Shopify Customer claims apps 2026

SureBright Product Protection

8.2

41 Reviews

Boost profits with the most complete warranty solution Show more

SureBright ‑ Extended Warranty is a comprehensive app designed for merchants aiming to enhance customer trust and boost profits through extended warranty and shipping insurance offerings. By integrating product protection plans directly into the consumer purchase journey, it allows businesses to provide coverage on accidental damages like drops and spills, transforming potential product mishaps into positive customer experiences. With SureBright, merchants receive a share of the revenue from every warranty policy sold, while the app handles all the financial risks and claims management on their behalf. The platform supports over 50 product categories and offers customization options to align with your brand's aesthetics. Setting up SureBright is straightforward, requiring no time commitment thanks to real-time, transparent revenue tracking. Additionally, merchants benefit from 24/7 support and a seamless online claims process that takes less than five minutes.

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Easy setup

Real-time tracking

Revenue share

Extended warranty

Shipping insurance

Accidental damage coverage

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Libro de Reclamaciones Vendhi

$4 / Month

Claim Offer

Automatiza reclamaciones INDECOPI, gestiona desde Shopify, notifica eficazmente. Show more

Libro de Reclamaciones Vendhi es una aplicación esencial para los vendedores en línea en Perú, diseñada para cumplir con la normativa de INDECOPI. La app automatiza la creación del formulario necesario del Libro de Reclamaciones, simplificando el proceso y asegurando el cumplimiento legal para los negocios digitales. Los vendedores pueden visualizar y descargar los reclamos directamente desde la aplicación, proporcionando transparencia y fácil acceso a la gestión de quejas. Además, cada vez que un cliente presenta un reclamo, se envía una notificación detallada a través de correo electrónico al vendedor, asegurando una respuesta oportuna. La integración con Shopify permite a los usuarios gestionar y responder los reclamos sin salir de la plataforma, mejorando la eficiencia del servicio al cliente. Finalmente, los empresarios tienen la opción de notificar tanto a los clientes como al equipo interno sobre las actualizaciones y respuestas, garantizando una comunicación fluida y efectiva.

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Email notifications

Automated complaint form

Manage claims in shopify

Install App

Claimify ‑ Support & Claims

$19 / Month

8.2

5 Reviews

Claim Offer

Effortless claims management for customers and merchants, all in one place. Show more

Claimify ‑ Support & Claims is an innovative app designed to streamline the handling of customer claims, whether they involve refunds, returns, exchanges, or warranty issues. This user-friendly application empowers customers to conveniently submit claims directly from their account, storefront, or even from the thank-you page after a purchase, offering seamless post-purchase support. For merchants, Claimify offers a consolidated dashboard where all claims are gathered, simplifying the management, review, and resolution process. Its intuitive interface ensures that both customers and merchants can easily navigate the claims process, resulting in enhanced efficiency and improved customer satisfaction. Claimify stands out by providing a comprehensive, in-one-place claims management solution that eliminates the hassles of traditional claim management methods. By offering easy and organized access to claims, Claimify empowers businesses to optimize their support operations and enhance customer trust and loyalty.

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Effortless claims management

Customer claims submission

Unified claims dashboard

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Automating Courier Claims

Claim Offer

Automated claims for lost shipments; save time and recover funds. Show more

Automating Courier Claims is an innovative app designed to simplify and streamline the often tedious process of filing claims for lost or damaged shipments with couriers. By harnessing the power of AI, Claimit's platform automates this process, saving businesses valuable time and money, and allowing them to concentrate on growth and other core activities. The app operates on a performance-based model, emphasizing successful recovery of credits owed to users, thereby enhancing their bottom line. With advanced analytics, users can make informed, data-driven decisions to optimize their shipping operations. The user-friendly interface enables seamless management of all claims from a single dashboard, and for Shopify store owners, raising a claim is as simple as clicking a button. Ultimately, Automating Courier Claims empowers businesses to recover lost revenue effectively and effortlessly.

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Single dashboard management

Shopify store integration

Advanced analytics insights

Automated claims processing

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Appriss Returns & Claims

Claim Offer

Prevent fraud with AI-driven return and claims management for Shopify. Show more

Appriss Returns & Claims is an advanced application designed to enhance fraud and abuse prevention for Shopify merchants. Leveraging real-time, behavior-based AI technology from Appriss Retail, it efficiently manages returns and claims for both online and in-store purchases. The app provides real-time recommendations to approve, warn, or deny returns, ensuring a swift response to potential fraud while protecting merchant profits. By validating claims and appeasements, it helps safeguard against fraudulent activities and abuse. Additionally, Appriss Returns & Claims ensures a seamless return experience for genuine customers, maintaining both customer satisfaction and trust. This unified commerce solution is ideal for merchants seeking to bolster their fraud prevention measures while maintaining excellent customer service standards.

