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Customer reviews: Appikon ‑ Back In Stock

<h3>What Merchants Think</h3> <p> Merchants generally view "Appikon ‑ Back In Stock" favorably, noting its ease of use and valuable functionality for managing customer demand and notifications for out-of-stock products. While many users praise the app for its effectiveness and customer support, a few have raised concerns about technical issues and customer service reliability during critical moments. Overall, it appears to be a useful tool for driving sales and customer satisfaction when functioning well. </p> <h3>Key Strengths</h3> <ul> <li>Quick and responsive customer service, with specific mentions of support team members like Abuzar and Zia.</li> <li>Seamless integration with various themes, even custom ones.</li> <li>Simplifies the process of notifying customers about restocked items, potentially increasing sales.</li> <li>Ease of use and setup, with many users highlighting the app's intuitive nature.</li> <li>Customizable features that fit specific business needs.</li> <li>Strong support for setting up and troubleshooting integrations with platforms like Klaviyo.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Technical glitches, such as notifications misfiring or failing during key events.</li> <li>Concerns regarding the app's cost, particularly for SMS notifications.</li> <li>Difficulty in reaching customer support or receiving timely responses during critical times.</li> <li>Lack of compliance with ADA (Americans with Disabilities Act) requirements.</li> <li>Some users reported the app stopped working after updates, with challenging recovery.</li> </ul> <h3>Final Thoughts</h3> <p> "Appikon ‑ Back In Stock" generally receives positive feedback for its utility in managing stock notifications and increasing sales. However, some users have encountered significant technical issues and have noted the need for better customer support and clearer pricing schemes. When functioning as advertised, the app appears to be a valuable asset for merchants looking to effectively manage demand for out-of-stock items. </p>

Reviews (1,952)

Overall rating
4.8

What Merchants Think

Merchants generally view "Appikon ‑ Back In Stock" favorably, noting its ease of use and valuable functionality for managing customer demand and notifications for out-of-stock products. While many users praise the app for its effectiveness and customer support, a few have raised concerns about technical issues and customer service reliability during critical moments. Overall, it appears to be a useful tool for driving sales and customer satisfaction when functioning well.

Key Strengths

  • Quick and responsive customer service, with specific mentions of support team members like Abuzar and Zia.
  • Seamless integration with various themes, even custom ones.
  • Simplifies the process of notifying customers about restocked items, potentially increasing sales.
  • Ease of use and setup, with many users highlighting the app's intuitive nature.
  • Customizable features that fit specific business needs.
  • Strong support for setting up and troubleshooting integrations with platforms like Klaviyo.

Common Concerns

  • Technical glitches, such as notifications misfiring or failing during key events.
  • Concerns regarding the app's cost, particularly for SMS notifications.
  • Difficulty in reaching customer support or receiving timely responses during critical times.
  • Lack of compliance with ADA (Americans with Disabilities Act) requirements.
  • Some users reported the app stopped working after updates, with challenging recovery.

Final Thoughts

"Appikon ‑ Back In Stock" generally receives positive feedback for its utility in managing stock notifications and increasing sales. However, some users have encountered significant technical issues and have noted the need for better customer support and clearer pricing schemes. When functioning as advertised, the app appears to be a valuable asset for merchants looking to effectively manage demand for out-of-stock items.

Thigh Society Canada

Jun 05, 2024  on Shopify

This app was great from 2021-now (mid 2024). We just noticed the Back in Stock app stopped working on our site. It was difficult to get in touch with them, the Appikon dev team was not being responsive and told us that there was no easy fix. Disappointed to say the least.

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