Shopify Customer claims apps

SureBright ‑ Extended Warranty

7.8

11 Reviews

Boost profits with the most complete warranty solution Show more

SureBright ‑ Extended Warranty is a comprehensive app designed for merchants aiming to enhance customer trust and boost profits through extended warranty and shipping insurance offerings. By integrating product protection plans directly into the consumer purchase journey, it allows businesses to provide coverage on accidental damages like drops and spills, transforming potential product mishaps into positive customer experiences. With SureBright, merchants receive a share of the revenue from every warranty policy sold, while the app handles all the financial risks and claims management on their behalf. The platform supports over 50 product categories and offers customization options to align with your brand's aesthetics. Setting up SureBright is straightforward, requiring no time commitment thanks to real-time, transparent revenue tracking. Additionally, merchants benefit from 24/7 support and a seamless online claims process that takes less than five minutes.

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Easy setup

Real-time tracking

Revenue share

Extended warranty

Shipping insurance

Accidental damage coverage

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My Product Registration

$15 / Month

7.6

73 Reviews

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Product and Warranty registrations, Claims and form builder Show more

My Product Registration is an innovative app designed to enhance your customer service experience by managing product registration and warranty services efficiently. This comprehensive tool helps you build stronger after-purchase relationships, ensuring that your customers receive excellent post-purchase support that can result in repeat orders and valuable referrals. With a user-friendly interface, the app offers ready-to-use product registration features that require no initial configuration, allowing businesses to get started immediately. Its customizable drag-and-drop form builder enables you to create multiple forms tailored to various needs, seamlessly integrating registrations and claims management. Additionally, the app provides effortless serial number management, helping you keep track of products and services with ease. Enhance customer satisfaction and grow your business with My Product Registration by delivering exceptional after-purchase support.

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Product registration

Warranty registrations

Claims processing

Drag-and-drop form builder

Multiple forms creation

Registrations and claims integration

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NTI Delivery Insurance

7.8

3 Reviews

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Insurance and claims management platform Show more

NTI Delivery Insurance is a comprehensive solution designed to offer peace of mind for e-Commerce businesses and their customers by providing reliable shipping and delivery insurance. Powered by NTI, Australia's leading expert in shipping and logistics insurance, this app secures transactions by covering theft, damage, and loss during shipping. Easily integrated into your online store, it enhances customer satisfaction and protects your business reputation by efficiently managing potential claims. The user-friendly platform offers real-time data and transparency, keeping both you and your customers informed about the status and resolution of claims. By opting for NTI Delivery Insurance, you can focus more on your business operations while trusting that claims are handled expertly from start to finish. This ensures that every transaction is safeguarded by Australia's trusted insurance specialists.

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Theft protection

Claims management

Damage coverage

Loss coverage

Transaction integration

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InsureShield Package Protect

6.5

56 Reviews

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All carrier shipping protection including at checkout Show more

InsureShield Package Protect offers comprehensive, pay-as-you-go coverage for a variety of shipping mishaps including damage, loss, and porch piracy. This app allows businesses to set up flexible rules to automatically protect their shipments, either by specific value, SKU, or geographic location. Customers can choose to protect their orders at checkout, or businesses can elect coverage on their behalf if they opt out. With a user-friendly online portal, tracking claims and managing payments is simple, and most claims are resolved within just a few days. The app enhances customer satisfaction by enabling quick refunds and reorders thanks to fast claim payments. Dedicated support ensures any questions regarding shipping protection and claims are swiftly addressed, providing peace of mind for both businesses and their customers.

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Multi-carrier coverage

Checkout cart protection

Fast claim payments

Automated coverage rules

24/7 claim tracking

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WeClaim: Warranty Upsells

7

9 Reviews

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Sell your own warranties. Profit goes directly to you!

Checkout integration

Analytics dashboard

Claim management

Warranty upsell

Self-insured claims

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Propair ‑ Furniture Warranty

(1/5)

1 Reviews

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Manage orders, get profits with custom furniture warranties. Show more

Propair ‑ Furniture Warranty is a specialized app designed by experienced furniture sellers to streamline the often complex and costly process of handling warranty claims. After selling millions of pieces of furniture online and encountering numerous challenges with warranty claims and damaged items, the creators developed Propair to address these pain points efficiently. The app offers a perfected approach that not only enhances customer satisfaction but also transforms warranty claims from a financial drain into a potential revenue stream. Furniture businesses can opt to manage claims independently using Propair’s tools or leverage the app's services to manage claims on their behalf. It provides complete control over warranty packages, allowing businesses to tailor them to their specific needs. Propair empowers furniture sellers with the necessary tools to handle post-sale support seamlessly, ultimately improving both customer relationships and the bottom line.