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Real-time recommendations

Ai-driven prevention

Frictionless returns

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Ecombone Warranty Claims

$19-$99 / Month

Claim Offer

Streamlined warranty claims portal with automated refunds and detailed analytics.

Install App

My Product Registration

$15 / Month

8

71 Reviews

Claim Offer

Product and Warranty registrations, Claims and form builder Show more

My Product Registration is an innovative app designed to enhance your customer service experience by managing product registration and warranty services efficiently. This comprehensive tool helps you build stronger after-purchase relationships, ensuring that your customers receive excellent post-purchase support that can result in repeat orders and valuable referrals. With a user-friendly interface, the app offers ready-to-use product registration features that require no initial configuration, allowing businesses to get started immediately. Its customizable drag-and-drop form builder enables you to create multiple forms tailored to various needs, seamlessly integrating registrations and claims management. Additionally, the app provides effortless serial number management, helping you keep track of products and services with ease. Enhance customer satisfaction and grow your business with My Product Registration by delivering exceptional after-purchase support.

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Product registration

Warranty registrations

Claims processing

Drag-and-drop form builder

Multiple forms creation

Registrations and claims integration

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Parcel Protect

8.2

3 Reviews

Claim Offer

Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.

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Theft protection

Claims management

Damage coverage

Loss coverage

Transaction integration

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Kolena Insurance AI

Claim Offer

Accelerate underwriting, claims & RFP processing with specialized AI

Try AI Agent

Warranty Registration & Claims

$19-$149 / Month

8.2

10 Reviews

Claim Offer

Automate and enhance product registrations for seamless warranty management.

Install App

WarrantyBrain

$149-$699 / Month

Claim Offer

Automate warranty claims with AI: fast decisions, fraud detection, insights.

Install App

Resolvi ‑ Warranty Management

$49-$299 / Month

Claim Offer

Streamline warranty claims with seamless Shopify integration and detailed analytics.

Install App

Worry-Free Purchase

7.7

23 Reviews

Claim Offer

Enhance customer confidence with automated package protection and seamless claims resolution. Show more

Worry-Free Delivery is designed to enhance the shopping experience by providing comprehensive package protection that boosts conversion rates and customer satisfaction. With delivery guarantees, merchants can transform their post-purchase process, reducing shipping complaints and support workloads. Seel’s order protection offers a seamless integration that automates coverage for loss and damage, ensuring quick refunds for eligible claims. Merchants benefit from a hands-free claims resolution system, real-time insights, and a customer-friendly claims portal, all of which help build trust and drive repeat purchases. The app is perfect for merchants aiming to increase customer confidence, decrease shipping-related support issues, and safeguard revenue from lost or damaged orders. Getting started is simple, allowing merchants to join thousands already offering peace of mind with Seel protection through a straightforward setup process.

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Automated package protection

Seamless claims resolution

Real-time insights dashboard

Add to Site

Shieldkart

Claim Offer

"Protect packages with ease: Track, claim, and resolve effortlessly."

Install App

WeClaim: Warranty Upsells

7.4

8 Reviews

Claim Offer

Sell your own warranties. Profit goes directly to you! Show more

WeClaim: Warranty Upsells is a powerful app designed to enhance customer trust in your products while generating an additional stream of revenue. By seamlessly integrating into your Shopify Plus store, it offers customers the option to purchase warranties or extended warranties at checkout. As these warranties are self-insured, you manage any claims, allowing you to retain 80% of the revenue generated. With the ability to attach warranties to one or multiple products, WeClaim provides flexibility in how you price and promote your offerings. The app is equipped with built-in checkout upsells, analytics, and claim management, ensuring a smooth experience for both you and your customers. With WeClaim, transform the way you sell, adding value and assurance to your customer's purchase journey.

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Checkout integration

Analytics dashboard

Claim management

Warranty upsell

Self-insured claims

Install App

Anansi Shipping Insurance

6.1

3 Reviews

Claim Offer

Multi-Courier Shipping Protection: Loss and Damage Show more

Anansi Shipping Insurance is designed to streamline the insurance process for those dealing with lost or damaged parcels, offering an efficient, automated claims system that settles within 72 hours. This app ensures that your revenue stays protected, even when shipments don’t go as planned, by providing comprehensive coverage against loss and damage with all major couriers. Unlike traditional insurance providers, Anansi reimburses up to the full retail value of the items, maximizing your compensation. Users benefit from the flexibility to pause or adjust their coverage instantly with no upfront premiums required. With parcel coverage up to £25,000 each and fair claims settlements backed by FCA-approved and trusted global insurers, Anansi puts you in control by allowing you to set the retail values of the parcels you wish to insure. Free up your team's time with Anansi's automatic loss claims and ensure financial protection with this comprehensive shipping insurance solution.

