Shopify Customer retention apps 2025

Key Customer CRM Insights

Key CRM Insights and Metrics with InstanteStore Show more

Key Customer CRM Insights is a powerful app that leverages your sales data to provide crucial customer relationship management metrics instantly. It enables businesses to quickly identify their most valuable customers, those with the highest order values, ensuring resources are focused on nurturing these relationships. The app also highlights "hottest customers," who have made significant recent purchases, allowing for timely engagement strategies. Additionally, Key Customer CRM Insights identifies potential churn customers, offering you an opportunity to take proactive measures to retain them and reduce customer turnover. By delivering these actionable insights, the app helps businesses boost sales, enhance customer retention, and maximize overall customer value. With its user-friendly interface, Key Customer CRM Insights streamlines the decision-making process, making it an indispensable tool for any forward-thinking business.

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Identifies valuable customers

Identifies hottest customers

Identifies potential churn

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Postcard Marketing ‑ Touchcard

7.7

36 Reviews

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Postcards printed & mailed for you. Automatically! Show more

Postcard Marketing - Touchcard is a powerful tool designed to boost customer retention and increase revenue for your store. The app enables you to automatically send personalized, tangible postcards with enticing offers, such as a 15% discount, to new customers who spend more than $50. This personal touch not only delights your customers but also encourages repeat purchases, as demonstrated by Joe, who after receiving a thank you postcard, made another purchase worth $100. Touchcard enhances your marketing strategy by using advanced targeting to reach the right customers at the optimal time and employs strategies like automatically generated expiration dates to create urgency. Additionally, the app offers a comprehensive dashboard where you can track your revenue and return on ad spend, allowing you to gauge the effectiveness of your postcard campaigns. By using Touchcard, you can raise the lifetime value of each customer and turn one-time buyers into loyal patrons.

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Revenue tracking

Advanced targeting

Automated postcards

Increased urgency

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Gaze ‑ Order Analytics

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Upsell Recommendations After Order. Data Analytics for Upsell Show more

Gaze ‑ Order Analytics is a powerful app designed to enhance your sales strategy by tracking products customers viewed but didn't purchase. By identifying these unordered products, you can strategically offer your customers discounts on items they previously showed interest in, boosting the likelihood of repeat purchases. The app leverages unique analytics to provide insights into customer behavior, helping you understand what shoppers considered buying. This information enables you to tailor your marketing efforts, leading to increased customer engagement and satisfaction. Gaze ‑ Order Analytics not only aids in capturing missed sales opportunities but also strengthens your relationship with customers. Ideal for businesses seeking to optimize their sales funnel, this app can be a valuable tool for increasing customer retention and driving sales growth.

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Post-order discounts

Upsell recommendations

Track unordered products

Increase repeat orders

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MambaSMS Email &SMS Marketing

8.2

15 Reviews

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邮件/短信营销提高转化率增加用户复购率 Show more

MambaSMS Email & SMS Marketing is a powerful tool designed to improve the efficiency of email and SMS marketing campaigns. It enables businesses to instantly connect with their customers through emails and text messages, and enhances the recovery of abandoned carts through automated processes. With compliance to TCPA and GDPR, MambaSMS can send simple, automated SMS notifications within seconds, helping convert more customers and complete orders. The app is easy to install with a one-click setup, making it convenient for businesses to start using right away. It offers an independent solution for SMS and email marketing that focuses on automation to save time and reduce manual labor. Furthermore, MambaSMS allows businesses to refine user tags and create accurate customer profiles for targeted marketing.

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Abandoned cart recovery

Automated workflows

Easy installation

Email/sms marketing

User segmentation

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theMarketer: Email marketing

$21.9-$161 / Month

8

29 Reviews

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Send affordable newsletters and enhance customer loyalty Show more

theMarketer is a comprehensive direct and loyalty marketing platform designed to help businesses optimize their marketing strategies and enhance customer engagement. With tools for creating newsletter, SMS, and push notification campaigns, businesses can instantly connect with their audience and keep them returning through a robust Loyalty Program. The seamless integration of store data with your theMarketer account ensures that all necessary features are easily accessible, facilitating streamlined marketing processes. Elevate your email marketing efforts with personalized product recommendations, and boost customer retention and lifetime value. Utilize ready-to-go automations for email, SMS, and push notifications to efficiently re-engage your customers. Additionally, the platform's Referral Program enables you to transform satisfied customers into brand ambassadors, while the Feedback tool enhances customer satisfaction and overall experience.

