Shopify Customer retention apps 2026

Triggered: Power‑up workflows

$16-$72 / Month

8.2

1 Reviews

Create opt-in URLs, target customers, trigger Flow workflows Show more

Triggered: Power‑up Workflows app enhances your customer engagement and retention by leveraging advanced marketing tools to boost conversion rates and foster brand loyalty. It enables you to set up conditional rules that automate Shopify Flow triggers, customer and order tagging, and even line item modifications for orders. With Triggered, you can generate opt-in URLs to be used in emails, post-checkout, or within the customer account section, facilitating seamless activation of Shopify Flow workflows or direct actions. This app empowers you to refine your marketing strategies by targeting specific customer segments and tailoring interactions to drive higher lifetime value. Streamline your workflows and lead your business towards enhanced customer satisfaction and sustainable growth with Triggered.

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WooChat WhatsApp Marketing

$34.99-$99.99 / Month

8.2

3 Reviews

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Boost Sales with Personalized WhatsApp Messages Show more

WooChat WhatsApp Marketing is a powerful automation tool designed to elevate your sales performance and customer retention through the popular messaging platform, WhatsApp. This app effectively tackles the issue of abandoned carts by retargeting potential customers who either left items in their carts or viewed products without purchasing. It enhances the sales process with proactive features like COD confirmation and prepaid conversion notifications to cut down on returns. Integrated seamlessly with Shopify, WooChat helps craft a recommendation engine, boosting reordering and growing revenue through timely follow-ups. The app also offers a shared inbox feature, transforming everyday conversations into lucrative sales opportunities. Furthermore, with tools to grow your WhatsApp subscriber list and comprehensive options to track your ROI and monitor sales, WooChat ensures you reach your desired audience and revenue goals efficiently.

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Kangaroo: Loyalty and Rewards

$199 / Month

7.9

49 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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MambaSMS Email &SMS Marketing

$15-$20 / Month

8.2

6 Reviews

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邮件/短信营销提高转化率增加用户复购率 Show more

MambaSMS Email & SMS Marketing is a powerful tool designed to improve the efficiency of email and SMS marketing campaigns. It enables businesses to instantly connect with their customers through emails and text messages, and enhances the recovery of abandoned carts through automated processes. With compliance to TCPA and GDPR, MambaSMS can send simple, automated SMS notifications within seconds, helping convert more customers and complete orders. The app is easy to install with a one-click setup, making it convenient for businesses to start using right away. It offers an independent solution for SMS and email marketing that focuses on automation to save time and reduce manual labor. Furthermore, MambaSMS allows businesses to refine user tags and create accurate customer profiles for targeted marketing.

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niblin

$225-$450 / Month

8.2

3 Reviews

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Turn scattered data into Insights Show more

Niblin is a powerful sales analytics app designed to enhance customer retention and boost business growth. By consolidating data from diverse channels into a single, intuitive dashboard, Niblin provides streamlined insights that empower businesses to make informed decisions. The app enables users to tailor marketing strategies by identifying loyal customers and optimizing sales performance with ease. With real-time analytics, businesses can stay competitive by quickly adapting to market trends. Niblin offers automated reporting and analysis, freeing up time for business owners to focus on growth strategies. The app facilitates tracking of sales, nurturing of customer loyalty, and unlocking of new revenue streams through targeted promotions and personalized recommendations. Embrace the future of business intelligence and stay ahead with Niblin.

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ReOrder Reminder Pro

$12-$89 / Month

8.2

2 Reviews

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Automate reorder reminders for merchants, boosting customer retention and sales. Show more

ReOrder Reminder Pro is an innovative application designed to help merchants boost repeat purchases by automating reorder reminder emails based on product usage. This app ensures customers are timely notified when it's time to restock their favorite products, fostering customer loyalty and retention. Users can personalize the reminder schedule by setting estimated usage days and adding buffer time for shipping, ensuring reminders arrive just in time. Additionally, merchants can entice customers with special offers by including coupon codes in reminder emails. The app also integrates performance analytics, allowing merchants to track the effectiveness of their reminders and refine their strategy for better results. With features like automatic inclusion of direct checkout links, ReOrder Reminder Pro makes it seamless for customers to restock, thereby enhancing the overall shopping experience.

