / Month

8.2

5 Reviews

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The only app which rescues invalid discount code entry Show more

Order Rescue is a powerful tool designed to transform the shopping experience by preventing checkout frustration caused by invalid discount codes. When customers encounter an unusable code, Order Rescue immediately steps in to offer a new, customizable incentive—such as a percentage or money off, free delivery, or a gift with purchase—to ensure a positive shopping experience. This app not only boosts customer satisfaction but also enhances revenue and order volume for store owners. Order Rescue allows for tailored discount strategies with customizable conditions based on cart contents, customer status, and more. It also issues single-use, dynamic codes on a timer to prevent sharing and misuse. Moreover, the app provides real-time reporting and a comprehensive dashboard for insights into customer behavior and discount effectiveness, helping retailers fine-tune their promotional strategies for maximum impact.

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Kangaroo: Loyalty and Rewards

$199 / Month

7.9

49 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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ExpressText Connect

8.2

17 Reviews

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Express Text App syncs E-Commerce store owners opted in number Show more

ExpressText Connect is a powerful tool for Shopify store owners looking to enhance their customer engagement and drive sales through SMS marketing. This app allows businesses to effortlessly sync their opted-in customers who have expressed an interest in receiving promotional offers and notifications about new special product releases. By leveraging the app, store owners can maintain an effective communication channel with their customer base, facilitating increased sales and improved customer retention. With a proven track record since its establishment in 2008, ExpressText boasts a vast user base comprising tens of thousands of small businesses that rely on its services. By utilizing ExpressText Connect, businesses can maximize the lifetime value of their customers while efficiently managing marketing campaigns. If you're a Shopify store owner seeking to elevate your marketing strategy, ExpressText Connect is your go-to solution for creating impactful SMS-based promotions.

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TapIt – Google Login

$3.99-$24.99 / Month

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Effortless one-tap Google login, boost conversions, no coding needed. Show more

TapIt – One Tap Google Login is a streamlined solution designed to transform website visitors into loyal customers with minimal effort. By allowing users to create accounts or log in with a single tap, TapIt eliminates the need for cumbersome forms and passwords, leading to a frictionless user experience. This innovative app automatically captures customer emails, helping businesses reduce cart abandonment and increase conversion rates. Returning users enjoy instant access, which enhances user retention and boosts overall customer lifetime value. The app's plug-and-play setup requires no coding, making it accessible for businesses of all sizes. Featuring real-time graphical insights, TapIt provides valuable data on total impressions and sign-ups, empowering businesses to optimize their marketing strategies. With TapIt, expect more signups, more checkouts, and ultimately, more revenue.

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SmartWoo‑Points based Loyalty

$4 / Month

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Boost retention by rewarding purchases, reducing cart abandonment, and increasing sales. Show more

SmartWoo‑Points based Loyalty is a powerful app designed to enhance customer retention by offering an intuitive and automated system for rewarding purchases. By assigning loyalty points to every customer order, the app encourages repeat business, helping to lower cart abandonment rates and elevate customer lifetime value. This, in turn, boosts sales and increases merchant profitability by fostering stronger customer relationships. Customers can seamlessly redeem their accumulated points for discount codes, providing them with immediate incentives to continue shopping. Additionally, the app includes a robust analytics dashboard that allows merchants to monitor customer behavior and track the performance of their loyalty program. Overall, SmartWoo-Points based Loyalty offers a comprehensive solution for businesses looking to maintain customer engagement and maximize profitability.

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Webkul POS Membership

$9 / Month

(3/5)

1 Reviews

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Loyalty Points Distribution & Redeemption To Customers Show more

POS Membership is an intuitive point-of-sale application designed to enhance customer loyalty through a rewarding points system. With every purchase, customers earn points that can be redeemed on future transactions, fostering repeat business and customer retention. Store owners can customize their loyalty program by setting unique loyalty point values and conditions, tailoring offers that best suit their business strategies. The app provides comprehensive administrative controls, allowing for easy membership creation, renewal management, and flexibility in updating loyalty and redemption rules. By enabling store owners to incentivize purchases effectively, POS Membership helps build a robust and engaged customer base. The app is a powerful tool for businesses looking to reinforce customer relationships while simplifying loyalty program management.

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Scribeless | Handwritten notes

6.9

6 Reviews

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Delight customers with handwritten direct mail & inserts. Show more

Scribeless | Handwritten Notes is an innovative app designed to significantly boost your customer retention by up to 31% through automated handwritten marketing. By sending personalized handwritten mail post-purchase, businesses can effectively capture their customers' attention in a cluttered digital world where emails often go unnoticed. This method not only helps in following up on orders, keeping your brand at the forefront of top customers' minds, but also provides an excellent opportunity to re-engage those with abandoned carts. Additionally, Scribeless enhances the customer experience by offering personalized QR codes and supports the collection of more product reviews. With automatic direct mail dispatched from facilities in the US, UK, and Canada, and the use of luxury materials complete with real stamps, your correspondence will convey a sophisticated touch. The AI-powered handwriting used is so realistic that 99% of people can’t tell the difference, ensuring your messages feel genuinely personal.

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Notifio: Web Push, Email & SMS

$9.99-$49.99 / Month

7.9

24 Reviews

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Increase customer retention, abandoned cart recovery & more. Show more

Notifio: Web Push, Email & SMS is a comprehensive automation app designed to streamline your marketing efforts through web push notifications, emails, and SMS. It offers ready-to-use automation workflows to address key customer engagement strategies such as welcome messages, abandoned checkout and browser recovery, and notifications for restocked items and price drops. Additionally, Notifio allows businesses to create customer winback strategies, cross-sell and upsell offers, and initiate review requests through its intuitive visual workflow builder. The app is designed to enhance multi-channel marketing automation, enabling businesses to run targeted campaigns with attractive offers to re-engage customers and boost sales. Its features include easy synchronization of existing customer data and detailed reporting on subscriber actions and recovered sales. Notifio empowers businesses to protect against cart abandonment and seamlessly manage customer engagement, helping drive increased store traffic and revenue.

