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Customer reviews: Appikon ‑ Back In Stock

<h3>What Merchants Think</h3> <p> Merchants generally view "Appikon ‑ Back In Stock" favorably, noting its ease of use and valuable functionality for managing customer demand and notifications for out-of-stock products. While many users praise the app for its effectiveness and customer support, a few have raised concerns about technical issues and customer service reliability during critical moments. Overall, it appears to be a useful tool for driving sales and customer satisfaction when functioning well. </p> <h3>Key Strengths</h3> <ul> <li>Quick and responsive customer service, with specific mentions of support team members like Abuzar and Zia.</li> <li>Seamless integration with various themes, even custom ones.</li> <li>Simplifies the process of notifying customers about restocked items, potentially increasing sales.</li> <li>Ease of use and setup, with many users highlighting the app's intuitive nature.</li> <li>Customizable features that fit specific business needs.</li> <li>Strong support for setting up and troubleshooting integrations with platforms like Klaviyo.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Technical glitches, such as notifications misfiring or failing during key events.</li> <li>Concerns regarding the app's cost, particularly for SMS notifications.</li> <li>Difficulty in reaching customer support or receiving timely responses during critical times.</li> <li>Lack of compliance with ADA (Americans with Disabilities Act) requirements.</li> <li>Some users reported the app stopped working after updates, with challenging recovery.</li> </ul> <h3>Final Thoughts</h3> <p> "Appikon ‑ Back In Stock" generally receives positive feedback for its utility in managing stock notifications and increasing sales. However, some users have encountered significant technical issues and have noted the need for better customer support and clearer pricing schemes. When functioning as advertised, the app appears to be a valuable asset for merchants looking to effectively manage demand for out-of-stock items. </p>

Reviews (1,952)

Overall rating
4.8

What Merchants Think

Merchants generally view "Appikon ‑ Back In Stock" favorably, noting its ease of use and valuable functionality for managing customer demand and notifications for out-of-stock products. While many users praise the app for its effectiveness and customer support, a few have raised concerns about technical issues and customer service reliability during critical moments. Overall, it appears to be a useful tool for driving sales and customer satisfaction when functioning well.

Key Strengths

  • Quick and responsive customer service, with specific mentions of support team members like Abuzar and Zia.
  • Seamless integration with various themes, even custom ones.
  • Simplifies the process of notifying customers about restocked items, potentially increasing sales.
  • Ease of use and setup, with many users highlighting the app's intuitive nature.
  • Customizable features that fit specific business needs.
  • Strong support for setting up and troubleshooting integrations with platforms like Klaviyo.

Common Concerns

  • Technical glitches, such as notifications misfiring or failing during key events.
  • Concerns regarding the app's cost, particularly for SMS notifications.
  • Difficulty in reaching customer support or receiving timely responses during critical times.
  • Lack of compliance with ADA (Americans with Disabilities Act) requirements.
  • Some users reported the app stopped working after updates, with challenging recovery.

Final Thoughts

"Appikon ‑ Back In Stock" generally receives positive feedback for its utility in managing stock notifications and increasing sales. However, some users have encountered significant technical issues and have noted the need for better customer support and clearer pricing schemes. When functioning as advertised, the app appears to be a valuable asset for merchants looking to effectively manage demand for out-of-stock items.

Thigh Society Canada

Jun 05, 2024  on Shopify

This app was great from 2021-now (mid 2024). We just noticed the Back in Stock app stopped working on our site. It was difficult to get in touch with them, the Appikon dev team was not being responsive and told us that there was no easy fix. Disappointed to say the least.

atoddlerthing

Jun 04, 2024  on Shopify

Appikon's support team is great. The app itself is easily customisable. The feature works well for us in our business.

CASSY | Chaussures et accessoires pour femmes

Jun 02, 2024  on Shopify

Cette application pratique des méthodes mensongères et abusives ! Nulle part, il n'est mentionné le coût des SMS, et vous n'avez aucune possibilité de désactiver leur envoi. Vous vous retrouverez avec des factures mensuelles comportant des frais d'utilisation à des montants totalement variables ! Nous avons été débités de plus de 700$ hier soir et ils sont incapables de fournir une explication. Ils vous font croire que vous avez un quota de SMS gratuits, mais ce n'est pas le cas ! De plus, nous ne sommes pas les seuls : de nombreux clients se plaignent, et beaucoup ne font probablement pas attention à leur facture, car ces frais sont débités séparément de l'abonnement. Ne téléchargez pas cette application. Ne mérite aucune étoile !

N Auto Express

Jun 01, 2024  on Shopify

Great app, just need minor options like to notify with email when customer request out of stock item

vivistix

May 31, 2024  on Shopify

I already love this app! It's going to save me from losing customers who might have otherwise abandoned the idea of buying from my store. I also had lots of GREAT help from them in getting it set up properly. Thank you Abuzar from Appikon!

Leigh Miller

May 27, 2024  on Shopify

Very customizable for the specific needs of my shop (and my high level of pickiness)- and the customer service is incredibly fast ad helpful!

Soviet

May 20, 2024  on Shopify

The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.

Albion

May 07, 2024  on Shopify

I've been really pleased with this app as it has functionality that is needed for our fulfillment. Integrates well with our other platforms and they are quick to make adjustments when needed.

Pour Moi Skincare

May 01, 2024  on Shopify

I was having some trouble getting the widget to show on my product pages. I have a custom theme and Abuzar's help was fast, well-informed, and got the app working for me! He even included screen shots to help me find what I needed. Would highly recommend.

Gwen Beloti Collection

Mar 22, 2024  on Shopify

I really like the app and the insight that it offers. We know which of our sold our products are the most sought after and we can make inventory decisions based on that. The support team is also responsive and helpful.

Drumland Canada

Mar 19, 2024  on Shopify

Just got started with the app and the help from the support team was fast and courteous. Assisted with customizing with location and colours and answered all of my questions. Highly recommended!

THELIFESTYLEDCO Shop

Mar 11, 2024  on Shopify

We loved the app. Worked very well for our shopify store. Excellent customer service. Recommend for sure

Jack's Surfboards

Feb 21, 2024  on Shopify

Have been using this app for a couple years now and it has been performing great! Especially in the holidays. Also I had some issues with integrating the app to our new updated theme and Abuzar was able to hep me within minutes! Great customer service as well. Thanks Guys!

Cartel Flowers

Jan 30, 2024  on Shopify

Great app and the support when needed was fantastic. Used for years needed them once only and got the issues sorted on the chat with a quick colour update too - legends.

Dance World

Jan 18, 2024  on Shopify

The customer service is as amazing as the app itself – prompt, friendly, and always ready to help you navigate the Back In Stock journey.

TRIDOS.DESIGN

Dec 28, 2023  on Shopify

One of the first apps I recommend to anyone with new Shopify store as it always pays for itself. The integration was perfect for our theme and it just works, looks great and offers also Facebook restock notifications which is awesome. The interface could a bit more simpler ar places but since it's an app that just does it's job in the background, it works amazingly.

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