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Referral program

Loyalty program

Automated campaigns

Customer feedback

Personalised recommendations

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Fealty: Loyalty & Cashbacks

$19-$99 / Month

8.2

2 Reviews

Boost AOV via tiered loyalty programs with cashback/discounts Show more

Fealty: Loyalty & Cashbacks is a powerful app designed for Shopify merchants looking to enhance customer retention and boost sales. With Fealty, you can convert one-time buyers into devoted, repeat customers by offering enticing cashback rewards and special discounts. By creating FOMO with expiring credits, you can drive more sales and elevate your conversion rates. The app's in-app banner streamlines the process of new account creation, making it easy to grow a loyal customer base. Fealty offers customizable loyalty levels and VIP tiers based on spending, as well as a choice of reward types, including cashbacks and discounts. It automates the application of rewards at checkout, ensuring a seamless and satisfying customer experience. Additionally, the app features a comprehensive dashboard and reporting suite to help you efficiently monitor and maximize the ROI of your loyalty programs. Sign up today to experience the benefits and watch your sales and average order value soar.

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Loyalty levels

Reward types

Time-based tiers

Automate rewards

Dashboard reports

Smart Wishlist

$4.99 / Month

(4.2/5)

146 Reviews

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Accelerate user retention, sales with fast & scalable wishlist Show more

Smart Wishlist is an innovative app designed specifically for Shopify stores, allowing customers to effortlessly create and manage wishlists with just one click, even without logging in. This user-friendly tool is not only fast and reliable but also adapts to a wide range of business needs, offering flexibility without the hassle of coding. With its easy setup, Smart Wishlist provides favorite features like one-click saving and shareable lists, enhancing the shopping experience while simplifying tech demands. Suitable for both guest and registered users, the app ensures unlimited wishlists that are seamlessly integrated across all stores. It also includes Javascript and REST APIs for those requiring advanced solutions. Furthermore, Smart Wishlist is built with a lightweight payload, ensuring it won’t disrupt your store’s theme if uninstalled. Elevate your store's customer engagement today by transforming casual visitors into loyal patrons with Smart Wishlist.

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Product page integration

No login required

Unlimited wishlists

Guest user support

Shareable lists

One-click wishlist

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SMS Abandoned Recovery Master

$2-$5 / Month

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Use this app to recover abandoned carts via SMS Show more

SMS Abandoned Recovery Master is a powerful tool designed to help businesses recover lost sales from abandoned shopping carts. With a simple and quick installation process, the app seamlessly integrates into your checkout system to monitor customer activity. Whenever a customer adds items to their cart but fails to complete the purchase, the app sends a gentle reminder through a recovery SMS to the provided mobile number. If necessary, the app will follow up with additional messages to encourage completion of the transaction. To boost conversions, you can also offer automatic discounts through SMS, incentivizing customers to finalize their purchases. Additionally, the app supports integrations with over 20 local telecom operators, ensuring wide-reaching functionality and reliability. Overall, SMS Abandoned Recovery Master is an effective solution for businesses looking to regain potential revenue and enhance customer engagement.

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Easy setup

Automatic discounts

Follow-up reminders

Cart recovery sms

Telecom integrations

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Loyale: Loyalty & Gift Cards

$45-$750 / Month

8.2

3 Reviews

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Increase your brand presence & retain your customers Show more

Loyale: Loyalty & Gift Cards is a dynamic app designed to transform your customers into loyal repeat purchasers by making every interaction within your loyalty program feel personalized and unique. The app automates messaging to foster customer loyalty and build stronger relationships effortlessly, allowing you to focus on what matters most. Loyale empowers users to provide a comprehensive brand experience, ensuring complete control over the process from initial contact to resolution. This direct interaction with consumers facilitates instant data collection and addresses any issues that arise in real time. The app offers customizable points and coupon schemes triggered by specific purchases and actions. Users can run ongoing or one-off campaigns with ease, utilizing push notifications and customer segmentation based on demographics and transaction behavior. Furthermore, Loyale allows businesses to generate and distribute gift cards and coupons, notifying customers conveniently via SMS, all while offering a variety of loyalty and reward features, including cashback programs, digital wallets, and more.

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Push notifications

Marketing automation

Vip tiers

Customer segmentation

Cash back programs

Digital wallets

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InsurPlanet Embedded Insurance

Embedded Insurance and Product Protection for E-Commerce Show more

InsurPlanet Embedded Insurance is an innovative app designed to seamlessly integrate extended insurance options into your existing product lineup. By offering valuable extended warranties directly to your customers, this powerful tool helps boost revenue, enhance customer retention, and improve overall satisfaction. InsurPlanet makes generating direct revenue effortless through its comprehensive protection offerings, positively impacting your bottom line whenever customers opt-in. The app also enhances customer experience with a straightforward claim resolution process, ensuring delight and confidence. With compatibility spanning a wide range of products from electronics to jewelry, InsurPlanet requires no complicated setup or custom coding. The app takes care of everything—from providing customized quotes to efficiently handling the entire claims process—making it an indispensable addition to your business toolkit.

