We’ve been relying on this app to send Back In Stock notifications for a major product launch, a critical moment for our business. Their system completely failed to send the mass emails, leaving thousands of customers uninformed and resulting in significant revenue loss. Despite identifying the issue ourselves and repeatedly explaining it to their team, we were ignored for days. Only after they fixed another unrelated bug did they finally acknowledge the very problem we had flagged from the start, without so much as an apology or recognition of our earlier reports. It’s now been over four weeks, and the app still isn’t working properly. We’ve lost tens of thousands of dollars in sales due to their negligence and lack of communication. If your business depends on reliable notifications or responsive support, stay far away from this app. It’s been one of the most frustrating and costly experiences we’ve had with any Shopify integration.

The app has not been able to export our data after 4 months forcing us to integrate and pay a new app No answer or support

App has been broken for over a month + the customer support team stopped responding two weeks ago. The purpose of this app is to send restock emails, and it cannot do that. Last I was told, they were banned from their email client, and most of their customers probably still don't know everything stopped working.

We updated our product line and switched our products over to new SKUs as we released the new/improved products. Satendra from the support chat was so helpful in migrating our lists from the old to new SKUs. They took care of everything for us, saving so much time and making it super easy. We're really excited for our customers to be notified when the new products are in!

I had an issue with the app not appearing and support was super quick to respond and helped me format the appearance perfectly!

The back in stock is a game changer. It has helped lift our revenue while not having to consistently keep track of who is signing up for back in stock items.

Best Back In Stock app we've used, full of features, and half the price of some of the competitors.

Our app had a glitch, and Satendra was quick and prompt to fix it! Good customer service, and a good app. Thank you :)

Abuzar was very quick to respond and resolve our button issue. Very happy with the support I received.

DO NOT USE THIS BACK IN STOCK APP. Use any of the other million back in stock apps out there. This one misfires for us all the time, sending out "In Stock" notifications when none are actually in stock. This sends hundreds of emails/sms out, just for people to see it's still out of stock. Which means I lose all those potential sales. CHOOSE LITERALLY ANY OTHER APP.