Shopify Customer retention apps 2026

DR UK Duty & Tax Pro

(1/5)

1 Reviews

Duty and tax refunds made easy for E-commerce returns. Show more

The UK Duty Refunds for Returns app offers a seamless solution for UK shoppers to reclaim customs duties and VAT on returned purchases, enhancing their shopping confidence. This digital tool not only benefits customers but also allows store owners to boost customer retention by streamlining the return process. Additionally, businesses can explore a new revenue stream through a shared commission scheme offered by the app. Users can enjoy a branded Duty Refunds page and dashboard to manage all return claims efficiently. By integrating this app, merchants can improve their store's reputation through better reviews, thanks to the smooth and hassle-free return experience it provides. Optimize customer satisfaction and financial opportunities by leveraging this innovative digital refund solution.

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Vat refund

Duty reclaim

Branded dashboard

Improved retention

New revenue stream

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Kash: Cashback & Store Credits

8.2

110 Reviews

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Retain Customers with E-Gift Cards, CashBack & Winback Offers Show more

GiftKart: Cashback & Gift Card is a versatile app designed to revolutionize the way you shop and save. With GiftKart, you can explore a wide array of gift cards from your favorite retailers, making it easy to choose the perfect present for any occasion. The app not only simplifies gift-giving but also offers cashback rewards on your purchases, allowing you to earn while you spend. Enjoy a seamless shopping experience with easy-to-navigate features and secure payment options. Whether you're buying gifts for loved ones or treating yourself, GiftKart ensures you maximize your savings with ongoing offers and exclusive deals. Perfect for savvy shoppers, GiftKart is your go-to app for buying, storing, and managing gift cards effortlessly.

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E-gift cards

Tiered cashback

Customer winback

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Monetha: Rewards & Affiliates

$29-$249 / Month

8.2

2 Reviews

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Pay as you go reward program to drive customer retention Show more

Monetha: Rewards & Affiliates is a powerful tool that enhances customer engagement and boosts sales by offering thousands of rewards options. By implementing points-based cashback and discounts, businesses can incentivize repeat purchases and increase customer lifetime value. The app provides seamless integration with customizable reward widgets to match your brand, requiring no coding skills to set up. Monetha also amplifies your promotional efforts through multiple channels, including emails, push notifications, and online platforms. You only pay when you make a sale, ensuring cost-effectiveness with unlimited customer engagement potential. Additionally, leverage backlinks and tap into Monetha's extensive network to reach new markets, unlocking limitless growth opportunities. With rewards that align with customers' desires, Monetha ensures they return for more, transforming your customer experience.

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No coding required

Customizable widgets

Points-based rewards

Cash-back incentives

Discount opportunities

Extra promotions

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Discount‑Codes

$3.99 / Month

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Give discount code on order status page Show more

The Discount-Codes app by Rock Technolabs is designed to enhance customer engagement by offering post-purchase discounts. Once a customer places an order, you can provide them with personalized discount codes directly on the Thank You page. The app allows you to set conditions, such as offering discounts when an order exceeds a specific amount, to encourage repeat purchases and increase customer loyalty. With easy customization options, you can tailor the pop-up window to match your brand's aesthetics. Additionally, the app tracks how often discount codes are copied and utilized, giving you insights into the effectiveness of your promotional strategies. This feature-rich app not only boosts sales through strategic discounts but also enables comprehensive monitoring of code usage for better business decisions.

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Popup customization

Forecast copied codes

Post-order discounts

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Kangaroo: Loyalty and Rewards

$199 / Month

7.9

49 Reviews

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Build customer loyalty with rewards, offers, VIP tiers & more Show more

Kangaroo: Loyalty and Rewards is an innovative digital platform designed to enhance business revenue by increasing sales, driving customer traffic, and boosting customer retention. This fully customizable loyalty program allows businesses to engage customers with personalized offers, rewards, and targeted marketing strategies tailored through segmentation. With features like referrals, VIP membership tiers, and a comprehensive omnichannel approach, Kangaroo enables businesses to craft a unique loyalty experience. Businesses can easily monitor and adjust their programs based on customer behavior and trends, ensuring control over their customer data. The platform allows for brand customization by incorporating business colors, logos, and graphics, creating a seamless connection with your brand identity. Additionally, Kangaroo facilitates repeat purchases through strategic point systems and offers, and empowers businesses to effortlessly reach customers via SMS, email, and push notifications. Cultivate loyal brand advocates by leveraging Kangaroo’s powerful referral engine, driving organic growth and expanding your customer base.