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Easy setup

Revenue generation

Extended warranties

Product protection

Embedded insurance

Simple claims

TryOnify: Try Before You Buy

(5/5)

5 Reviews

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Try Before You Buy Program to Convert Skeptical Customers Show more

TryOnify is an innovative app designed to enhance the shopping experience by offering a risk-free trial, encouraging customers to explore and trust your products. By enabling customers to try items at home before committing to a purchase, it demonstrates confidence in your brand and can lead to increased sales. Store owners can configure essential parameters like trial length, product eligibility, and deposit amounts, tailoring the experience to fit their business needs. With a seamless process, customers can sign up for trials directly in-store, and the app automatically handles outstanding charges once the trial period ends. Additionally, TryOnify includes a branded customer returns portal, ensuring a smooth and professional experience from trial to purchase. This approach not only fosters customer loyalty but also reduces the barriers to buying, making it a strategic asset for modern retail businesses.

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Branded returns portal

Free home trial

Configurable settings

Automated charges

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Punchy: Loyalty Punch Cards

$12.99 / Month

7.4

3 Reviews

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Loyalty punch-cards for your online store and POS. Show more

Punchy: Loyalty Punch Cards is an innovative app tailored for merchants looking to enhance customer loyalty and engagement through digital means. By transforming the beloved traditional paper punch card system into a modern digital format, Punchy seamlessly integrates into any online store, offering a fun and rewarding experience for customers. Merchants can easily build customized digital rewards programs without needing any coding skills, encouraging repeat business and increasing customer retention. Punchy's flexible platform allows businesses to design tailored discounts and incentives that resonate with their unique customer base. The app supports customer engagement both online and at physical points of sale, creating a cohesive loyalty experience across all channels. Additionally, Punchy encourages shoppers to create accounts at checkout, making it easier to track and reward their loyalty over time.

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Easy integration

Custom discounts

Digital punch cards

Custom rewards programs

Paper stamp experience

No-code loyalty programs

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Criteo Sales Growth Ads

(4/5)

39 Reviews

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Trusted and impactful advertising to grow your business Show more

Criteo Sales Growth Ads is an innovative app designed to empower merchants with seamless advertising solutions. It integrates advanced technologies for creating, launching, managing, and measuring ad campaigns with simplicity and automation at its core. Merchants can directly connect to Criteo, enhancing their reach and enabling greater personalization to effectively target high-intent buyers. This, in turn, elevates acquisition rates and boosts customer retention by cultivating better relationships with top-tier customers. The app features marketing automation and audience-building tools, allowing businesses to efficiently connect with retailers and publishers. With Criteo Sales Growth Ads, merchants can unlock the full potential of their advertising efforts and achieve measurable growth outcomes.

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Marketing automation

Create ads

Launch campaigns

Manage ads

Measure campaigns

Audience builder

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Delloop

Zero-Cost Mareting Tool - Repeat Sales, Bring in new Customers Show more

Delloop is an innovative app designed to revolutionize the way businesses connect with their customers through Direct-to-Device Permission Based Marketing. By delivering highly personalized and relevant campaigns directly to customers’ devices, Delloop eliminates the need for intrusive emails and spam, providing a seamless marketing experience. This app helps businesses reduce their dependency on social media ads, thereby cutting costs and increasing repeat sales. With Delloop, companies can reduce customer friction, enhancing customer retention and loyalty. The app provides valuable insights by answering critical questions about consumer preferences and needs. Additionally, Delloop facilitates effective communication by addressing pre and post-sale queries, receiving feedback, and gauging product acceptance. By sending permission-based offers, alerts, and incentives, this app is a powerful tool for building lasting customer relationships and brand affinity.

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Boost repeat sales

Device-direct marketing

Permission-based offers

Answer customer queries

Receive feedback

niblin

$19-$199 / Month

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Turn scattered data into Insights Show more

Niblin is a powerful sales analytics app designed to enhance customer retention and boost business growth. By consolidating data from diverse channels into a single, intuitive dashboard, Niblin provides streamlined insights that empower businesses to make informed decisions. The app enables users to tailor marketing strategies by identifying loyal customers and optimizing sales performance with ease. With real-time analytics, businesses can stay competitive by quickly adapting to market trends. Niblin offers automated reporting and analysis, freeing up time for business owners to focus on growth strategies. The app facilitates tracking of sales, nurturing of customer loyalty, and unlocking of new revenue streams through targeted promotions and personalized recommendations. Embrace the future of business intelligence and stay ahead with Niblin.

