1. Home
  2. Shopify
  3. Shopify Customer issues apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps
TREX Parcel

TREX Parcel

  • Free App
Claim Offer
Claim Offer

Seamless order tracking on your store with phone OTP Show more

TREX Parcel revolutionizes order tracking by eliminating the need for cumbersome email trails and redirecting to courier websites. Using only a phone number and an OTP, customers can access real-time tracking directly on your website, ensuring a seamless experience. The app enhances customer satisfaction with built-in support features and provides comprehensive data analytics on delivery times and common issues, highlighting areas for improvement. TREX Parcel’s customizable interface allows businesses to tailor the tracking appearance to match their brand, providing a consistent customer journey. By integrating effortlessly with existing customer support, it ensures prompt and personalized assistance, making order tracking not just efficient but stylish and customer-centric. Simplify the tracking process and put the focus back on your customers with TREX Parcel.
Show less
Customizable appearance
Real-time tracking
Phone otp
Delivery time data
Issue analysis
In-app support
Try for Free
Session Replay & Analytics Pro

Session Replay & Analytics Pro

  • $4 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

Replay sessions, debug issues, and provide live support effort Show more

Session Replay & Analytics Pro is a comprehensive app designed for Shopify store owners to enhance their online business by providing detailed insights into customer interactions. This tool captures and analyzes customer sessions, offering invaluable data to understand user behavior and identify potential website issues. With features like session replay, store owners can easily view and replay customer interactions to pinpoint obstacles or crashes in real-time. The app’s live session monitoring enables users to watch customer activities as they happen, providing immediate insights. For those who require instant intervention, the remote control function allows store owners to take control of the session to offer live assistance. Additionally, the app supports recording activities for thorough analysis and includes live call support, enabling direct communication with customers to resolve issues swiftly. For basic functionalities, users can try "Session Replay & Analytics," but Session Replay & Analytics Pro offers a robust toolkit for maintaining a smooth and optimized shopping experience.
Show less
Session replay
Debug tools
Live session monitoring
Remote control
Record activity
Live call support
Try for Free
Session Replay & Analytics

Session Replay & Analytics

  • $2 / Month
  • 7 Days Free Trial
Claim Offer
Claim Offer

Replay sessions and debug issues easily with powerful analytic Show more

Session Replay & Analytics is an essential app for Shopify store owners, designed to capture and analyze customer interactions on their websites. With its advanced session replay and debug analytics features, users can seamlessly identify and resolve website issues in real-time. This app is particularly beneficial for understanding customer behavior, troubleshooting crashes, and maintaining an optimized online store. In addition to session replays, it offers heatmaps for visual insights and an in-depth analytics dashboard for comprehensive data analysis. For those seeking enhanced functionalities, there's "Session Replay & Analytics Pro" which offers even more robust tools. This app is a vital resource for any Shopify merchant looking to enhance their site's performance and user experience.
Show less
Analytics dashboard
Session replay
Performance insights
Heatmaps
Debugging tools
Try for Free
SEOPro: SEO Products Optimizer

SEOPro: SEO Products Optimizer

  • $9-$99 / Month
  • Free Plan Available
7.3
39 Reviews
Claim Offer
Claim Offer

SEO Optimizer to fix SEO issues & increase traffic from Google Show more

SEOPro: SEO Products Optimizer is an innovative application designed to help businesses achieve optimal SEO performance for their product and collection pages. By focusing on key elements such as product titles, descriptions, and image alt text, SEOPro ensures that your pages achieve the highest possible SEO score. The app identifies issues like missing keywords, descriptions, short titles, and thin content, providing actionable insights for improvement. It offers powerful bulk editing tools for updating SEO metadata fields, product URLs, and image alt text with advanced filtering options. The AI assistant feature takes optimization to the next level, automating the enhancement of SEO metadata fields. Additionally, the app provides ongoing performance monitoring through audits, content analysis, keyword analysis, and valuable insights, making it an essential tool for businesses looking to enhance their online visibility and search rankings.
Show less
Url optimization
Keyword analysis
Seo audits
Content analysis
Performance monitoring
Seo optimization
Try for Free
TurboSEO

TurboSEO

  • $5-$30 / Month
  • Free Plan Available
7.4
13 Reviews
Claim Offer
Claim Offer

Supercharge your store's SEO performance and fix issues easily Show more

TurboSEO is an essential app designed to enhance the SEO performance of your Shopify store effortlessly. With this app, you can automatically detect and resolve SEO issues directly, streamlining your approach to improving online visibility. TurboSEO offers a seamless integration with Google Search Console, providing valuable insights to help optimize your store's SEO strategy effectively. It supports bulk actions like updating image alt tags, compressing images, and managing page visibility with ease using noindex and nofollow settings. The app enables dynamic template-based updates of meta titles and descriptions, helping ensure that your store remains current and appealing to search engines. Additionally, TurboSEO generates sitemaps for better indexing capabilities and keeps you informed with email alerts about your store's SEO health. With its robust features, including monitoring tools and detailed performance analytics, TurboSEO is the comprehensive solution to take your Shopify store's SEO to the next level.
Show less
Email alerts
Compress images
Bulk actions
Dynamic templates
Automatically detect issues
Fix seo issues
Try for Free
SEO Expert Danny