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Retafy

$99-$399 / Month

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Boost Loyalty, Drive Sales: Engage & Reward Customers Show more

Retafy is a cutting-edge customer retention application designed to enhance customer loyalty through an intuitive points-based rewards system. Merchants are empowered with customizable options within the app, allowing them to set specific criteria for how customers can earn points—be it through purchases, store interactions, or other predefined actions. Customers enjoy a rewarding shopping experience as they accumulate points, which can later be redeemed as coupon codes in their account, unlocking special discounts and exclusive offers on future purchases. The app includes features like a customizable points system, allowing businesses to tailor their loyalty programs to fit their unique brand. Additionally, Retafy provides insightful analytics and reporting, enabling merchants to track engagement and optimize their strategies. With seamless integration capabilities, Retafy easily fits into existing systems, making it a versatile tool for boosting long-term customer engagement.

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AppMe ‑ Mobile App Builder

$99-$799 / Month

8.2

5 Reviews

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Turn your store into a world-class mobile app Show more

AppMe ‑ Mobile App Builder revolutionizes mobile shopping by offering a seamless and personalized shopping experience through its robust e-commerce solutions. Perfectly integrated with Shopify, the app leverages first-party data to optimize targeted customer engagements. With its native mobile apps, businesses can significantly enhance conversion rates and customer retention by utilizing unlimited push notifications. AppMe stands out with customizable layouts that ensure perfect product showcasing, along with the ability to integrate effortlessly with top Shopify apps to boost functionality. Users can rely on unparalleled customer service and expert support to ensure growth and store success. Transform your mobile store experience with strategic insights and tools designed to skyrocket app installs and drive business success.

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Osira Chat

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AI chat support with store design and conversion optimization Show more

Osira Chat is an innovative app crafted to empower store owners with cutting-edge real-time chat support and strategic store optimization tools. By emphasizing enhanced store design and effective conversion strategies, Osira Chat helps merchants create a more engaging and user-friendly shopping experience for their customers. What truly sets this app apart is its ability to provide actionable insights into customer retention and sales performance enhancement, addressing common inefficiencies and driving business growth. With its intuitive and easy-to-use interface, store owners can seamlessly integrate new features and strategies to boost their operations. Osira Chat not only offers essential support for day-to-day store management but also provides valuable guidance in achieving better results and sustainable development. Users will find this app indispensable for optimizing their store’s performance, ultimately leading to improved sales and customer satisfaction.

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Convertedin Ads & Marketing

$119-$599 / Month

7.5

12 Reviews

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Drive sales & engagement with personalized automated ads Show more

Convertedin Ads & Marketing is a comprehensive marketing automation platform designed specifically for eCommerce teams to enhance their advertising strategies. It enables businesses to consolidate and categorize their user data, creating a bespoke ad experience for customers. The app supports seamless connectivity across major marketing channels including Facebook, Instagram, Snapchat, TikTok, and Google, ensuring businesses maintain engagement with their audience. By employing Convertedin’s advanced targeting intelligence, users can optimize their Return On Ads Spent (ROAS), efficiently automating both customer acquisition and retention processes. The platform excels in deploying advanced social media, search, and display advertisements across leading platforms, offering intelligent segmentation and customer retargeting features. Additionally, Convertedin supports robust email marketing functionalities, including a variety of campaign types such as abandoned cart, upsell, and win-back emails, along with sophisticated campaign management tools utilizing AI, analytics, and segmentation. With its powerful capabilities, Convertedin streamlines marketing efforts, making it a valuable asset for any eCommerce team looking to elevate their advertising strategy.