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Automated claims

Full retail coverage

Multi-courier support

Adjustable coverage

Comprehensive cover

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PackagePal Shipping Protection

$29.99-$99.99 / Month

1 Reviews

Claim Offer

Add incremental revenue to orders and protect your customers. Show more

PackagePal Shipping Protection is an innovative app designed to empower businesses to manage shipping protection internally. Unlike traditional insurance providers, PackagePal seamlessly integrates into your checkout process as an upsell widget, allowing you to generate incremental revenue specifically to handle shipping claims. This unique model ensures that any leftover funds from resolved claims go directly into your pocket. With PackagePal, you have the flexibility to customize protection plans with variable or ranged pricing to suit your business needs. Our white-glove service ensures seamless installation of the widget on your checkout page, providing a hassle-free setup experience. Additionally, the app offers quick-action tools for resolving claims, such as one-click refunds and reorders, enhancing your efficiency. Compatible with any cart platform, including Rebuy and Upcart, PackagePal ensures a smooth integration process and improved customer experience.

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Cart integration

Quick reorders

Instant refunds

Widget installation

In-house shipping protection

Checkout upsell widget

Install App

Uncap Warranty Management

$29 / Month

Claim Offer

Efficient Shopify warranty management: customizable forms, serial tracking, and claims processing. Show more

Uncap Warranty Management is a formidable app tailored for Shopify merchants seeking to enhance their post-purchase experience through seamless warranty processes. This app empowers merchants with the tools to create customizable warranty registration forms, making it easier for customers to register their products effortlessly. It offers robust serial number validation and tracking features to ensure authenticity and streamline inventory management. Merchants can efficiently handle warranty claims through an organized management system that reduces processing time and improves customer satisfaction. Uncap Warranty Management also provides customizable form fields and templates, enabling a personalized touch that aligns perfectly with a merchant's brand identity. Additionally, email notifications are automatically sent out for registration confirmations, keeping customers informed and engaged. This app is designed to boost operational efficiency and elevate the overall customer experience by simplifying warranty management.

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Customizable forms

Email notifications

Claims processing

Form templates

Serial tracking

Install App

Simply Shipping Protection

$4.99-$49.99 / Month

7.9

127 Reviews

Claim Offer

Gain additional revenue & cart upsell by shipping protection. Show more

Simply Shipping Protection is a cutting-edge app designed to empower merchants with the ability to offer direct shipping protection to their customers, bypassing the need for third-party insurers. This user-friendly solution simplifies the claims process and provides customization options, making it easy for businesses to tailor coverage to their needs. By automating protection services, the app helps merchants set themselves apart from competitors, enhance customer loyalty, and minimize financial risks. The streamlined claim portal allows for effortless management and one-click customer claims, supported by comprehensive reports for tracking claims and revenue. Additionally, Simply Shipping Protection boasts configurable auto-shipping protection settings and seamless integration with popular e-commerce tools like Rebuy, Cart Drawer, iCart Drawer, Slide Cart, Flits, and Recharge. Unlike traditional insurance providers such as Route, Simply Shipping Protection delivers a custom, non-insurance approach to securing shipments, ensuring peace of mind for both merchants and their customers.

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Customization options

Slide cart integration

Cart drawer integration

One-click claims

Comprehensive reports

Recharge integration

Install App

Umbrella: In‑house Warranties

$24-$499 / Month

8.2

7 Reviews

Claim Offer

In-house protection plans with customizable options and automated claims management. Show more

Umbrella: In-house Warranties is a comprehensive solution for merchants wanting to offer and manage proprietary AppleCare-style protection plans. This app empowers businesses to customize and automatically showcase warranty plans on product pages, carts, checkout, and post-purchase interactions. By eliminating the need for third-party warranty providers, merchants retain their full margin and protect customer data from external access. The app features branded protection plans, automated claims processing, and a customer self-service portal, all governed by your specific rules, rates, and policies. With unlimited plan creation and automatic promotion capabilities, Umbrella seamlessly integrates with your store. Additionally, merchants can review and approve claims manually or leverage AI for automated and fraud-detected approvals. Advanced AI-driven analytics and reporting help track program performance and optimize premiums, offering a native customer experience and efficient program management.

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Seamless integration

Performance tracking

Automated claims management

Ai fraud detection

Customizable protection plans

Embedded customer portal

Install App

Shopify Customer claims apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

SureBright Product Protection

Libro de Reclamaciones Vendhi

Claimify ‑ Support & Claims

Automating Courier Claims

Appriss Returns & Claims

Ecombone Warranty Claims

My Product Registration

Parcel Protect

Kolena Insurance AI

Warranty Registration & Claims

WarrantyBrain

Resolvi ‑ Warranty Management

Worry-Free Purchase

Shieldkart

WeClaim: Warranty Upsells

Anansi Shipping Insurance

PackagePal Shipping Protection

Uncap Warranty Management

Simply Shipping Protection

Umbrella: In‑house Warranties