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Vip tiers

Personalized offers

Custom branding

Targeted marketing

Omnichannel solutions

Referral engine

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Criteo Sales Growth Ads

7.1

34 Reviews

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Trusted and impactful advertising to grow your business Show more

Criteo Sales Growth Ads is an innovative app designed to empower merchants with seamless advertising solutions. It integrates advanced technologies for creating, launching, managing, and measuring ad campaigns with simplicity and automation at its core. Merchants can directly connect to Criteo, enhancing their reach and enabling greater personalization to effectively target high-intent buyers. This, in turn, elevates acquisition rates and boosts customer retention by cultivating better relationships with top-tier customers. The app features marketing automation and audience-building tools, allowing businesses to efficiently connect with retailers and publishers. With Criteo Sales Growth Ads, merchants can unlock the full potential of their advertising efforts and achieve measurable growth outcomes.

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Marketing automation

Create ads

Launch campaigns

Manage ads

Measure campaigns

Audience builder

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SuperAGI Marketing (Contlo)

7.5

75 Reviews

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AI-Native Ecommerce Marketing & Helpdesk in a single Platform Show more

Contlo is an innovative AI-powered platform designed to enhance ecommerce marketing and helpdesk operations. It's specifically crafted to help modern ecommerce businesses increase sales by focusing on customer retention through personalized campaigns and automated customer journeys via Email and SMS. By providing a comprehensive suite for marketing and customer support, Contlo ensures businesses can deliver exceptional experiences with quick resolutions across multiple channels. Users gain instant access to complete customer data, enabling informed marketing decisions and targeted campaigns based on behavior. The platform offers 360° visibility into customer interactions and activities, making it easier to understand and engage with users effectively. Furthermore, Contlo streamlines customer conversations with features like round-robin assignment, ensuring efficient support across channels, including Email, SMS, Facebook, Instagram, and Voice.

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Automated customer journeys

Ai personalized campaigns

360° customer data

Omnichannel conversation management

Instant resolutions

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GoGenerosity ‑ Donations

$29-$299 / Month

8.2

19 Reviews

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Making generosity easy Show more

GoGenerosity - Pay it Forward is an innovative app designed to seamlessly incorporate generosity into your checkout process. This app allows customers to donate during their purchase, creating a positive experience while directly supporting local communities. Each month, the collected donations are transformed into your store's Gift Cards, effectively enhancing your revenue stream. Partnered charities utilize these Gift Cards to acquire essential items, ensuring your business makes a tangible difference. The app requires no coding, making it easy to install and start collecting donations immediately. By using GoGenerosity, you can improve customer retention and cart size while maintaining a consistent social impact strategy across all your Shopify sites globally. Additionally, the flexibility to support multiple charities and change them monthly means your business can sustainably help various community causes.

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Easy setup

Social impact

Increase retention

No code needed

Multiple charities

Boosts revenue

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Tickr Customer Login History

$9.99-$39.99 / Month

8.2

5 Reviews

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Export Customer Login History data Show more

Tickr - Customer Login History is a powerful app designed to maximize the potential of your Shopify store by providing detailed insights into customer engagement. With this app, you can effortlessly monitor user logins and access the last login date of each customer, enabling you to better understand their activity and preferences. The app also offers unlimited CSV exports for targeted marketing, allowing you to tailor your marketing strategies effectively. Enhance your customer retention by generating discount codes in bulk and sending personalized email reminders. By leveraging these data-driven insights and marketing capabilities, you can elevate your store's performance and drive sales growth. Install Tickr today for seamless login tracking and enhanced customer interaction management.

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Generate discount codes

Export login data

Monitor user logins

Send email reminders

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TrackMage: Tracking & Upsells

$8.99-$98.89 / Month

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Provide Amazon-like customer experience to get extra sales! Show more

TrackMage: Tracking & Upsells is a powerful app designed to seamlessly integrate with your Shopify store, optimizing your shipping and customer engagement processes. It automatically imports your orders and synchronizes all shipment data in real-time, providing your customers with instant live tracking updates and alerts for pickups. This ensures they enjoy an effortless and transparent experience, significantly reducing the number of "Where IS My Order?" requests. With TrackMage, you benefit from comprehensive inbound and outbound shipment statuses, allowing for more direct upsells and improving customer retention. The app also offers robust supply chain analytics and specialized wholesale features, making it indispensable for business growth. Supporting over 1000 carriers worldwide, TrackMage not only automates your shipping alerts but also enhances customer satisfaction with customizable email updates in any language, helping you garner high-ranking customer reviews and repeat purchases effortlessly.