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Loyale Loyalty Rewards Program

$45-$750 / Month

8.2

3 Reviews

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Increase your brand presence & retain your customers Show more

Loyale: Loyalty & Gift Cards is a dynamic app designed to transform your customers into loyal repeat purchasers by making every interaction within your loyalty program feel personalized and unique. The app automates messaging to foster customer loyalty and build stronger relationships effortlessly, allowing you to focus on what matters most. Loyale empowers users to provide a comprehensive brand experience, ensuring complete control over the process from initial contact to resolution. This direct interaction with consumers facilitates instant data collection and addresses any issues that arise in real time. The app offers customizable points and coupon schemes triggered by specific purchases and actions. Users can run ongoing or one-off campaigns with ease, utilizing push notifications and customer segmentation based on demographics and transaction behavior. Furthermore, Loyale allows businesses to generate and distribute gift cards and coupons, notifying customers conveniently via SMS, all while offering a variety of loyalty and reward features, including cashback programs, digital wallets, and more.

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PaperNotes Postcards

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Boost Sales Through Personalized Postcard Campaigns Show more

PaperNotes Postcards is an innovative app designed for Shopify merchants, aiming to enhance customer retention through automated, personalized postcard campaigns. It presents an invaluable tool for businesses striving to build stronger, more meaningful connections with their customers in today's competitive market. By transforming the post-purchase journey into a memorable, tangible experience, the app fosters brand loyalty and encourages repeat business. Through strategic postcard delivery, PaperNotes Postcards re-engages customers at crucial moments, driving increased sales and incentivizing repeat purchases. Its automated personalization feature significantly enhances customer engagement, making the shopping experience more impactful and memorable. Ideal for merchants seeking to distinguish themselves, PaperNotes Postcards not only helps create lasting impressions but also strengthens the overall customer relationship.

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Protega Post Purchase Care

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Simplify and secure post-purchase care with AI-driven solutions. Show more

Protega Post Purchase Care is a comprehensive solution designed to enhance the efficiency and security of the post-purchase customer experience for merchants. By leveraging its unified platform, businesses can seamlessly manage customer interactions through advanced AI-powered features such as fraud detection and prevention. The app streamlines the handling of returns, exchanges, and claims, offering automated support to ensure swift resolutions. It protects merchant revenue by prioritizing legitimate claims and mitigating policy abuse, enabling businesses to focus on genuine customer concerns. Protega’s full-stack approach also provides product and shipping protection, consolidating all aspects of post-purchase care into a single, manageable interface. With its intelligent tools, Protega helps businesses retain customers through reliable service and efficient problem-solving.

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VP: Shop News

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Engage customers with announcements, promotions and events Show more

VP: Shop News is an innovative app designed to enhance the communication between your online store and its customers. It enables you to seamlessly deliver the latest news, announcements, and promotions directly to your audience, boosting both customer retention and acquisition. Whether you're launching a new event or updating your product line, the app facilitates swift dissemination of information, engaging your visitors with timely updates. The app allows you to professionally customize the design, look, and feel of the widget to align with your brand's aesthetics. By promoting news, special offers, and exclusive deals, VP: Shop News helps attract more customers and ultimately generates more orders for your business. Engage your audience like never before and elevate your store's visibility with this comprehensive communication tool.

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TryOnify: Try Now, Pay Later

$299 / Month

8.2

4 Reviews

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Try Before You Buy Program to Convert Skeptical Customers Show more

TryOnify is an innovative app designed to enhance the shopping experience by offering a risk-free trial, encouraging customers to explore and trust your products. By enabling customers to try items at home before committing to a purchase, it demonstrates confidence in your brand and can lead to increased sales. Store owners can configure essential parameters like trial length, product eligibility, and deposit amounts, tailoring the experience to fit their business needs. With a seamless process, customers can sign up for trials directly in-store, and the app automatically handles outstanding charges once the trial period ends. Additionally, TryOnify includes a branded customer returns portal, ensuring a smooth and professional experience from trial to purchase. This approach not only fosters customer loyalty but also reduces the barriers to buying, making it a strategic asset for modern retail businesses.