SEO Expert Danny

  • $8.95 / Month
  • Free Plan Available
Claim Offer
Claim Offer

Analyze and fix your SEO issues

Establish seo strategy
Boost seo rankings
Analyze seo pages
Locate seo issues
Fix seo problems
Try for Free
SEOGuard ‑ 24/7 Scan & Fix

SEOGuard ‑ 24/7 Scan & Fix

  • $9.9-$69.9 / Month
8.2
3 Reviews
Claim Offer
Claim Offer

Automatically scan and fix SEO technical issues Show more

SEOGuard ‑ 24/7 Scan & Fix acts as an ever-vigilant sentry for your website's technical SEO health, providing continuous monitoring to identify and resolve over 100 common SEO issues such as broken links and missing meta descriptions. By automating the detection and correction of these barriers, SEOGuard saves merchants valuable time while enhancing their site's organic reach and boosting sales through improved search engine rankings. With features like automated scans for over 50 types of SEO problems and instant fixes for common issues like image compression, SEOGuard ensures your e-commerce platform remains optimized without constant manual intervention. For more complex SEO challenges, the app provides clear instructions for manual adjustments, balancing automation with necessary user input. Equipped with a comprehensive suite of SEO tools, from AI generation and metadata optimization to speed enhancements and URL optimization, SEOGuard addresses a wide array of technical needs. Additionally, the app includes robust monitoring capabilities, offering analytics, audits, reporting, and detailed performance insights to track improvements and guide SEO strategy.
Show less
Automated scan
Automated fix
Manual review
Instructional guides
Install App
Watchdog

Watchdog

  • Free Plan Available
  • New
Claim Offer
Claim Offer

"AI-powered store monitoring: Detect issues, protect revenue effortlessly."

Try for Free
24/7 AI Phone Customer Support

24/7 AI Phone Customer Support

  • $39-$99 / Month
  • 5 Days Free Trial
Claim Offer
Claim Offer

VINSI AI: Provide 24/7 Customer Service for Your Store with AI Show more

AI CX PHONE AGENT VINSI is an innovative app designed for Shopify store owners, streamlining the process of delivering exceptional 24/7 customer service without the need to hire additional staff. By installing this app, store owners receive a custom phone number dedicated to customer service, allowing their customers to easily reach out for assistance. VINSI efficiently handles a variety of customer needs, including order placement, status updates, shipment tracking, inventory confirmation, and answering frequently asked questions. The AI phone agent provides real-time responses, ensuring inquiries are addressed promptly and accurately. With comprehensive call logs, recordings, and analytics, store owners can gain valuable insights into customer interactions. Furthermore, the app is capable of scaling seamlessly to accommodate businesses of any size, offering unlimited call handling capabilities to support growth.
Show less
Ai-powered responses
Shipment tracking
Order status updates
Faq handling
24/7 phone service
Custom phone number
Try for Free
Complaint Guru

Complaint Guru

  • $20-$75 / Month
  • 3 Days Free Trial
8.2
2 Reviews
Claim Offer
Claim Offer

Enhance customer support with realtime complaint management. Show more

Complaint Guru is an innovative app designed to enhance customer support by providing a dedicated complaint page for your store. This tool allows businesses to effortlessly track, prioritize, and resolve customer issues in real-time, ensuring a seamless and efficient user experience. Customers can easily submit their complaints and receive timely updates on the status, which helps build trust and satisfaction. By streamlining communication, the app contributes to improving your brand's reputation and increasing customer retention. Its efficient complaint management system ensures that issues are addressed quickly, fostering a positive relationship between businesses and their customers. Invest in Complaint Guru to elevate your customer support and maintain a strong, trustworthy brand presence.
Show less
Instant updates
Realtime complaint management
Dedicated complaint page
Submit and track complaints
Complaint prioritization
Try for Free
SMART Address Validator

