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Customer reviews: Appikon ‑ Back In Stock

Reviews (1,552)

Overall rating
4.8

What Merchants Think

Merchants generally view "Appikon ‑ Back In Stock" favorably, noting its ease of use and valuable functionality for managing customer demand and notifications for out-of-stock products. While many users praise the app for its effectiveness and customer support, a few have raised concerns about technical issues and customer service reliability during critical moments. Overall, it appears to be a useful tool for driving sales and customer satisfaction when functioning well.

Key Strengths

  • Quick and responsive customer service, with specific mentions of support team members like Abuzar and Zia.
  • Seamless integration with various themes, even custom ones.
  • Simplifies the process of notifying customers about restocked items, potentially increasing sales.
  • Ease of use and setup, with many users highlighting the app's intuitive nature.
  • Customizable features that fit specific business needs.
  • Strong support for setting up and troubleshooting integrations with platforms like Klaviyo.

Common Concerns

  • Technical glitches, such as notifications misfiring or failing during key events.
  • Concerns regarding the app's cost, particularly for SMS notifications.
  • Difficulty in reaching customer support or receiving timely responses during critical times.
  • Lack of compliance with ADA (Americans with Disabilities Act) requirements.
  • Some users reported the app stopped working after updates, with challenging recovery.

Final Thoughts

"Appikon ‑ Back In Stock" generally receives positive feedback for its utility in managing stock notifications and increasing sales. However, some users have encountered significant technical issues and have noted the need for better customer support and clearer pricing schemes. When functioning as advertised, the app appears to be a valuable asset for merchants looking to effectively manage demand for out-of-stock items.

Jack's Surfboards

Feb 21, 2024  on Shopify

Have been using this app for a couple years now and it has been performing great! Especially in the holidays. Also I had some issues with integrating the app to our new updated theme and Abuzar was able to hep me within minutes! Great customer service as well. Thanks Guys!

Cartel Flowers

Jan 30, 2024  on Shopify

Great app and the support when needed was fantastic. Used for years needed them once only and got the issues sorted on the chat with a quick colour update too - legends.

Dance World

Jan 18, 2024  on Shopify

The customer service is as amazing as the app itself – prompt, friendly, and always ready to help you navigate the Back In Stock journey.

TRIDOS.DESIGN

Dec 28, 2023  on Shopify

One of the first apps I recommend to anyone with new Shopify store as it always pays for itself. The integration was perfect for our theme and it just works, looks great and offers also Facebook restock notifications which is awesome. The interface could a bit more simpler ar places but since it's an app that just does it's job in the background, it works amazingly.

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