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Manage orders

Custom warranties

Handle claims

Control packages

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Anansi Shipping Insurance

(3.7/5)

3 Reviews

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Multi-Courier Shipping Protection: Loss and Damage Show more

Anansi Shipping Insurance is designed to streamline the insurance process for those dealing with lost or damaged parcels, offering an efficient, automated claims system that settles within 72 hours. This app ensures that your revenue stays protected, even when shipments don’t go as planned, by providing comprehensive coverage against loss and damage with all major couriers. Unlike traditional insurance providers, Anansi reimburses up to the full retail value of the items, maximizing your compensation. Users benefit from the flexibility to pause or adjust their coverage instantly with no upfront premiums required. With parcel coverage up to £25,000 each and fair claims settlements backed by FCA-approved and trusted global insurers, Anansi puts you in control by allowing you to set the retail values of the parcels you wish to insure. Free up your team's time with Anansi's automatic loss claims and ensure financial protection with this comprehensive shipping insurance solution.

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Automated claims

Full retail coverage

Multi-courier support

Adjustable coverage

Comprehensive cover

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PackagePal Shipping Protection

$29.99-$99.99 / Month

7.8

1 Reviews

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Add incremental revenue to orders and protect your customers. Show more

PackagePal Shipping Protection is an innovative app designed to empower businesses to manage shipping protection internally. Unlike traditional insurance providers, PackagePal seamlessly integrates into your checkout process as an upsell widget, allowing you to generate incremental revenue specifically to handle shipping claims. This unique model ensures that any leftover funds from resolved claims go directly into your pocket. With PackagePal, you have the flexibility to customize protection plans with variable or ranged pricing to suit your business needs. Our white-glove service ensures seamless installation of the widget on your checkout page, providing a hassle-free setup experience. Additionally, the app offers quick-action tools for resolving claims, such as one-click refunds and reorders, enhancing your efficiency. Compatible with any cart platform, including Rebuy and Upcart, PackagePal ensures a smooth integration process and improved customer experience.

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Cart integration

Quick reorders

Instant refunds

Widget installation

In-house shipping protection

Checkout upsell widget

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Stackend: Customer Community

$59 / Month

7.8

2 Reviews

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Customer Community, Shoppable Blogs & Rich Customer profiles Show more

Stackend: Customer Community is a cutting-edge app for Shopify stores that enhances the online shopping experience by fostering a sense of community among users. It transforms e-commerce into a collaborative activity with features like customer feeds, comments, and personalized profiles, all seamlessly linked with your store's inventory. In a highly competitive market, Stackend emphasizes the importance of community-building as a core strategy, making customers active participants in your brand's narrative. The app supports a blog shopping feed where products are intertwined with editorial content and storytelling, offering a richer shopping experience. It also includes rich customer profiles that host microshops and personal feeds, enhancing user engagement. By enabling product comments, customers can share insights and help each other find the ideal products, boosting loyalty and fostering a sense of belonging. This community-driven approach not only invigorates your store but also turns your customer base into a powerful brand asset.

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Rich customer profiles

Blog shopping feed

Product comments

Customer community

Community shopping

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Repeat Customer Insights

$59-$249 / Month

7.8

15 Reviews

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Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Helium Customer Fields

$12-$60 / Month

7.9

352 Reviews

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Customer account registration forms as unique as your store Show more

Helium Customer Fields is a versatile app designed to streamline the collection and management of customer information. It offers a customizable registration form builder, allowing businesses to create unique forms for different customer groups and gather vital first-party data such as birthdays, pet names, and VAT/Tax IDs. Seamlessly integrating with Shopify, the app synchronizes all customer data with Shopify fields and customer metafields, ensuring a cohesive ecosystem. Users can personalize forms using rules and variables or automate customer tagging based on form inputs, enhancing data organization and marketing efforts. The app also features integrations with various business and marketing tools for better data synchronization. Additionally, its user-friendly drag-and-drop interface and robust API support make it accessible for developers seeking custom solutions. Helium Customer Fields empowers businesses to approve and manage Wholesale/B2B customers efficiently, while also allowing customers to update their own information securely.

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Integration with shopify

First-party data collection

Drag-and-drop builder

Customer data editing

Automatic customer tagging

Custom field types

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ChatGPT Customer Service

(1.2/5)

3 Reviews

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Customer Intelligence for the Most Customer Centric Brands Show more

ChatGPT Customer Service is a cutting-edge application designed to offer businesses deep insights into customer feedback and reviews. Leveraging the power of AI, this platform enables users to download and analyze customer reviews from popular sources like Amazon and Trustpilot easily. By providing a user-friendly interface, the app makes it simple to uncover valuable trends and insights to understand customer behavior and preferences. This all-in-one helpdesk not just gathers feedback but helps interpret and act on it, effectively streamlining customer support rather than complicating it. With ChatGPT Customer Service, stay ahead of the competition by harnessing the voice of the customer and optimizing your service strategies accordingly. Explore the tool's comprehensive features to enhance your understanding of both your own and your competitor's customer sentiments effortlessly.