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Customer retention

Automated alerts

Real-time tracking

Review collection

Live shipment updates

Product upsells

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ZigZag Returns & Exchanges

$20-$50 / Month

7.9

213 Reviews

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Manage and automate returns, refunds, exchanges and get labels Show more

Sorted Returns Center, formerly known as Clicksit, is a comprehensive solution for managing product returns with ease and efficiency. It offers competitive shipping label options from Evri, Collect+, and USPS, or allows you to upload your own, granting flexibility in handling logistics. Customers can conveniently request returns, refunds, or exchanges through a branded portal tailored to your brand's look and feel. The app empowers businesses with customizable communication tools to keep customers informed about the status of their returns. With features like automated refund approvals and order generation for exchanges, it minimizes manual tasks, making the return process seamless. The intuitive returns management dashboard provides the ability to set custom rules and return windows while offering valuable insights into your return operations. Simplify your returns handling with Sorted Returns Center’s sleek management tools and automation features.

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Branded returns portal

One-click refunds

Custom notifications

Auto-generated labels

Upload own labels

Auto-create new orders

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Hyperk ‑ Loyalty Made Easy

$49-$149 / Month

8.2

1 Reviews

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All in one rewards, loyalty & referral solution Show more

Hyperk ‑ Loyalty Made Easy is a user-friendly app designed to simplify and enhance customer loyalty programs for businesses of all sizes. It provides an intuitive platform for creating and managing personalized rewards and incentive programs, helping businesses increase customer retention and engagement. With easy integration into existing systems and a customizable interface, Hyperk allows businesses to tailor loyalty experiences to their brand identity and customer preferences. Featuring real-time analytics, the app offers valuable insights into customer behavior, enabling data-driven decisions to optimize loyalty strategies. Additionally, Hyperk supports seamless communication with customers through automated notifications and updates on earned rewards and exclusive offers. The app's scalable solutions ensure it can grow alongside a business, making it an ideal choice for companies looking to foster long-term customer relationships and drive repeat business effectively.

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Customer engagement

Reward programs

Sales boost

Referral bonuses

Loyalty points

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Email & SMS Marketing: Forward

$49-$199 / Month

8.2

24 Reviews

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Up your retention game with email and SMS marketing Show more

Email & SMS Marketing: Forward is a versatile app designed to enhance your business communication and customer engagement from day one. It allows you to effortlessly send email promotions, newsletters, and SMS marketing campaigns using a feature-rich platform. With its powerful segmentation engine, you can tailor your messages based on order history, geography, and campaign behavior to reach the right audience effectively. The app offers easy-to-use drag-and-drop design tools and prebuilt templates to create visually stunning emails. Forward also provides actionable campaign analytics and a Deliverability Meter to ensure your messages reach inboxes. Enjoy the benefit of paying only for what you use, with no limits on the number of contacts. Plus, 24x7 support and dedicated success managers are available to assist in growing your business and improving customer retention.

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Pre-built templates

Drag-and-drop editor

Campaign analytics

Sms campaigns

Email promotions

Customizable automations

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SavedBy Package Protection

8.2

32 Reviews

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Making lost, stolen, and damaged packages a worry of the past Show more

SavedBy Package Protection is an innovative app designed to give your customers peace of mind by protecting their packages against loss, theft, or damage during transit. In the event of an issue, customers can easily file a claim and choose between re-ordering their product or receiving a refund, with all costs covered by SavedBy's wallet rather than yours. By handling the intricacies of package mishaps caused by major shipping companies like USPS, UPS, and FedEx, SavedBy alleviates the burden on your customer support team, reducing both costs and stress. This service encourages increased customer conversion and loyalty by instilling confidence in the shipping process. Retailers benefit from mitigated financial losses while maintaining steady revenue streams, as SavedBy manages refunds and funds new orders placed directly in your store. Ultimately, SavedBy empowers retailers to closely control and enhance the customer experience, delivering satisfaction from your door to theirs.

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Increase conversions

Revenue retention

Package protection option

Re-order or refund

Customer experience control

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Bon ‑ Shop, Track and Discover

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Connect, retain and automatically engage with your customers Show more

Bon - Shop, Track and Discover is a dynamic app designed to seamlessly connect your e-commerce store to the Bon Network, offering you real-time insights into your business performance. With this app, you can easily monitor followers, orders, and returns, providing a clear overview of how your store is doing. Bon Merchant simplifies the process by summarizing customer orders and returns in an intuitive format, allowing you to concentrate on driving sales. The app actively engages with your customers, fostering long-term, healthy relationships without the hassle of constant oversight. Enhance customer loyalty by automatically rewarding both existing and new customers. Additionally, the app makes processing returns straightforward, enhancing the shopping experience for your patrons. Stay connected and informed about your business's dynamics, effortlessly maintaining engagement and growth.