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AskBeat NPS surveys

$9-$29 / Month

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Post Purchase survey & Abandoned Checkout feedback with NPS Show more

AskBeat NPS Surveys is a comprehensive tool designed to capture and analyze customer feedback through automated and manual NPS (Net Promoter Score) surveys, following purchases or abandoned checkouts. This app empowers businesses to enhance customer retention and improve the overall customer experience by acting on detailed insights from the feedback collected. With AskBeat, you can effortlessly distribute NPS surveys in multiple languages, customized with your brand's logo, ensuring a personalized touch. The platform provides real-time results and tracks the evolution of your Net Promoter Score, allowing you to monitor improvements and trends over time. To incentivize feedback participation, businesses can offer discount codes to customers who complete surveys. This strategic feedback collection and analysis ultimately aim to boost sales and foster stronger customer loyalty.

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Llama Post Purchase Signups

$9.99-$29.99 / Month

8.2

4 Reviews

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Allow customers to create an account on the Thank You page Show more

LC | Easy Account Creation is an innovative app designed to enhance customer retention by facilitating seamless account creation immediately after a purchase. By enabling account sign-ups on the Thank You page, the app captures valuable customer information that can be leveraged for personalized marketing and repeat sales. Customers can opt into SMS or email preferences, allowing businesses to maintain direct communication and foster loyalty. The app also collects customers' dates of birth during the account creation process, enabling targeted and timely promotions. Exclusive discounts can be offered to those who create accounts, providing an incentive for customers to engage further. With customizable design options, LC | Easy Account Creation can be tailored to match your brand's look and feel, making it a vital tool for any e-commerce store aiming to boost its customer base and nurture long-term relationships.

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Lovely - Audio Gifts Messages

8.2

1 Reviews

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Let your customers add an Audio Message to Gifts with QR codes Show more

Lovely ‑ Audio Gifts Messages is an innovative app that allows your customers to add a personal touch to their orders by including customizable audio gifts. The process is seamless, as customers can effortlessly use the Lovely widget, which you can personalize to align with your store's brand style. Once an order is completed, customers have the opportunity to record and personalize their audio messages through an intuitive interface. A unique QR code is then generated for each audio gift, ready to be printed on the order shipping box. Upon order receipt, gift recipients can simply scan the QR code to enjoy their surprise, making the experience both interactive and heartfelt. By enhancing customer engagement and satisfaction, the app serves as a tool to boost customer retention, brand loyalty, and average order value. Integrated smoothly with Shopify, Lovely ‑ Audio Gifts Messages ensures a secure, non-disruptive addition to your online operations.

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Email & SMS Marketing: Forward

$49-$199 / Month

8.2

24 Reviews

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Up your retention game with email and SMS marketing Show more

Email & SMS Marketing: Forward is a versatile app designed to enhance your business communication and customer engagement from day one. It allows you to effortlessly send email promotions, newsletters, and SMS marketing campaigns using a feature-rich platform. With its powerful segmentation engine, you can tailor your messages based on order history, geography, and campaign behavior to reach the right audience effectively. The app offers easy-to-use drag-and-drop design tools and prebuilt templates to create visually stunning emails. Forward also provides actionable campaign analytics and a Deliverability Meter to ensure your messages reach inboxes. Enjoy the benefit of paying only for what you use, with no limits on the number of contacts. Plus, 24x7 support and dedicated success managers are available to assist in growing your business and improving customer retention.

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Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 235 Apps

Triggered: Power‑up workflows

WooChat WhatsApp Marketing

Kangaroo: Loyalty and Rewards

MambaSMS Email &SMS Marketing

niblin

ReOrder Reminder Pro

Customer Link Hub

Retafy

AppMe ‑ Mobile App Builder

Osira Chat

Convertedin Ads & Marketing

Loyale Loyalty Rewards Program

PaperNotes Postcards

Protega Post Purchase Care

VP: Shop News

TryOnify: Try Now, Pay Later

AskBeat NPS surveys

Llama Post Purchase Signups

Lovely - Audio Gifts Messages

Email & SMS Marketing: Forward