SureBright has been an absolute game-changer for our store. Setup was fast, the interface is intuitive, and the support team went above and beyond to help us get everything live smoothly. Our customers love the added peace of mind product protection offers—and we love the extra revenue it brings in without any extra effort. It’s rare to find an app that delivers both customer satisfaction and measurable ROI, but SureBright does exactly that. Highly recommend to any merchant looking to level up their post-purchase experience!

Implementing the SureBright app was straightforward. The platform has proven to be highly reliable and user friendly, giving us an effective way to offer extended warranties. SureBright's support team is great, highly responsive and knowledgeable when we have questions or require some sort of customization.

SureBright has been a great partner to work with! Their product protection plans increased our conversions and sales. Excellent support from their team as well.

After searching for the right "Extended Warranty" option for my customers and being unhappy with most options for one reason or another, I was very happy to find SureBright. This is the perfect addition to my store and will help my customers feel confident in high ticket furniture purchases where a manufacturer warranty does not cover enough. The set up support from Yu Hei has been fantastic. The integration was seamless. The widget itself is beautiful. I recommend this for anyone looking to extend coverage options for their customers.

Our guitar and music shop, ECGMusic.com, wanted the ability to offer our customers amazing warranties on products such as musical instruments, live sound, and studio recording gear. After careful research, we determined that Surebright is the best, so we reached out to them. Surebright continues to exceed our expectations. There just isn't a better warranty company than Surebright because their people and their extended warranty programs are the best. We cannot thank the entire Surebright team enough for allowing us the opportunity to offer their amazing extended warranty products to our customers. SureBright has been a fabulous addition to our store. The app made it incredibly simple to offer extended warranties, allowing us to build more trust with our customers. It's intuitive, requires minimal effort to set up, and runs flawlessly. What really stands out is their support team, super responsive and eager to help! SureBright's team made it quick and easy to onboard and integrate with our existing online shop and products. It looks and works amazingly well on our shop. Their customer service and technical teams are fast and responsive professionals. El Cajon Guitars & Music, ECGMusic.com, highly recommends SureBright.

Surebright is great. Easy setup, great support team with quick response time and working resolutions. A+ Company

SureBright has been an absolute game-changer for our business. When we transitioned from our previous warranty provider, we weren’t just looking for a replacement, we needed a true partner. SureBright delivered and then some. From day one, their team has been nothing short of fantastic, responsive, professional, and genuinely invested in our success. One of the most impressive results we’ve seen is the dramatic increase in our warranty attachment rate, which now consistently hovers around 40–50%. That’s not just a boost in numbers, it’s a clear reflection of how well SureBright has positioned their offering and how much our customers trust the coverage. Behind the scenes, their support has been outstanding. They’ve made the process seamless for our team and our customers, and it’s clear they’re just as committed to backing our products as we are. Working with a team that aligns with our values and elevates our operations has been a breath of fresh air. If you're looking for a warranty partner who goes beyond the basics and truly stands behind you, SureBright is the one. We’re grateful for their partnership and excited for what the future holds.

So far we are extremely happy with the service and outcome. The design blends well with our site and we are thrilled with the amount of people that choose an extended warranty couple with their product purchase. Highly recommend for those selling products that could benefit from extended warranties as it is a great opportunity for additional revenue and or provide peace of mind to your customers.

So far so good. Amazing service with everything from implementation to pricing and whatnot. Have not dealt with a claim or anything, but they say we won't have to anyways. Considering that to be true, 5 star review at this point.... Would recommend.

I've been working with them for several months & already seeing good results. Yu has been awesome to work with.