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Customer engagement

Real-time insights

Order summaries

Easy returns

Direct connections

Automatic rewards

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Pier39.ai

8.2

6 Reviews

Drive repeat purchases with exclusive discount coupons Show more

Persona is a powerful tool designed to boost customer loyalty and drive repeat purchases by offering attractive discount coupons for future orders. Upon completing a purchase, customers can explore exclusive brand offers that unlock valuable discount codes, encouraging them to come back and shop again. This seamless integration with major e-commerce platforms provides businesses with an effective way to enhance customer retention and maximize lifetime value. With Persona, businesses can create a rewarding shopping experience through features like a Thank You Page Widget for easy access to rewards and personalized offers from top brands. By focusing on building long-term relationships, Persona helps businesses cultivate a loyal customer base while providing tangible benefits to their users.

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Personalized offers

Discount coupons

Thank you widget

AskBeat NPS surveys

$9-$29 / Month

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Post Purchase survey & Abandoned Checkout feedback with NPS Show more

AskBeat NPS Surveys is a comprehensive tool designed to capture and analyze customer feedback through automated and manual NPS (Net Promoter Score) surveys, following purchases or abandoned checkouts. This app empowers businesses to enhance customer retention and improve the overall customer experience by acting on detailed insights from the feedback collected. With AskBeat, you can effortlessly distribute NPS surveys in multiple languages, customized with your brand's logo, ensuring a personalized touch. The platform provides real-time results and tracks the evolution of your Net Promoter Score, allowing you to monitor improvements and trends over time. To incentivize feedback participation, businesses can offer discount codes to customers who complete surveys. This strategic feedback collection and analysis ultimately aim to boost sales and foster stronger customer loyalty.

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Real-time results

Discount incentives

Multilingual surveys

Automatic nps surveys

Manual nps surveys

Custom brand surveys

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CartSaver: Persistent Cart

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Seamlessly sync and restore shopping carts across all devices. Show more

CartSaver: Persistent Cart is a powerful tool designed to combat cart abandonment and enhance customer loyalty. This intuitive app saves customers' unfinished cart sessions, ensuring they are automatically restored during their next visit, providing a seamless shopping experience. By synchronizing carts across multiple devices, CartSaver guarantees that users can access their saved items anytime, anywhere, as long as they use the same account. The app also offers features like popups that allow users to easily keep or discard saved items and merge saved carts with current selections for efficient shopping. Customizable popup styling options enable businesses to align the app's look with their brand, while the automatic cart clearing upon user logout maintains privacy and security. By utilizing CartSaver, businesses can significantly boost their cart recovery rates and enhance customer satisfaction.

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Popup customization

Sync across devices

Restore cart automatically

Merge cart items

Clear cart on logout

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Handwrytten: Handwritten Notes

8.2

1 Reviews

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Drive Customer Lifetime Value through Handwritten Outreach. Show more

Handwrytten: Handwritten Notes is an innovative app that brings the personal touch of handwritten notes into the digital age with ease and sophistication. By using patented robotic technology, the app crafts notes in real pen with a custom and realistic handwriting style, even mimicking your own handwriting and signature for a truly authentic feel. Perfect for personal and business use, Handwrytten allows you to customize your stationery and include inserts such as business cards, coupons, and more. The app’s rules-based system intelligently automates the sending of notes based on criteria like a first purchase or spending thresholds, making the process seamless and efficient. Whether you're looking to send heartfelt messages or nurture customer relationships, Handwrytten offers endless possibilities to make a memorable impression. Crafted on thick, quality stock, every note promises a touch of elegance and authenticity, elevating the experience of sending and receiving handwritten communication.

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Automatic sending

Custom stationery

Real pen handwriting

Signature inclusion

Trigger-based sending

Insert items

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

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Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

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Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 180 to 200 of 235 Apps

DR UK Duty & Tax Pro

Kash: Cashback & Store Credits

Monetha: Rewards & Affiliates

Discount‑Codes

Kangaroo: Loyalty and Rewards

Criteo Sales Growth Ads

SuperAGI Marketing (Contlo)

GoGenerosity ‑ Donations

Tickr Customer Login History

TrackMage: Tracking & Upsells

ZigZag Returns & Exchanges

Hyperk ‑ Loyalty Made Easy

Email & SMS Marketing: Forward

SavedBy Package Protection

Bon ‑ Shop, Track and Discover

Pier39.ai

AskBeat NPS surveys

CartSaver: Persistent Cart

Handwrytten: Handwritten Notes

Customer Link Hub