Process product warranty claims on Shopify in a single workflow. Customers submit structured claims through a portal embedded in your theme. Your team makes item-level decisions per claim: approve one product, deny another, issue store credit for a third. Shopify executes the outcome with replacement draft orders, refunds, or gift cards. Track fault types, trends, and cost per claim with built-in analytics, and review customer photos and video in a searchable gallery.

• Branded warranty claims portal embedded directly in your Shopify theme.
• Item-level decisions per claim: approve, deny, replace, refund, or credit.
• Automated replacement draft orders, refunds, and gift cards in Shopify.
• Fault analytics: track types, trends, claim rates, and cost per product.
• Searchable, filterable gallery of customer-submitted fault photos and video.