SMART Address Validator

  • Free App
8.6
6 Reviews
Claim Offer
Claim Offer

Seamlessly validate customer address fields at checkout Show more

SMART Address Validator is an essential tool for merchants who frequently encounter address errors or deliver to complex locations. This application minimizes delivery errors by rigorously verifying customer addresses before shipping, ensuring that packages reach their intended destinations. By preventing failed deliveries and reducing costly returns, it offers significant savings in both time and expenses. The real-time address validation feature not only streamlines the fulfillment process but also dramatically enhances customer satisfaction, fostering trust and reliability. Its seamless integration with existing order fulfillment systems makes it an indispensable asset for improving operational efficiency and customer experience. Ideal for businesses aiming to optimize their shipping accuracy, SMART Address Validator ensures smooth and accurate deliveries every time.
Show less
Real-time validation
Prevent delivery errors
Reduces failed deliveries
Accurate shipping support
Easy order integration
Try for Free
ShipAware

ShipAware

  • $9-$79 / Month
  • Free Plan Available
8.2
1 Reviews
Claim Offer
Claim Offer

Know about shipping issues before customers do Show more

ShipAware is an innovative app designed to alert businesses to potential shipping issues before they escalate into customer complaints or refund requests. By receiving timely alerts for late shipments, unscanned packages, or late fulfillments, including those involving dropship or 3PL orders, businesses can proactively address shipping delays. The app helps reduce support tickets by automatically notifying customers about their order status, helping to manage expectations and improve satisfaction. ShipAware provides a comprehensive dashboard that allows businesses to view and filter all their shipments in one place, streamlining logistics management. Users can also set estimated delivery times and receive alerts when these times are exceeded, allowing for quick responses to any delays. With support for all US carriers, and the ability to connect easily to shipping software or shopping carts, ShipAware offers seamless integration into existing operations. Recommended actions based on tracking data help businesses mitigate potential issues, further enhancing shipping efficiency and customer experience.
Show less
Multi-carrier support
Late shipment alerts
Auto customer emails
Shipment status dashboard
Set delivery estimates
Try for Free
Customer View ‑ Pasilobus

Customer View ‑ Pasilobus

  • Free App
Claim Offer
Claim Offer

Log in as customers to manage accounts and enhance support. Show more

Customer View - Pasilobus is an essential app designed to elevate your customer support and optimize account management processes. This innovative tool enables store administrators to securely log in as customers, granting them the ability to address and resolve customer issues more effectively by experiencing the store from the customer's perspective. By facilitating a deep understanding of customer experiences, the app empowers merchants to enhance customer satisfaction and ensure a seamless shopping experience. Suitable for businesses of all sizes, Customer View integrates effortlessly with your existing customer support tools without causing any conflicts. It provides a direct and efficient solution to improve operational efficiency while maintaining a high standard of customer service. With its user-friendly interface, this app is an excellent choice for businesses aiming to nurture long-lasting customer relationships.
Show less
Resolve customer issues
Log in as customers
Manage accounts
Try for Free
LiveChat: Online Chat with Customers

LiveChat: Online Chat with Customers

  • $20-$59 / Month
  • Free Plan Available
8.1
1 Reviews
Claim Offer
Claim Offer

Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.
Show less
Proactive chat greetings
Shopping cart prevention
Personalized engagement
Behavior-based interaction
Real-time browsing insights
Coupon and deals announcements
Try for Free
Flare: Delivery Date Picker

Flare: Delivery Date Picker

  • $19-$499 / Month
  • Free Plan Available
  • 14 Days Free Trial
9.2
27 Reviews
Claim Offer
Claim Offer

Grow your revenue faster by securing scheduled orders today Show more

Flare - Order Scheduling is a powerful app designed to prevent cart abandonment by allowing customers to schedule their orders for future delivery. Many shoppers are interested in your products but may not be ready for immediate delivery, leading to potential lost sales. Flare helps you reclaim this revenue by offering a customized, seamless scheduling tool directly on your store without the need for coding. The app includes features such as an integrated calendar, dynamic pricing, and reward incentives to boost revenue. Additionally, Flare allows for order splitting and deposit options to further increase conversions. Perfect for businesses in sectors like Baby & Child, Homeware, Furniture, Garden, Travel, and Gifting, Flare is the ultimate tool to enhance your customer journey and stand out from the competition. For support or inquiries, contact [email protected].
Show less
Dynamic pricing
Split orders
Order deposits
Integrated calendar
Personalised design
Reward incentives
Try for Free
NoIndexly ‑ Sitemap Manager

NoIndexly ‑ Sitemap Manager

  • $3.49-$35.88 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.1
20 Reviews
Claim Offer
Claim Offer

Easily control NoFollow & NoIndex Meta Tags of your store Show more

NoIndexly ‑ Sitemap Manager is a crucial tool for store owners facing duplicate content issues due to multiple versions of a page within their store. This app ensures your store’s SEO rating remains unaffected by allowing you to effortlessly apply NoIndex/Nofollow tags on specific pages. With a user-friendly interface, NoIndexly simplifies the process of managing these tags from a single platform. This prevents search engines from crawling or indexing pages that might harm your SEO efforts. By using NoIndexly, you can focus on creating quality content while maintaining optimal search engine visibility. Utilize this app to streamline your SEO management and protect your store’s rating.
Show less
Manage noindex tags
Prevent duplicate content
Easy tag adjustments
Try for Free
SEO Expert Pro ‑ SEO Optimizer