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Competitor analysis

Ai review analysis

Download reviews

Customer trend insights

Voice of customer

Streamlined support

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Zon Customer Accounts & Return

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Drive sales and customer interaction using a customer portal Show more

Zon Customer Accounts & Return is a dynamic app designed to transform mundane customer accounts into engaging, branded portals that enhance customer lifetime value and drive repeat sales. The app offers extensive customization options, allowing you to personalize the aesthetics, create custom navigation, and incorporate unique content and pages to craft an account experience that aligns with your brand identity. By integrating with your existing Shopify apps and a variety of additional features, Zon empowers you to expand functionality effortlessly. Key features include a captivating wishlist feature to encourage future purchases, comprehensive order history and re-order capabilities, and essential elements like a Contact-us button and Recently viewed items. The app ensures customers have clear and easy access to their vital account, order, and shop information, helping establish a distinctive presence for your business. With Zon, you can provide an improved, functional account page experience that not only meets customers' needs but also actively contributes to your revenue growth.

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Wishlist feature

Customer Accounts Pro

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Collect additional customer fields for New Customer Accounts

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Customer Accounts Concierge

$5-$25 / Month

8.2

206 Reviews

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Boost sales with loyalty, rewards, referrals, wishlist Show more

Customer Accounts Concierge is an innovative app designed to transform a standard client account page into a versatile and interactive customer dashboard. Tailored for B2B and wholesale stores, it enhances user experience by integrating a variety of features such as Loyalty and Rewards programs, Wishlists with back-in-stock notifications, and customizable registration forms. The app also supports social logins through popular platforms like Facebook, Google, and LinkedIn, simplifying the login process for users. With a robust selection of over 26 partner app integrations for CRM tools, it facilitates seamless connections with rewards, subscriptions, and order management systems. Its flexible plugin system allows businesses to pick and pay for only the features they need, offering a cost-effective solution. Packed with functionalities like reorder and cancel order buttons, this app empowers businesses to offer a comprehensive and personalized service that elevates customer satisfaction and engagement.

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Rewards system

Loyalty program

Reorder functionality

Back in stock alerts

Wishlist management

Referral bonuses

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MT: Customer Dashboard Pro

$4-$20 / Month

7.8

41 Reviews

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Improve the customer accounts page with edit profile and more Show more

MT: Customer Dashboard Pro is a versatile app designed to enhance the customer account experience by offering a range of customizable features. Merchants can create a personalized interface by adding custom fields and menus, adjusting the color palette to align with their brand, and using advanced styling options through custom CSS. Customers benefit from an improved portal where they can manage their profiles, view detailed order history, easily reorder, and update personal information and delivery addresses. The app simplifies the customer experience with its intuitive order management features, including the ability to change passwords effortlessly. Additionally, Customer Dashboard Pro supports multilingual translation, making it accessible to a diverse user base. This tool not only empowers merchants with customization options but also enriches customer interactions by providing a seamless, branded account page.

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Custom css

Custom fields

Profile management

Order history

Easy reordering

Custom menus

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Wizybot ‑ AI Chatbot

$49.99-$499.99 / Month

7.7

58 Reviews

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Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.

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Automated responses

Quick setup

Product recommendations

Promotions automation

Human-like interactions

Sales chatbots

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Chatway ‑ Live Chat Support

8.7

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Grapevine Post Purchase Survey

$25 / Month

7.9

159 Reviews

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Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.

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Unlimited surveys

Post-purchase surveys

Customizable surveys

Intuitive ui

Zero-party data

Marketing optimization

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Shopify Customer claims apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

SureBright ‑ Extended Warranty

My Product Registration

NTI Delivery Insurance

InsureShield Package Protect

WeClaim: Warranty Upsells

Propair ‑ Furniture Warranty

Anansi Shipping Insurance

PackagePal Shipping Protection

Stackend: Customer Community

Repeat Customer Insights

Aisq: Auto Customer Support

Helium Customer Fields

ChatGPT Customer Service

Zon Customer Accounts & Return

Customer Accounts Pro

Customer Accounts Concierge

MT: Customer Dashboard Pro

Wizybot ‑ AI Chatbot

Chatway ‑ Live Chat Support

Grapevine Post Purchase Survey