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Real-time analytics

Sales tracking

Customer retention

Sales analytics

Automated reporting

Dashboard insights

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Customer Link Hub

$9.99 / Month

8.2

4 Reviews

Effortless Customer Service Management, Streamline Intake Reqs Show more

Customer Link Hub is an innovative app designed to transform merchant-customer interactions by serving as a centralized platform for managing customer inquiries, orders, and support requests. This tool significantly streamlines communication, enabling businesses to respond quickly and effectively to customer queries, which enhances satisfaction and retention rates. Key features include automatic order loading and case queue management, allowing for efficient prioritization and resolution of customer issues. Customizable email templates further enhance communication by facilitating smooth transitions from email to case or message. The app also supports internal notes and messaging between merchants and customers, ensuring all parties have access to necessary information. Additionally, Customer Link Hub offers activity tracking within support cases, providing a comprehensive overview of interactions and progress.

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Customizable email templates

Automatic order loading

Case queue management

Email to case

Email to messages

Internal messaging

Mergn

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Build Incredible Affinity With Your Customers Show more

Mergn is an innovative app designed to enhance brand performance by boosting website conversions and increasing customer retention through real-time behavioral insights. Our powerful analytics tools enable comprehensive data analysis, providing brands with valuable information to tailor their strategies effectively. The intuitive drag-and-drop segment builder simplifies the creation of targeted customer segments, allowing for precise marketing efforts. Brands can leverage these insights to run personalized, multi-channel campaigns across over eight platforms, resulting in improved engagement and better outcomes. With Mergn, each customer benefits from a dedicated account manager, ensuring tailored support and seamless experiences. Additionally, our app offers custom integrations to fit unique brand needs and help accomplish more efficiently.

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Real-time analytics

Multi-channel campaigns

Behavioral insights

Custom integrations

Segment builder

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Beans: Loyalty & Rewards

$29-$199 / Month

(3/5)

4 Reviews

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Retain your customers and get more repeat purchases Show more

Beans: Loyalty & Rewards is a dynamic app designed to enhance customer retention and turn occasional shoppers into devoted brand advocates. With its effective loyalty program, Beans encourages customers to make repeated purchases, significantly boosting sales. By rewarding customers for various interactions like purchases, registrations, and product reviews, the app nurtures a loyal customer base that is motivated to promote your brand to their network. Businesses can segment loyal customers into tiers and design exclusive campaigns to cater specifically to these groups, adding a layer of exclusivity that deepens customer engagement. The app's seamless integration with platforms like Klaviyo, Omnisend, Facebook, and Instagram ensures businesses can tailor their marketing strategies and email campaigns effortlessly to fit their brand's image. With a customizable rewards program page, Beans offers a magical marketing experience that keeps customers engaged and connected to your brand.

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Multiple integrations

Repeat purchase incentives

Effective loyalty program

Loyalty email campaigns

Brand advocacy

Reward for actions

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Repeat Customer Insights

$59-$249 / Month

8.2

16 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Reloadify Marketing Automation

$29-$119 / Month

8.2

3 Reviews

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E-mail marketing for E-commerce Show more

Reloadify is a powerful app designed to enhance your e-commerce experience by helping you understand and connect with your customers more effectively. It enables you to build a loyal customer base through personalized interactions and targeted email marketing. With Reloadify, you can easily automate processes like sending abandoned cart emails, product review requests, and creating customized email flows that suit your business needs. Seamlessly integrated with Shopify, the app ensures you have full access to your webshop data, allowing for informed and strategic marketing decisions. Reloadify's advanced segmentation features let you tailor emails perfectly to each unique customer, enhancing engagement and satisfaction. Additionally, its comprehensive marketing automation tools, including newsletters, triggers, landing pages, and pop-ups, streamline your marketing efforts, ensuring no opportunity is missed to boost your sales. Start optimizing your email marketing strategy with Reloadify and experience a boost in customer satisfaction and revenue.

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Shopify integration

Customer segmentation

Email automations

Landing pages

Abandoned cart emails

Personalized marketing

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Shopify Customer retention apps

Related Categories

Price

Based on reviews

Showing 200 to 220 of 216 Apps

Key Customer CRM Insights

Postcard Marketing ‑ Touchcard

Gaze ‑ Order Analytics

MambaSMS Email &SMS Marketing

theMarketer: Email marketing

Fealty: Loyalty & Cashbacks

Smart Wishlist

SMS Abandoned Recovery Master

Loyale: Loyalty & Gift Cards

InsurPlanet Embedded Insurance

TryOnify: Try Before You Buy

Punchy: Loyalty Punch Cards

Criteo Sales Growth Ads

Delloop

niblin

Customer Link Hub

Mergn

Beans: Loyalty & Rewards

Repeat Customer Insights

Reloadify Marketing Automation