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Customer reviews: Appikon ‑ Back In Stock

Reviews (1,552)

Overall rating
4.8

What Merchants Think

Merchants generally view "Appikon ‑ Back In Stock" favorably, noting its ease of use and valuable functionality for managing customer demand and notifications for out-of-stock products. While many users praise the app for its effectiveness and customer support, a few have raised concerns about technical issues and customer service reliability during critical moments. Overall, it appears to be a useful tool for driving sales and customer satisfaction when functioning well.

Key Strengths

  • Quick and responsive customer service, with specific mentions of support team members like Abuzar and Zia.
  • Seamless integration with various themes, even custom ones.
  • Simplifies the process of notifying customers about restocked items, potentially increasing sales.
  • Ease of use and setup, with many users highlighting the app's intuitive nature.
  • Customizable features that fit specific business needs.
  • Strong support for setting up and troubleshooting integrations with platforms like Klaviyo.

Common Concerns

  • Technical glitches, such as notifications misfiring or failing during key events.
  • Concerns regarding the app's cost, particularly for SMS notifications.
  • Difficulty in reaching customer support or receiving timely responses during critical times.
  • Lack of compliance with ADA (Americans with Disabilities Act) requirements.
  • Some users reported the app stopped working after updates, with challenging recovery.

Final Thoughts

"Appikon ‑ Back In Stock" generally receives positive feedback for its utility in managing stock notifications and increasing sales. However, some users have encountered significant technical issues and have noted the need for better customer support and clearer pricing schemes. When functioning as advertised, the app appears to be a valuable asset for merchants looking to effectively manage demand for out-of-stock items.

Morphogen Nutrition

May 20, 2025  on Shopify

We updated our product line and switched our products over to new SKUs as we released the new/improved products. Satendra from the support chat was so helpful in migrating our lists from the old to new SKUs. They took care of everything for us, saving so much time and making it super easy. We're really excited for our customers to be notified when the new products are in!

Qmax Qatar

May 15, 2025  on Shopify

SHOPCCLUXURY

May 08, 2025  on Shopify

Amazing customer service! They integrated everything for me I was struggling with within minutes.

Glowie Copenhagen

Apr 10, 2025  on Shopify

great service

Peachy Athletic

Apr 03, 2025  on Shopify

Great app and quick support! I have been a customer for about 4 years and I love working with them.

Kneel

Mar 27, 2025  on Shopify

I had an issue with the app not appearing and support was super quick to respond and helped me format the appearance perfectly!

Be A Good Person

Mar 06, 2025  on Shopify

The back in stock is a game changer. It has helped lift our revenue while not having to consistently keep track of who is signing up for back in stock items.

Nike Strength US

Feb 11, 2025  on Shopify

Best Back In Stock app we've used, full of features, and half the price of some of the competitors.

Scoria Canada

Feb 07, 2025  on Shopify

Our app had a glitch, and Satendra was quick and prompt to fix it! Good customer service, and a good app. Thank you :)

ICHIRAN Official Online Store

Feb 07, 2025  on Shopify

Thistle Farms

Feb 04, 2025  on Shopify

Abuzar was very quick to respond and resolve our button issue. Very happy with the support I received.

CW&T

Dec 22, 2024  on Shopify

outstanding service! had an issue and had it taken care of in a matter of minutes. two days before christmas.

Svenklas

Dec 14, 2024  on Shopify

Great support!

Wms&Co.

Oct 25, 2024  on Shopify

Well, they certainly went above and beyond to make this integrate into my store! Abuzar spent a long time (hours..) troubleshooting, and finally got us to be able to send the Back in Stock emails with our design template in Klaviyo - so it looks in synch with all the othe emails our customer gets. Very happy with the end result!

ZENTS

Oct 20, 2024  on Shopify

Helpful and fast support! :)

Hidden Hills

Oct 09, 2024  on Shopify

Quick support

KENTWOOL

Oct 09, 2024  on Shopify

Awesome app and even better customer service! App functions exactly as expected. They even helped me set up functionality on a custom theme and everything!

Gtworld.de

Oct 09, 2024  on Shopify

Great, Easy App and Fast support.. Highly recommended!

CatElite

Oct 07, 2024  on Shopify

Great service!

Herbware

Oct 07, 2024  on Shopify

Easy to use and setup. Support are fairly responsive. This app assists us in gauging customer interest and priortizing reordering of products on our site

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