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OneLoyalty: Loyalty & Rewards

$9-$49 / Month

7.5

114 Reviews

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Drive repeat purchase rate with powerful loyalty & rewards Show more

OneLoyalty: Loyalty & Rewards is a comprehensive app designed to elevate customer retention through a versatile points and rewards system. It enables businesses to award loyalty points for a variety of customer interactions, such as purchases or engaging with the brand on social media platforms like TikTok and Facebook. These points can be redeemed for attractive rewards, including discounts, free shipping, and gifts, which encourage repeat business. The app also features an effective referral program, empowering users to easily create unique links that benefit both referrers and referees while safeguarding against program abuse. With no coding required, businesses can quickly set up and customize a visually appealing loyalty widget to enhance user experience. Ultimately, OneLoyalty provides a strategic solution for fostering customer relationships, promoting engagement, and driving sales growth through personalized reward and referral initiatives.

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Be Exclusive Upsell Services

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Creates and upsells subscription-based services with benefits Show more

Be Exclusive Upsell Services is a dynamic application designed to boost your store's profitability by offering paid subscription-based additional services. This tool allows you to quickly set up a member benefits program and implement a post-purchase upsell pop-up. You can tailor the program by selecting from a range of benefits such as lifetime discounts, extended warranties, cashback, priority customer service, delivery guarantees, and breakage protection. The app promises a seamless setup experience, enabling you to enhance customer spending with minimal effort. With in-house customer claim management, you maintain perfect control over customer interactions and claims. Additionally, the service focuses on maximizing profit margins by introducing recurring revenue streams and encouraging client engagement through tailored benefits.

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Fealty: Loyalty & Cashbacks

$19-$99 / Month

8.2

2 Reviews

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Boost AOV via tiered loyalty programs with cashback/discounts Show more

Fealty: Loyalty & Cashbacks is a powerful app designed for Shopify merchants looking to enhance customer retention and boost sales. With Fealty, you can convert one-time buyers into devoted, repeat customers by offering enticing cashback rewards and special discounts. By creating FOMO with expiring credits, you can drive more sales and elevate your conversion rates. The app's in-app banner streamlines the process of new account creation, making it easy to grow a loyal customer base. Fealty offers customizable loyalty levels and VIP tiers based on spending, as well as a choice of reward types, including cashbacks and discounts. It automates the application of rewards at checkout, ensuring a seamless and satisfying customer experience. Additionally, the app features a comprehensive dashboard and reporting suite to help you efficiently monitor and maximize the ROI of your loyalty programs. Sign up today to experience the benefits and watch your sales and average order value soar.

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MF Stamp – Short Term Loyalty

$39.99-$199.99 / Month

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Boost customer loyalty with customizable stamp cards and automated rewards. Show more

MF Stamp: Stamp Card Loyalty is a dynamic app designed to bolster customer engagement through interactive stamp card systems. It effectively attracts repeat customers by presenting a visually appealing goal that encourages continuous purchases. New customer acquisition is enhanced by allowing businesses to set an initial stamp count, offering discount coupons from the first purchase to lower barriers to entry. The app boasts extensive customization options, enabling businesses to personalize the design of their stamp cards to align with their brand aesthetic. Key features include automatic stamp awarding based on customer behavior, transforming accumulated stamps into valuable coupons. Users can also leverage the membership rank feature to display tiers based on the number of stamps collected, incentivizing ongoing engagement. Additionally, a robust referral system is integrated, allowing businesses to generate unique URLs with referral codes to expand their customer base. Finally, a customizable FAQ section helps pre-load common questions and answers, minimizing the need for direct Q&A and improving user experience.

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Essential ‑ Back In Stock Pro

8

20 Reviews

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Easy and real time back-in-stock and restock alerts Show more

Essential ‑ Back In Stock Pro is a powerful tool designed to help businesses retain customers and recover lost sales by automating notifications for restocked items. The app allows customers to sign up for alerts directly on product pages, with the app efficiently managing waitlists to ensure no customer is overlooked. Users can easily export customer emails and access performance reports to analyze the effectiveness of the restock notifications. The app's customizable pop-up form can be tailored to match brand colors, providing a seamless integration with existing store aesthetics. It supports integration across home, product, and collection pages, ensuring comprehensive coverage of all stock-related issues. Designed for effortless installation and compatibility with most themes, Essential ‑ Back In Stock Pro offers robust 24/7 customer support to assist users whenever needed. This app is essential for ensuring that businesses never miss a sale due to stock shortages.

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Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 235 Apps

CW‑WhatsApp Chat, Abandon Cart

Influence: Loyalty & Referral

Volt Mobile App Builder

Discount‑Codes

AskBeat NPS surveys

Llama Post Purchase Signups

Appstle Loyalty Reward Program

Order Rescue

Kangaroo: Loyalty and Rewards

ExpressText Connect

TapIt – Google Login

SmartWoo‑Points based Loyalty

Webkul POS Membership

Scribeless | Handwritten notes

Notifio: Web Push, Email & SMS

OneLoyalty: Loyalty & Rewards

Be Exclusive Upsell Services

Fealty: Loyalty & Cashbacks

MF Stamp – Short Term Loyalty

Essential ‑ Back In Stock Pro