SEO Expert Pro ‑ SEO Optimizer

  • Free App
7.6
669 Reviews
Claim Offer
Claim Offer

Enhance your store's SEO by optimizing onpage SEO & Page Speed Show more

SEO Expert Pro - SEO Optimizer is a powerful tool designed to enhance your store's online visibility by diagnosing and rectifying SEO-related issues. The app specializes in identifying critical areas such as SEO errors, page speed inefficiencies, JSON-LD problems, and meta tag discrepancies. It provides a comprehensive analysis, offering error reports and actionable suggestions to improve your website's SEO health. With user-friendly features, store owners can effortlessly edit meta tags, titles, and improve SEO parameters directly within the app, enabling swift optimization. This app is crucial for boosting organic traffic by improving your store's search engine ranking and performance. Additionally, it provides valuable insights into SEO scores and page speed, equipping you with the knowledge needed to enhance your website's SEO profile effectively. SEO Expert Pro empowers you to tackle SEO challenges independently, fostering sustainable traffic growth and online success.
Show less
Analyze seo issues
Page speed analysis
Json ld integration
Meta tags editing
Title tag customization
Seo score assessment
Try for Free
Shipping Protection by Corso

Shipping Protection by Corso

  • Free Plan Available
7.5
36 Reviews
Claim Offer
Claim Offer

Shipping protection and sustainability, perfected for brands Show more

Shipping Protection by Corso provides a premium post-purchase experience through its concierge shipping protection service. Designed to reflect the care you would provide your customers, Corso offers full access to each claim and customer interaction, ensuring transparency and peace of mind. By utilizing Corso's service, you not only enhance customer satisfaction but also generate additional revenue with every resolved shipping issue. The app respects your brand and data, featuring a minimally branded widget and no unsolicited outreach emails, ensuring it integrates seamlessly into your site. With a focus on fast response times and maintaining high customer satisfaction scores, Corso effectively turns shipping issues into opportunities for building loyalty. The app supports checkout extensibility, ensuring a smooth experience and optimizing order conversion. With no contractual obligations and an easy installation process, Corso aims to support both your business and environmental efforts.
Show less
Easy installation
Luxury post-purchase
Concierge shipping protection
Full claim access
Customer interaction access
New revenue generation
Try for Free
Upstack Data Pixel & Analytics

Upstack Data Pixel & Analytics

  • $149-$999 / Month
  • 21 Days Free Trial
9.1
35 Reviews
Claim Offer
Claim Offer

Advanced server-side pixel improves Event Match Quality Show more

UpStack Conversion Tracking is a cutting-edge app designed to address the challenges of conversion tracking in the modern privacy landscape, particularly following the changes brought by iOS14 and the deprecation of third-party cookies. Leveraging a customer data platform (CDP) powered by first-party data pixels, UpStack ensures accurate platform attribution by stitching together and enriching lost click IDs and session data. This enhancement leads to higher return on ad spend (ROAS) and lower cost per acquisition (CPA). The app offers native server-side pixel integration, making it compatible with platforms like Facebook, TikTok, Google, and Klaviyo. Notably, its integration with Klaviyo enhances abandonment audience targeting, thereby driving additional revenue streams. With a quick and user-friendly no-code setup, UpStack facilitates enhanced marketing capabilities within just 15 minutes, positioning businesses to thrive in a privacy-centric digital world.
Show less
No-code setup
Restores conversion clickids
Improves conversion accuracy
New customer cpa reporting
Klaviyo pixel integration
Try for Free
Brainy: AI SEO & Content Boost

Brainy: AI SEO & Content Boost

  • $6.99 / Month
  • Free Plan Available
8.2
2 Reviews
Claim Offer
Claim Offer

AI content writer, image optimizer (alt text), SEO booster Show more

Brainy: AI SEO & Content Boost is an innovative app designed to empower you with full control over your product descriptions and SEO content, leveraging the latest in AI technology. Fueled by ChatGPT and OpenAI, Brainy allows you to create tailored product descriptions using customizable parameters to suit your brand's unique voice. Stay on top of your content's performance with real-time monitoring, ensuring your product descriptions are always optimized for sales. When issues arise, Brainy simplifies the troubleshooting process, allowing you to fix content and SEO problems with just one click. Explore multiple AI-generated content suggestions to find the perfect match for your brand. With Brainy's dedicated 24/7 support, you can always rely on expert assistance for any queries or challenges you encounter.
Show less
Seo booster
Image optimizer
Monitor performance
Ai content writer
Fix issues
Customizable parameters
Try for Free
Scroll to Top